Customer Support Executive – Chat Process (Canadian Credit Card) Job at NTT DATA (Gurgaon)

New

Customer Support Executive – Chat Process (Canadian Credit Card)

The Senior Associate in Banking Operations will be responsible for managing chat...

Location

India , Gurgaon

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Graduate (preferred)
1–3 years of experience in International chat process (preferably BFSI)
1–3 years of experience in Credit card or banking operations
Strong written English communication skills
Good typing speed (minimum 30–35 WPM preferred)
Familiarity with CRM systems and ticketing tools
Willingness to work in night shifts (US time zone support)
Excellent written communication and grammar
Strong customer handling and conflict resolution skills
Attention to detail and accuracy

Job Responsibility

Handle customer interactions via live chat in a professional and timely manner
Address queries related to: credit card accounts, statements and outstanding balances, Payments and settlements, Interest and fee clarifications, Refunds (if applicable), Dispute status follow-ups, Account Closure requests, Various general customer inquires
Ensure accurate documentation of customer conversations in CRM systems
Meet defined KPIs: AHT (Average Handle Time), CSAT (Customer Satisfaction), Quality & Compliance scores, Productivity metrics
Maintain strict adherence to: Canadian banking compliance requirements, PCI-DSS guidelines, Data privacy and confidentiality standards
Escalate complex cases to supervisors or relevant internal teams
Participate in refresher trainings and process updates

Fulltime

New

Director of Front Office

Responsible for all front office functions and staff as well as security staff f...

Location

United States , New York

Salary:

107000.00 - 142000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
6 years experience in the guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
4 years experience in the guest services, front desk, or related professional area

Job Responsibility

Responsible for all front office functions and staff as well as security staff functions
Directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures
Works to establish a safe and secure environment for all guests and associates
Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department
Leading Front Desk, Guest Services, and Security Teams
Managing Guest Services and Front Desk Teams
Managing Security Team
Managing Projects and Policies
Providing Exceptional Customer Service
Managing and Conducting Human Resource Activities

Fulltime

New

Head of Performance & Insights

You will shape how the business understands performance and translate data into ...

Location

United Kingdom , London

Salary:

Not provided

Van Kaizen

Expiration Date

Until further notice

Requirements

proven experience leading analytics, insights, or performance teams within fast-paced digital or consumer businesses
a background in iGaming, sports betting, or digital consumer platforms
strong skills in SQL, cloud-based data platforms, and data visualisation tools

Job Responsibility

Establish and lead the Performance & Insights function, setting vision and priorities aligned to strategic objectives
Develop and coach team members to strengthen technical capability and commercial understanding
Establish scalable processes, tools, and ways of working that enable the team to deliver high-quality insight
Define how the company measures performance, establish cadence for high-frequency monitoring and long-term trend analysis
Lead the development and governance of KPIs and frameworks that support long-term strategy
Provide a clear performance narrative that helps leadership understand trends, risks and opportunities
Support critical business decisions through actionable insight that improves product and commercial performance
Assess ROI of key product, marketing and commercial initiatives to inform future strategy and investments
Lead deep performance diagnostics to understand what drives changes and where to optimise
Co-lead the Data & Analytics community to ensure alignment across analytics, data science and data products

New

Accounts Payable Clerk

We are looking for a detail-oriented Accounts Payable Clerk to join our team in ...

Location

United States , Biddeford

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in accounts payable
Strong data entry skills with exceptional attention to detail
Familiarity with electronic filing systems and SharePoint
Excellent communication skills, particularly in email correspondence
Ability to work effectively in a team-oriented environment
Knowledge of standard accounting practices and procedures

Job Responsibility

Process and verify invoices, ensuring accuracy and compliance with university policies
Perform electronic filing of financial documents using specialized software
Communicate effectively via email to address inquiries and resolve discrepancies
Collaborate with the Accounts Payable team, including the manager and four staff members, to ensure smooth operations
Prepare reports and summaries as needed to support financial decision-making
Assist in maintaining the integrity and organization of financial records

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Peoria

Salary:

16.50 - 25.00 USD / Hour

CVS Health

Expiration Date

May 19, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients’ reactions, and respond appropriately

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Parttime

New

Corporate & Yachting Executive

Our client is seeking a Corporate & Yachting Executive to join their Malta-based...

