Customer Support Executive – Chat Process (Canadian Credit Card) Job at NTT DATA (Gurgaon)

New

Customer Support Executive – Chat Process (Canadian Credit Card)

The Senior Associate in Banking Operations will be responsible for managing chat...

Location

India , Gurgaon

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Graduate (preferred)
1–3 years of experience in International chat process (preferably BFSI)
1–3 years of experience in Credit card or banking operations
Strong written English communication skills
Good typing speed (minimum 30–35 WPM preferred)
Familiarity with CRM systems and ticketing tools
Willingness to work in night shifts (US time zone support)
Excellent written communication and grammar
Strong customer handling and conflict resolution skills
Attention to detail and accuracy

Job Responsibility

Handle customer interactions via live chat in a professional and timely manner
Address queries related to: credit card accounts
statements and outstanding balances
Payments and settlements
Interest and fee clarifications
Refunds (if applicable)
Dispute status follow-ups
Account Closure requests
Various general customer inquires
Ensure accurate documentation of customer conversations in CRM systems

Fulltime

New

Customer Support Executive – Chat Process (Canadian Credit Card)

The Senior Associate in Banking Operations will be responsible for managing chat...

Location

India , Gurgaon

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Graduate (preferred)
1–3 years of experience in International chat process (preferably BFSI)
1–3 years of experience in Credit card or banking operations
Strong written English communication skills
Good typing speed (minimum 30–35 WPM preferred)
Familiarity with CRM systems and ticketing tools
Willingness to work in night shifts (US time zone support)
Excellent written communication and grammar
Strong customer handling and conflict resolution skills
Attention to detail and accuracy

Job Responsibility

Handle customer interactions via live chat in a professional and timely manner
Address queries related to: credit card accounts, statements and outstanding balances, Payments and settlements, Interest and fee clarifications, Refunds (if applicable), Dispute status follow-ups, Account Closure requests, Various general customer inquires
Ensure accurate documentation of customer conversations in CRM systems
Meet defined KPIs: AHT (Average Handle Time), CSAT (Customer Satisfaction), Quality & Compliance scores, Productivity metrics
Maintain strict adherence to: Canadian banking compliance requirements, PCI-DSS guidelines, Data privacy and confidentiality standards
Escalate complex cases to supervisors or relevant internal teams
Participate in refresher trainings and process updates

Fulltime

New

Customer Support Executive – Chat Process (Canadian Credit Card)

The Senior Associate in Banking Operations will be responsible for managing chat...

Location

India , Gurgaon

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Graduate (preferred)
1–3 years of experience in International chat process (preferably BFSI)
1–3 years of experience in Credit card or banking operations
Strong written English communication skills
Good typing speed (minimum 30–35 WPM preferred)
Familiarity with CRM systems and ticketing tools
Willingness to work in night shifts (US time zone support)
Excellent written communication and grammar
Strong customer handling and conflict resolution skills
Attention to detail and accuracy

Job Responsibility

Handle customer interactions via live chat in a professional and timely manner
Address queries related to: credit card accounts
statements and outstanding balances
Payments and settlements
Interest and fee clarifications
Refunds (if applicable)
Dispute status follow-ups
Account Closure requests
Various general customer inquires
Ensure accurate documentation of customer conversations in CRM systems

Fulltime

New

Senior Product Manager - Identity Security (Cortex Cloud)

We are seeking a Principal Product Manager for our Cortex Cloud Identity Securit...

Location

Israel , Tel Aviv

Salary:

Not provided

Palo Alto Networks

Expiration Date

Until further notice

Requirements

Minimum of 4 years of experience in product management working on SaaS products
Minimum of 2 years of experience working in the cybersecurity industry
Proven technical background with experience in a software development or research role
BS/MS in Computer Science, Other engineering/technical degree or equivalent military experience required

Job Responsibility

Manage the entire product lifecycle from customer feedback collection and feature prioritization to writing product requirements and delivering the roadmap with engineering
Lead and expand core pillars within Cortex Cloud Identity Security by introducing innovative and disruptive approaches
Proactively collaborate with cross-functional teams including engineering, sales, marketing, and customer success to ensure product alignment and successful launches
Develop a deep understanding of cloud and identity security practitioners' needs and use cases to guide product strategy
Define and execute go-to-market strategies by working closely with marketing and sales teams to effectively launch new features and solutions
Support existing customers by identifying common user problems and ensuring the solutions you define meet their needs

Fulltime

New

IT Software Asset Management Lead

As an IT Supply Chain Operations Lead (L4), you will own the end-to-end delivery...

Location

Netherlands , Amsterdam

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

4+ years of experience in Information Technology operations, with a strong focus on enterprise software licensing operations (P2P processes, PO management) and corporate hardware asset tracking
Proven experience managing vendor invoices, identifying cost gaps, and resolving billing discrepancies to prevent service interruptions
Experience utilizing and enhancing enterprise Software Asset Management (SAM) and IT Asset Management (ITAM) applications
Proven ability to analyze operational data from systems like ServiceNow, Jira, or ERP tools to inform recommendations and measure KPIs
Experience leading cross-functional projects, managing dependencies, and shifting priorities effectively in a dynamic environment
Excellent communication skills with the ability to articulate complex financial and operational strategies clearly to a variety of audiences
Deep understanding of the different software licensing types, renewal, and true-up frequency
Data Normalization: Experience cleaning up "dirty" data from discovery tools to ensure accurate reporting

