CrawlJobs Logo

Customer Support Executive

Creatif Soft

Location Icon

Location:
Pakistan , Karachi

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

CreatifSoft is looking for a passionate, result-driven and highly motivated "Customer Support Representative". The ideal candidate must be capable of maintaining a good relationship with customers. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Job Responsibility:

  • Maintain a positive, empathetic and professional attitude toward customers at all times
  • Responding promptly to customer inquiries
  • Deal with our international and local customers on call, emails and live chat
  • Acknowledging and resolving customer complaints
  • Keeping records of customer interactions, transactions, comments and complaints
  • Providing feedback on the efficiency of the customer service process
  • Ensure customer satisfaction and provide professional customer support

Requirements:

  • Excellent communication and presentation skills
  • Negotiating and Customer relationship skills
  • Ability to multi-task, and manage time effectively
  • Confidence and persistence
  • Patience and self-motivation
What we offer:
  • Market Competitive Salary
  • Growth Opportunities
  • Transport Allowance
  • Weekly Recreational Activities
  • Yearly Pakistan tour
  • Relaxed Working Environment
  • Complimentary Meal
  • Monthly Rewards
  • Paid leaves

Additional Information:

Job Posted:
May 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Creatif Soft - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
+ Unlock 2934 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Support Executive

Customer Support Executive

Temporary Customer Support Executive position for someone passionate about Media...
Location
Location
United Kingdom , Bradford
Salary
Salary:
13.00 - 13.50 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Organised, Proactive, and Adaptable
  • Strong Communicator
  • Team Collaborator
  • Skilled in Customer Support & Admin Tasks
  • Tech-Savvy
  • Effective Cross-Functional Coordination
Job Responsibility
Job Responsibility
  • Handling Customer Support & Access Setup
  • Maintaining Product/Platform Knowledge
  • Supporting Website Use
  • Improving Support Processes
  • Testing Platform Updates
  • Collaborating Across Teams
What we offer
What we offer
  • Weekly Pay
  • Up to 28 days of annual leave
  • Expert support from consultant
  • Priority access to permanent job openings
  • Free eye-care vouchers
  • Discounts and well-being resources
  • FREE access to LinkedIn Learning
  • Fulltime
Read More
Arrow Right

Sales and Customer Support Executive

Join this dynamic technology team with big growth plans as a Sales and Customer ...
Location
Location
United Kingdom , Exeter
Salary
Salary:
25000.00 - 27000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Quick learner with positive attitude
  • Strong people skills
  • Natural communicator who enjoys building rapport
  • Lover of all things tech
  • Excellent customer service skills
  • Driven and ambitious character
  • Enjoys being on the phone speaking to people
Job Responsibility
Job Responsibility
  • Represent products with deep understanding
  • Generate leads and nurture relationships
  • Prospect new customers and build rapport
  • Manage interactions with retail and trade clients via phone, email, and face-to-face
  • Maintain and enhance relationships with existing customers
  • Identify right prospects and make effective qualifying sales calls
  • Keep detailed notes and updates on accounts
  • Exhibit excellent product knowledge and handle objections
  • Keep Sales Manager updated on prospects and wins
  • Collaborate with Marketing and Product Development to achieve sales goals
What we offer
What we offer
  • Competitive holiday with Xmas shutdown
  • Excellent uncapped commission (realistic £2K extra per month)
  • Excellent earning potential
  • Structured training and development opportunities
  • Free parking
  • Family feel culture in buzzing and fun environment
  • Fulltime
Read More
Arrow Right