Location

Malta , X´biex

Salary:

Not provided

Van Kaizen

Expiration Date

Until further notice

Requirements

Minimum 2 years experience in similar CSP roles
Adequate knowledge of AML/CFT laws and regulations
Ability to work in a team and independently without supervision
Strong written and verbal communication skills, able to communicate at all levels
Fluent English
Excellent IT skills in Microsoft Office
Relevant academic qualification, especially a law degree or related background

Job Responsibility

Manage a portfolio of corporate and yachting clients
Liaise with clients, their representatives, and external advisors
Assist with yacht sale and purchase transactions
Liaise with the Malta Business Registry, Transport Malta and other authorities
Register yachts under the Malta flag
Incorporate companies and conduct KYC and due diligence
Support day-to-day corporate tasks and ensure portfolio compliance
Open bank accounts and maintain communication with banks

What we offer

Collaborative environment that values ethics, professional growth, and client success
Work with a diverse, international client base
Hybrid working
Ongoing learning
Clear pathways to progress

New

Cable Jointing Instructor

The main duties will be to carry out training on electricity distribution and tr...

Location

United Kingdom , Manchester

Salary:

Not provided

3t Global

Expiration Date

Until further notice

Requirements

A Minimum of 5 years’ experience in the electricity distribution/transmission Cable jointing activities
Hold a City and Guilds Level 2 as a minimum or equivalent in a relevant subject
Hold or have previously held authorisation for LV Jointing
Must hold or be willing to be developed to holding a recognised assessor qualification
Have good analytical reasoning
Be capable of operating independently and highly organised, with the ability to prioritise you own workload
Be an excellent verbal and written communicator
IT literate
Hold a full UK driving licence

Job Responsibility

To design/deliver high quality training packages to the electricity industry as well as facilitate construction and utility based occupational qualifications
To design and write high quality training packages to meet the needs of electricity industry customers
To deliver high quality training in line with industry cable jointing standards and health and safety legislation
To ensure all health and safety legislation is complied with while carrying out training either on customer’s premises or at the UCT Electrical training centre
Liaise with existing and new customers on the delivery of training needs within the business
Ensuring all training equipment is maintained within specified timescales
Conduct assessment processes in line with award body, Centre policy and procedures
Make assessment decisions and give written or verbal reviews as required
Maintain targets and performance objectives
Attend centre standardisation/team/centre award body and lead body meetings

Fulltime

New

Substation Fitting Instructor

The main duties will be to carry out training on electricity distribution and tr...

Location

United Kingdom , Manchester

Salary:

Not provided

3t Global

Expiration Date

Until further notice

Requirements

Minimum of 5 years’ experience in the electricity distribution/transmission or commercial sector
Hold a City and Guilds Level 2 as a minimum or equivalent in a relevant subject
Must hold or be willing to be developed to holding a recognised assessor qualification
Have good analytical reasoning
Be capable of operating independently and highly organised, with the ability to prioritise your own workload
Be an excellent verbal and written communicator
IT literate
Hold a full UK driving licence

Job Responsibility

Design/deliver high quality training packages to the electricity industry
Facilitate construction and utility based occupational qualifications
Main subject area will include Fitting Modules, support delivery of technical certificate in power engineering, and deliver compliance training related to distribution work activities
Design and write high quality training packages to meet the needs of electricity industry customers
Deliver high quality training in line with industry Fitting, cable jointing standards and health and safety legislation
Ensure all health and safety legislation is complied with while carrying out training
Liaise with existing and new customers on the delivery of training needs within the business
Ensuring all training equipment is maintained within specified timescales
Conduct assessment processes in line with award body, Centre policy and procedures
Make assessment decisions and give written or verbal reviews as required

Fulltime

Customer Support Executive – Chat Process (Canadian Credit Card)

NTT DATA

Location:
India , Gurgaon

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 22, 2026

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