Customer Support - French Speaker Job at Randstad (Lisboa)

Developer Salesforce French Speaker

We are looking for a skilled and experienced Salesforce Developer to join our te...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field
Proven experience as a Salesforce Developer, with a strong portfolio of successful Salesforce projects
Proficiency in Apex, Visualforce, Lightning components, and Salesforce integrations
Salesforce certifications (e.g., Salesforce Certified Platform Developer I & II) are highly desirable
Strong understanding of Salesforce architecture, design, and development best practices
Excellent problem-solving skills and ability to work independently and as part of a team
Strong communication and interpersonal skills
Proficiency in French, with the ability to communicate effectively in professional settings
Good level of English

Job Responsibility

Design and develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals
Working closely with stakeholders such as business analysts, project managers, and other developers to gather requirements and deliver solutions
Perform technical analysis, design, development, implementation of applications with necessary customization
Develop and maintain Visualforce, Apex, Lightning components, and integration with other third-party solutions
Identify and resolve issues related to application development, deployment, and operations
Stay current with Salesforce technologies and best pratices

Fulltime

French Accounting Implementation Specialist

You will be part of the Customer Experience team, a multicultural team of over 5...

Location

Spain , Valencia

Salary:

22000.00 - 24000.00 EUR / Year

Avantio

Expiration Date

Until further notice

Requirements

Native French speaker with strong communication skills
High level of English or Spanish
Solid background in accounting, ideally with experience in the real estate or vacation rental industry
Passion for customer care and user experience
Ability to document processes clearly and effectively
Proactive, analytical, and motivated to contribute to product evolution
Training in accounting, finance, or something similar

Job Responsibility

Train and guide our customers in the use of the accounting module of our software
Provide specialized support by resolving questions, investigating issues, and documenting solutions
Create clear and practical documentation for both internal teams and customers to ensure efficient use of the module
Act as the key accounting reference for our customers, gathering their feedback and insights
Collaborate with the Product team, ensuring customer feedback is prioritized and translated into meaningful improvements to the accounting module

What we offer

Fresh fruit at the office, coffee, tea, and several types of milk
Ping-pong table and fun Xmas dinners
Hybrid work (3 days at home, 2 at the office each week)
Flexible working hours
An afternoon off for children's birthdays, and support during their first days at school
Free Spanish and English lessons, as well as training on tools and skills relevant to your role and team
Carsharing: the possibility of giving your colleagues a lift in your car (monthly extra from the company), or you can travel to work with colleagues for free
22 days of PTO + 24th and 31st of December
Reduced price in several services just for belonging to Avantio: health insurance, healthy meals at the office, MyRealFood App, gym, and outdoor sports

Fulltime

Technical Account Manager

With deep experience working with the world’s leading brands, our Technical Acco...

Location

France; United Kingdom

Salary:

Not provided

Airship

Expiration Date

Until further notice

Requirements

3+ years of technical client-facing experience
Working knowledge of Linux and/or Mac OS X command line
Able to read code and write code in Python, Java, Swift, or a similar object-oriented language
Working knowledge of IDEs such as Xcode and Android Studio
Knowledge of how to leverage APIs
Able to handle a wide range of customer personas and skills sets during all phases of the customer lifecycle
Strong written and verbal communication skills including the ability to communicate with both technical and non-technical customers in English
Outcome-based time management skills
Ability to work in a team environment while working independently
Fluent or professional French speaker (C1-C2)

Job Responsibility

Coordinate new customer activities with appropriate team members. Keep all parties apprised of customer requirements, deliverables, and timelines
Act as a primary point of contact for customers, ensuring a high level of responsiveness if issues arise
Provide metrics as established by department leadership to track and report customer activities and associated issues and/or opportunities for reporting to both customer and internal stakeholders
Provide world-class support by taking ownership for customer challenges from initial contact to deployment, including troubleshooting, assisting with QA, and ensuring that the customer understands any needed changes on their end
Partner with the Engineering and Product teams to resolve customer issues, and develop new solutions
Provide assistance writing documentation, knowledge-based articles, and tutorials to improve the customer experience of Airship products and services
Participate in the QA process of current and new products/services and work frequently with product and engineering teams to address opportunities and product enhancements
Interface with customers in final stages of contracting with Sales to gather, collect, and document technical, product, and contract requirements regarding the customer's purchase(s) of Airship products
Contribute to the development of Technical Account Management policies and procedures
Provide proactive training, guidance, and support, demonstrating Airship's value

