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This role involves handling customer queries and providing solutions via phone calls to international clients, primarily in the US/UK markets. It requires excellent verbal communication skills in English and a customer-centric approach. You’ll be part of a dynamic team that supports global customers and contributes to high service standards in a fast-paced BPO environment.
Job Responsibility:
Handling customer queries and providing solutions via phone calls to international clients, primarily in the US/UK markets
Requirements:
Excellent verbal communication skills in English
Willingness to work in night shifts and rotational shifts
Strong listening, problem-solving, and interpersonal skills
Basic computer proficiency
Graduates (any stream) or 10+2 qualified candidates
Undergraduates with 1 year of relevant experience
Fresher’s with excellent communication skills are welcome