Customer Support Executive – Chat Process (Canadian Credit Card) Job at NTT DATA (Gurgaon)

New

Customer Support Executive – Chat Process (Canadian Credit Card)

The Customer Support Executive will handle chat-based interactions for Canadian ...

Location

India , Gurgaon

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Graduate (preferred)
1–3 years of experience in: International chat process (preferably BFSI)
Credit card or banking operations
Strong written English communication skills
Good typing speed (minimum 30–35 WPM preferred)
Familiarity with CRM systems and ticketing tools
Willingness to work in night shifts (US time zone support)
Excellent written communication and grammar
Strong customer handling and conflict resolution skills
Attention to detail and accuracy

Job Responsibility

Handle customer interactions via live chat in a professional and timely manner
Address queries related to: credit card accounts
statements and outstanding balances
Payments and settlements
Interest and fee clarifications
Refunds (if applicable)
Dispute status follow-ups
Account Closure requests
Various general customer inquires
Ensure accurate documentation of customer conversations in CRM systems

Fulltime

New

Customer Support Executive – Chat Process (Canadian Credit Card)

The Customer Support Executive will handle chat-based interactions for Canadian ...

Location

India , Gurgaon

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Graduate (preferred)
1–3 years of experience in: International chat process (preferably BFSI)
Credit card or banking operations
Strong written English communication skills
Good typing speed (minimum 30–35 WPM preferred)
Familiarity with CRM systems and ticketing tools
Willingness to work in night shifts (US time zone support)
Excellent written communication and grammar
Strong customer handling and conflict resolution skills
Attention to detail and accuracy

Job Responsibility

Handle customer interactions via live chat in a professional and timely manner
Address queries related to: credit card accounts
statements and outstanding balances
Payments and settlements
Interest and fee clarifications
Refunds (if applicable)
Dispute status follow-ups
Account Closure requests
Various general customer inquires
Ensure accurate documentation of customer conversations in CRM systems

Fulltime

New

Customer Support Executive – Chat Process (Canadian Credit Card)

The Senior Associate in Banking Operations will be responsible for managing chat...

Location

India , Gurgaon

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Graduate (preferred)
1–3 years of experience in International chat process (preferably BFSI)
1–3 years of experience in Credit card or banking operations
Strong written English communication skills
Good typing speed (minimum 30–35 WPM preferred)
Familiarity with CRM systems and ticketing tools
Willingness to work in night shifts (US time zone support)
Excellent written communication and grammar
Strong customer handling and conflict resolution skills
Attention to detail and accuracy

Job Responsibility

Handle customer interactions via live chat in a professional and timely manner
Address queries related to: credit card accounts
statements and outstanding balances
Payments and settlements
Interest and fee clarifications
Refunds (if applicable)
Dispute status follow-ups
Account Closure requests
Various general customer inquires
Ensure accurate documentation of customer conversations in CRM systems

Fulltime

New

Customer Support Executive – Chat Process (Canadian Credit Card)

The Senior Associate in Banking Operations will be responsible for managing chat...

Location

India , Gurgaon

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Graduate (preferred)
1–3 years of experience in International chat process (preferably BFSI)
1–3 years of experience in Credit card or banking operations
Strong written English communication skills
Good typing speed (minimum 30–35 WPM preferred)
Familiarity with CRM systems and ticketing tools
Willingness to work in night shifts (US time zone support)
Excellent written communication and grammar
Strong customer handling and conflict resolution skills
Attention to detail and accuracy

Job Responsibility

Handle customer interactions via live chat in a professional and timely manner
Address queries related to: credit card accounts, statements and outstanding balances, Payments and settlements, Interest and fee clarifications, Refunds (if applicable), Dispute status follow-ups, Account Closure requests, Various general customer inquires
Ensure accurate documentation of customer conversations in CRM systems
Meet defined KPIs: AHT (Average Handle Time), CSAT (Customer Satisfaction), Quality & Compliance scores, Productivity metrics
Maintain strict adherence to: Canadian banking compliance requirements, PCI-DSS guidelines, Data privacy and confidentiality standards
Escalate complex cases to supervisors or relevant internal teams
Participate in refresher trainings and process updates

Fulltime

New

Customer Support Executive – Chat Process (Canadian Credit Card)

The Senior Associate in Banking Operations will be responsible for managing chat...