What we offer

Equity is also offered with this role
Airship offers a robust benefits package as part of our Total Rewards approach to compensation

French Speaking Customer Service Representative

Foundever® is looking for a French-Speaking Customer Service Representative to j...

Location

United Kingdom

Salary:

25214.00 GBP / Year

Foundever

Expiration Date

Until further notice

Requirements

French Speaker: fluent in French and English, both spoken and written
Customer Service Whiz: proven customer service experience in a fast-paced, customer-focused environment (contact centre experience is preferred)
Tech-Savvy Professional: high PC literacy, including proficiency in Microsoft Outlook, SAP, and CRM systems
Team Player: team-oriented, collaborative, and supportive of shared goals with a positive "can-do" attitude
Quality-Driven: high integrity, personal responsibility, and commitment to delivering quality outcomes
Problem Solver: strong prioritisation, decision-making, and problem-solving skills, recognising when to seek guidance
Quick Learner: able to quickly absorb and respond to information, staying current with relevant professional or technical developments

Job Responsibility

Communicating with healthcare professionals, patients, and customers across the European market in French, ensuring their queries are answered and any issues with their products are resolved
Handling any issues and complaints about the products via different channels
emails and calls covering the whole EMEA Market
Receiving inbound calls and emails whilst also having to make outbound calls or responding to emails when needing to follow up and gather any further information for queries or complaints raised, within the agreed timeframe

What we offer

Access to Stream – our salary advance partner
Real progression opportunities
Award-winning culture
Balanced work-life pattern
Competitive salary
Positive impact in the communities where we operate

Fulltime

Customer Care Agent – Payments & Fintech, French speaker

Are you a French-speaking Customer Care professional with a passion for helping ...

Location

Bulgaria , Sofia; Varna

Salary:

Not provided

myPOS

Expiration Date

Until further notice

Requirements

Fluency in French
Good command of English, both written and spoken
Strong communication skills
Customer-focused attitude
Good attention to detail
Confidence working with systems and tools
Curiosity and willingness to learn about fintech products

Job Responsibility

Be the friendly and professional voice of myPOS for French-speaking customers via chat, email, and phone
Support customers with questions about payments, accounts, and products
Guide users through solutions
Work closely with internal teams such as Payments, Risk, and KYC to resolve cases efficiently
Turn every interaction into a positive experience
Share customer feedback and insights

What we offer

Annual salary reviews
Performance bonuses
Access to myPOS Academy and LinkedIn Learning
Annual personal development budget
Refer-a-friend bonus
Team events, social activities, and international networking
25 days paid annual leave, plus 1 extra day each year (up to 30)
Premium health insurance, including dental and optical cover
200 BGN monthly meal vouchers
Fully covered Multisport card

Fulltime

Specialist GBS Acct & Sales Ops French Speaker

Account Operations is responsible to support the business to achieve sales and m...

Location

Portugal , Porto

Salary:

Not provided

Adidas

Expiration Date

Until further notice

Requirements

Strong Customer Service focus and excellent communication skills
Working knowledge of MS Office, SAP/CRM and Business Objects
Advanced English and French knowledge (written and spoken)
Understanding of costs and of sales generation
Process-oriented mindset and in-depth understanding of complex correlations
Proactive, Autonomous, and independent working style
A high level of problem-solving ability
Ability to contribute to a team environment where performance is measured
Experience in working under pressure to meet deadlines and conflicting priorities
Successful completion of mandatory education level or vocational studies. Bachelor’s degree is a plus