Customer Support Executive

Customer Support Executive role at Hypervolt, a company at the forefront of the ...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
hypervolt.co.uk Logo
Hypervolt Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 1 year of experience in a customer support role, preferably within the EV charging or a related industry
  • Proven track record of diagnosing and resolving technical issues efficiently
  • Strong customer service skills with the ability to handle challenging situations calmly and professionally, maintaining a positive and helpful attitude under pressure
  • Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users
  • Ability to work independently and collaboratively in a remote team environment, with a willingness to support team members and share knowledge
  • Strong analytical and problem-solving abilities with meticulous attention to detail
  • Ability to think critically and develop innovative solutions to complex issues
  • Flexibility to adapt to changing priorities and handle multiple tasks simultaneously, thriving in a fast-paced and dynamic work environment
Job Responsibility
Job Responsibility
  • Deliver exceptional customer service via phone, email, and live chat, addressing inquiries and resolving any potential issues related to Hypervolt products
  • Conduct remote troubleshooting for technical issues, encompassing hardware, software, and connectivity problems with EV charging stations
  • Efficiently diagnose and resolve Level 1 and Level 2 technical issues
  • Escalate more complex cases to higher-level support when necessary
  • Keep detailed and accurate records of all customer interactions, technical issues, and resolutions in our support database
  • Stay current with Hypervolt’s products, services, and industry trends
  • Collaborate closely with engineering and product teams to report and resolve recurring issues
  • Educate customers on the proper use and maintenance of Hypervolt products
What we offer
What we offer
  • Hybrid Work: Enjoy the flexibility of working from home while supporting customers globally
  • Professional Growth: Opportunities for career advancement and professional development within a fast-growing company
  • Inclusive Environment: Join a diverse and inclusive team that values collaboration and innovation
  • Competitive Compensation: Attractive salary and benefits package, including performance bonuses
Read More
Arrow Right

Part-Time Customer Support Executive

Our client is a well-established pharmaceutical organisation who enhance and imp...
Location
Location
United Kingdom , London
Salary
Salary:
13.22 - 14.20 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • relevant experience within Customer Service
Job Responsibility
Job Responsibility
  • Ensure excellent standards of customer service are in place in a multiskilled Customer Experience Centre (CEC)
  • Support the operations of our core CEC services which includes but is not limited to: Primary contact channels e.g. telephone and emails
  • Helpline support services
  • Ensure appropriate governance, processes and procedures are in place and documented for all Customer Experience Centre services
  • Representing Customer Experience Centre on cross-Agency groups, sharing information about service performance, developments and feedback
  • Being alert to campaigns or developments that may impact the team and/or increase demand
What we offer
What we offer
  • Weekly pay every Friday
  • Easy timesheet accessibility with mobile support
  • Up to 29 days annual leave
  • Perks at work and discount schemes for all major retailers and over 150 high street stores
  • Access to free eye-care vouchers and discounts towards glasses for VDU purposes
  • Access to well-being platforms
  • FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to soft skills such as delivering great Customer Service
  • Temp of the Month awards
  • Dedicated consultant to support your job search and offer expert interview tips
  • Parttime
Read More
Arrow Right

Customer Support Executive

Are you passionate about delivering exceptional service and looking to build you...
Location
Location
United Kingdom , Brighton
Salary
Salary:
25500.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in customer support or a similar client-facing role
  • Familiarity with Google Workspace (Gmail, Docs, Sheets, Slides) or similar tools
  • CRM experience is a plus, but not essential
  • Clear, confident communication skills
  • A detail-oriented, logical mindset
  • The ability to work independently and collaborate as part of a wider team
Job Responsibility
Job Responsibility
  • Handling customer queries by phone and email with professionalism and clarity
  • Processing orders accurately using mapping tools and internal systems
  • Monitoring internal platforms to keep processes running smoothly
  • Supporting departments like sales and consultancy with customer-related requests
  • Recommending the right products and services based on customer needs
  • Coordinating the resolution of complex queries using internal resources
What we offer
What we offer
  • Hybrid flexible working: minimum 3 days per week in the office
  • 25 days annual leave plus public holidays
  • Birthday day off and long service leave
  • Option to buy or sell holiday days
  • Share incentive plan
  • Pension scheme with 5% matched contributions (after 3 months)
  • Life assurance and income protection via pension plan
  • Paid Volunteer days to give back to causes you care about
  • Fulltime
Read More
Arrow Right

Sales and Customer Support Executive

Join this dynamic team with big growth plans as a Sales and Customer Support Exe...
Location
Location
United Kingdom , Exeter
Salary
Salary:
25000.00 - 29000.00 GBP / Month
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent customer service
  • someone who loves being on the phone speaking to people
  • driven and ambitious character
Job Responsibility
Job Responsibility
  • Represent the products with a deep understanding, showcasing how their solutions meet customer needs
  • generate leads and nurture relationships by organising your daily schedule to connect with existing and potential clients
  • prospect new customers, build rapport, and adapt your sales techniques based on real-time interactions
  • manage interactions with retail and trade clients via phone, email, and face-to-face
  • maintain and enhance relationships with existing customers to provide exceptional service and identify new sales opportunities
  • identify the right prospects, manage interactions, and make effective qualifying sales calls
  • exhibit excellent product knowledge, offering solutions and handling objections
  • collaborate with Marketing and Product Development to achieve sales goals
What we offer
What we offer
  • Competitive holiday with Xmas shutdown
  • excellent earning potential
  • structured training and development opportunities
  • free parking
  • Fulltime
Read More
Arrow Right