Location

India , Gurgaon

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Graduate (preferred)
1–3 years of experience in International chat process (preferably BFSI)
1–3 years of experience in Credit card or banking operations
Strong written English communication skills
Good typing speed (minimum 30–35 WPM preferred)
Familiarity with CRM systems and ticketing tools
Willingness to work in night shifts (US time zone support)
Excellent written communication and grammar
Strong customer handling and conflict resolution skills
Attention to detail and accuracy

Job Responsibility

Handle customer interactions via live chat in a professional and timely manner
Address queries related to: credit card accounts, statements and outstanding balances, Payments and settlements, Interest and fee clarifications, Refunds (if applicable), Dispute status follow-ups, Account Closure requests, Various general customer inquires
Ensure accurate documentation of customer conversations in CRM systems
Meet defined KPIs: AHT (Average Handle Time), CSAT (Customer Satisfaction), Quality & Compliance scores, Productivity metrics
Maintain strict adherence to: Canadian banking compliance requirements, PCI-DSS guidelines, Data privacy and confidentiality standards
Escalate complex cases to supervisors or relevant internal teams
Participate in refresher trainings and process updates

Fulltime

New

Customer Support Executive – Chat Process (Canadian Credit Card)

The Senior Associate in Banking Operations will be responsible for managing chat...

Location

India , Gurgaon

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Graduate (preferred)
1–3 years of experience in International chat process (preferably BFSI)
1–3 years of experience in Credit card or banking operations
Strong written English communication skills
Good typing speed (minimum 30–35 WPM preferred)
Familiarity with CRM systems and ticketing tools
Willingness to work in night shifts (US time zone support)
Excellent written communication and grammar
Strong customer handling and conflict resolution skills
Attention to detail and accuracy

Job Responsibility

Handle customer interactions via live chat in a professional and timely manner
Address queries related to: credit card accounts
statements and outstanding balances
Payments and settlements
Interest and fee clarifications
Refunds (if applicable)
Dispute status follow-ups
Account Closure requests
Various general customer inquires
Ensure accurate documentation of customer conversations in CRM systems

Fulltime

New

MC Multi-Modality Imag Tech 1, Echocardiography

The MCMMT 1 routinely works in two or more specialties for which they qualify by...

Location

United States , Tavernier

Salary:

39.52 - 51.37 USD / Hour

Baptist Health

Expiration Date

Until further notice

Requirements

Current and valid FL Certified Radiologic Technologist License
BLS required
Graduate of an AMA approved program in at least one of the following Primary Eligibility Pathways: Radiology (ARRT), MRI (ARRT), Nuc Med (ARRT or NMTCB), General Sonography (ARDMS), Cardiac Sonography (CCI or ARDMS), or Vascular Sonography (CCI or ARDMS)
Must also practice to the full scope of at least one or more of the following Post Primary Pathways: CT (ARRT), MRI (ARRT), Nuc Med (ARRT or NMTCB), Mammography (ARRT), Radiology (ARRT), General Sonography (ARDMS), Vascular Sonography (CCI or ARDMS) or Cardiac Sonography (CCI or ARDMS)
Six months experience in an acute care setting preferred
Recent graduates may be considered
Licensure in the applicable modalities as required by the State of Florida

Job Responsibility

Routinely works in two or more specialties for which they qualify by licensure, competency and/or Baptist Health South Florida requirements
Must also participate in at least one of the on-call rotations based on the business need

Parttime

New

Personal Banker Universal Branch Format Maplewood

Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Bran...

Location

United States of America , Maplewood

Salary:

23.00 - 31.00 USD / Hour

Wells Fargo

Expiration Date

March 30, 2026

Requirements

6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
This position requires SAFE registration at the time of employment
Must meet ongoing regulatory requirements including additional screening
Must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies
Must meet applicable financial responsibility, character, general financial fitness and criminal background standards
Ability to work a schedule that may include most Saturdays

Job Responsibility

Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially
Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
Receive direction from managers and exercise judgement within defined policies and procedures
Develop understanding of bank products and services to connect to customers' needs
Interact with customers to demonstrate care and build relationships
Provide appropriate options for bank products and services to customer
Refer customers' financial needs to other bankers and partners as needed
Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed

What we offer

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement

Fulltime

!

Customer Support Executive – Chat Process (Canadian Credit Card)

NTT DATA

Location:
India , Gurgaon

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 26, 2026

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Customer Support Executive – Chat Process (Canadian Credit Card)

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Location:India , Gurgaon

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:March 26, 2026

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Job Posted:
March 26, 2026