Job Responsibility

Support customer communication through all relevant channels (email, tickets, phone, in person), providing information on orders and products, and preparing various order-related analyses upon request from customers or Sales
Collaborate closely with internal and external departments (e.g. Sales, AS&O Team, Finance, Order Fulfilment) when dealing with the following topics: Returns, complaints, scheduled deliveries, cancellations, launches, pre-pack promotions, procurement, etc.
Monitoring credit-blocked orders and coordinating credit limit increases (credit requests) with Finance and Sales
Perform order book management by recording and managing all types of orders
managing deliveries to ensure timely and complete delivery, including order prioritization in compliance with the strategic guidelines for sales control
monitoring electronic receipts for errors and correcting these errors using the tools provided
Track carrier deliveries and parcel deliveries
Work in close cooperation with colleagues from other groups within Accounts & Sales Operations
Standing in for and supporting colleagues working in other groups within Accounts & Sales Operations
Support direct management with analysis, problem-solving preparation, and process improvements, including controls review and implementation

Fulltime

New

Senior Customer Service Advocate - French Speaker

Senior Customer Service Advocate - French Speaker. This role has been designed a...

Location

Bulgaria , Sofia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

High School: completion of post-primary level education prior to University study. Typically certified by diploma (i.e., H.S. diploma, "A" levels (U.K), Baccalaureate (France), etc.)
0-1 year experience in relevant technologies and customer environments
Relevant industry qualification where applicable
Excellent verbal and written communication skills in French
Experience in troubleshooting in a technical environment
Excellent analytical and problem solving skills
Software and hardware knowledge of computing, storage and peripheral devices
Advanced proficiency with case management databases and tools
Superior customer service skills
Phone and remote support experience

Job Responsibility

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems
Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical)
Resolve incoming internal or external businesses and end user's problems via telephone and e-support
Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System (KMS)
Proactively assist customers to avoid or reduce problem occurrence
Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.
Engages team members for support as required to ensure internal or external business and end user SLA demands are met
Begin to partner with and assist the Sales Pursuit team

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Careline Advisor - French and Dutch Speaker

As a Careline Advisor, you will be responsible for delivering excellent customer...

Location

United Kingdom , London

Salary:

29500.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Fluent French and Dutch speaker
Ability to communicate effectively and empathically with a wide range of consumers and members of the public
Ability to take ownership of each customer journey, anticipating needs and persevering to resolve cases through personalised solutions
Customer care experience, preferably within the food industry sector
Strong interest in food and foods for special medical purposes
IT skills: ability to use Google Suite and Microsoft Office, strong typing skills
Flexible to work shifts
Self-motivated and a team player

Job Responsibility

Delivering excellent customer care and support to Benelux Danone consumers across all contact channels
Being the first point of contact for consumers of the entire range of Danone products
Handling queries and consumer complaints about products and their consumption
Handling all customer interactions through social media channels (Facebook, Instagram)
Supporting day-to-day social media operations, including proactive and reactive conversation of specific brands
Publishing, monitoring and moderation of social engagement, including response and handling of complaints on various social and digital channels
Meeting established individual SMART objectives including productivity, customer satisfaction, data capture accuracy and call quality targets

What we offer

Pension Scheme
Eye test vouchers and discounts
Discounted corporate gym membership with Nuffield
Involvement with local charities and fundraising days
Campaign specific benefits including discounts, incentives and prizes
Recommend a friend scheme paid reward of £500+
Apprenticeships qualifications and career flight path schemes
Perk Box: Recognition and reward schemes
Cycle to work scheme

Fulltime

Customer Support - French Speaker

Randstad

Location:
Portugal , Lisboa

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 02, 2026

Expiration:
March 15, 2026

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Customer Support - French Speaker

Randstad

Location:Portugal , Lisboa

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 02, 2026

Expiration:March 15, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Developer Salesforce French Speaker

French Accounting Implementation Specialist

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Specialist GBS Acct & Sales Ops French Speaker

Senior Customer Service Advocate - French Speaker

Careline Advisor - French and Dutch Speaker

Location:
Portugal , Lisboa

Category:
Customer Service

Contract Type:
Not provided

Job Posted:
March 02, 2026

Expiration:
March 15, 2026