Job Responsibility

Manage the operational mechanics of enterprise application licensing, including tracking usage, identifying cost gaps, raising Purchase Orders (POs), and validating vendor invoices to ensure continuous service
Conduct regular audits of software consumption to identify "shelfware," aggressively reclaiming inactive licenses and ensuring our licensing tiers match actual business needs
Monitor budget burn rates for consumption-based SaaS tools and hardware stock, proactively submitting PO change orders to prevent service outages or deployment delays
Reconcile complex invoice discrepancies by collaborating directly with vendors, Accounts Payable, and internal stakeholders to resolve billing exceptions quickly
Lead the end-to-end lifecycle of corporate IT hardware assets, ensuring accurate tracking from procurement and deployment through maintenance and secure decommission
Analyze data from ticketing and asset management systems (e.g., Zluri, ServiceNow, Jira) to identify trends, resolve backlog issues, and implement proactive service improvements
Optimize global IT spend by creating project budgets, tracking financial status, and identifying recurring cost-reduction opportunities across both software and hardware portfolios
Design and execute comprehensive project plans for large-scale software deployments or hardware refreshes, mitigating risks and managing communications with cross-functional leadership
Identify operational gaps and implement process changes, creating playbooks for software provisioning and hardware fulfillment, and facilitating training for impacted teams
Serve as an escalation point for complex supply chain and licensing issues, advocating for user needs and translating them into prioritized operational solutions

Fulltime

New

Pharmacy Intern

You’ve invested a lot of time and energy in your education. Now you want the cha...

Location

United States , Princeton

Salary:

18.00 - 42.00 USD / Hour

CVS Health

Expiration Date

May 05, 2026

Requirements

Accepted into or actively enrolled in an ACPE accredited college or school of pharmacy
0-3 years relevant work experience
Must possess or be in process of obtaining valid intern and/or technician licensure as required
Strong communication and presentation skills
Complete all required training within state guidelines and required timeframe
Ability to: Have regular and predictable attendance, including nights and weekends
Be mobile and remain upright for extended periods of time
Lift, scan, and bag items
Finger Dexterity: Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm
Reach overhead

Job Responsibility

Patient Safety
Pharmacy Professional Practice
Regulatory Requirements
Quality Assurance
Customer Service
Inventory Management
Workflow Management excluding final prescription verification
Lead with Heart – display empathy and compassion for your patients, customers, caregivers, and colleagues on your team
Seek new ways to grow, collaborate with others, and deliver better outcomes
Align others around our purpose to bring your heart to every moment of your health and gain support and commitment

New

Senior Backend Engineer ASPM ConnectX (Cortex Cloud)

The ASPM group is pioneering a new era of Application Security. By blending rapi...

Location

Israel , Tel Aviv

Salary:

Not provided

Palo Alto Networks

Expiration Date

Until further notice

Requirements

5+ years of experience in backend or full-stack development
Strong proficiency in TypeScript, JavaScript, and Node.js
Experience working with databases such as BigQuery, MongoDB, or relational SQL systems
Experience with cloud infrastructure (preferably GCP) and cloud-native architectures
A self-driven, fast learner with a proactive approach to solving problems
Excellent collaboration and communication skills
Bachelor's degree or equivalent military experience required

Job Responsibility

Be a key contributor to designing and building our cloud-native platform that secures the modern software development ecosystem, focusing on application security posture (ASPM)
Own complex backend features from concept to production, directly shaping the core infrastructure and services of this critical security offering
Partner with product managers, architects, and engineers to deliver impactful, high-quality security solutions to our customers
Continuously evaluate and adopt new tools and technologies to improve development velocity and enhance the capabilities of our product
Be an advocate for clean code, scalable architecture, and strong engineering practices

Fulltime

New

Staff Accountant

Robert Half is looking for a Staff Accountant to join our Full Time Engagement P...

Location

United States , Atlanta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

A diverse background and a willingness to learn
Technical knowledge and experience working in large accounting packages
Strong Microsoft Excel Skills
3+ years of experience in accounting
A willingness to adapt to different environments and situations
Proven experience in preparing journal entries and managing general ledger activities.
Proficiency in month-end close processes and account reconciliations.
Advanced Microsoft Excel skills, including the ability to work with complex data.
Minimum of 3 years of accounting experience, preferably in dynamic environments.
Familiarity with large accounting systems and the ability to learn new platforms quickly.

Job Responsibility

Prepare complex journal entries and account reconciliation including but not limited to cash, prepaid expenses and payroll
Prepare monthly balance sheet and income statement analyses for management reporting
Assist in the month end, quarter end and year end closing process including monthly financial close workbook preparation
Assist in implementation, maintenance and adherence to internal controls under SOX and accounting procedures ensuring compliance with GAAP
Maintain capital lease and monthly payment schedules
Maintain fixed asset ledger, depreciation, and reconciliation
In-depth experience with month end balance sheet account reconciliation
Perform month end close, journal entries, with minimum supervision
Recurring journal entries maintenance and reconciliation
Intercompany billings, transactions, and reconciliation

What we offer

medical, vision, dental, life and disability insurance
401(k) or deferred compensation plan
paid time off for vacation, personal needs, and sick time
paid holidays
free online training

Fulltime

Customer Support Executive – Chat Process (Canadian Credit Card)

NTT DATA

Location:
India , Gurgaon

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 25, 2026

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