Director of Customer Support

Coach, captain, and strategist — we need a leader for our Customer Support team,...
Location
Location
Sweden , Stockholm
Salary
Salary:
Not provided
quinyx.com Logo
Quinyx
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive experience in customer support, including several years in leadership roles, with a proven track record of leading successful teams and operations
  • A playbook for building an efficient support function for a technical and complex SaaS solution (experience outside of SaaS or tech won’t be considered)
  • Strong command of modern support tools, automation, knowledge bases, and analytics platforms
  • Exceptional people leadership and coaching skills, with success in developing high-performing, engaged teams
  • An analytical mindset and ability to use data and metrics to drive strategy, optimise performance, and improve customer outcomes
  • Excellent communication and stakeholder management skills, with experience collaborating across Product, Engineering, and Customer Success
  • A clear bias for action and a strong ability to go from plan to action
  • Skilled in growing and managing global teams, ensuring consistent quality and strong engagement
Job Responsibility
Job Responsibility
  • Define and execute the global support strategy aligned with company growth and customer success goals
  • Evolve the support organisation into a proactive, customer-centric, data-driven team
  • Anticipate future customer needs and ensure the support function is evolving to meet the demands of a dynamic SaaS environment
  • Align support strategy with broader company initiatives across product adoption, customer retention, and expansion
  • Lead, inspire, and grow a high-performing, geographically distributed support team
  • Design and implement training, development, and career path programs to attract and retain top talent
  • Build a culture of accountability, continuous improvement, and collaboration
  • Foster diversity, equity, and inclusion in hiring, coaching, and team-building practices
  • Implement scalable processes and workflows to support a growing and diverse customer base
  • Develop and track KPIs and SLAs to measure support effectiveness, customer satisfaction, and operational efficiency
What we offer
What we offer
  • Flexible work hours and a hybrid setup with at least 2 days from the office
  • Enhanced vacation allowance
  • Gym membership contribution
  • Health insurance
  • Pension plan
  • On-market pay
  • Fulltime
Read More
Arrow Right

Senior Executive Support Engineer

Atlassian Corporate Engineering (ACE) is looking for a Senior Executive Support ...
Location
Location
United States , Seattle
Salary
Salary:
163500.00 - 262700.00 USD / Year
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field preferred
  • 7+ years of experience in technical support, with a significant focus on supporting executive-level clients
  • Deep understanding of various operating systems (Windows, macOS, iOS, Android), hardware, software, and networking concepts
  • Extensive experience with Microsoft Office Suite, collaboration tools (e.g., Slack, Microsoft Teams), video conferencing solutions (e.g., Zoom, Webex), and mobile device management (MDM) solutions
  • Strong troubleshooting and problem-solving skills with the ability to identify and resolve complex technical issues quickly and efficiently
  • Excellent communication (written and verbal), interpersonal, and customer service skills
  • Ability to work independently and as part of a team
  • Strong organizational skills and attention to detail
  • Ability to maintain confidentiality and discretion
  • Experience with IT security best practices and protocols
Job Responsibility
Job Responsibility
  • Provide comprehensive technical support to C-suite executives across all devices (laptops, desktops, mobile devices, tablets, etc.), operating systems (Windows, macOS, iOS, Android), and applications (Microsoft Office Suite, collaboration tools, video conferencing, etc.)
  • Proactively anticipate and address potential technical issues before they impact executive productivity
  • Manage and prioritize support requests, ensuring timely resolution and clear communication throughout the process
  • Troubleshoot complex technical problems, escalating to specialized teams as needed, while maintaining ownership of the issue until resolution
  • Develop and maintain documentation for executive technology setups, configurations, and troubleshooting procedures
  • Collaborate with IT infrastructure and security teams to ensure the confidentiality, integrity, and availability of executive systems and data
  • Provide remote support using various tools and technologies
  • Travel occasionally to provide on-site support as needed
  • Maintain a high level of confidentiality and discretion regarding sensitive information
  • Stay up-to-date with the latest technology trends and proactively recommend solutions to enhance executive productivity and security
What we offer
What we offer
  • health coverage
  • paid volunteer days
  • wellness resources
  • Fulltime
Read More
Arrow Right