Customer Support Engineer III Job at Fivetran (Toronto)

Systems Engineer III

The IT Cable Plant System Engineer provides support for the 21st Space Communica...

Location

United States , Colorado Springs

Salary:

86000.00 - 140000.00 USD / Year

Chickasaw Nation Industries, Inc (CNI)

Expiration Date

Until further notice

Requirements

Must maintain a current TS/SCI clearance which requires U.S. citizenship
2-3 years Project management experience
Knowledge of Cable Databases such as Phoenix and CIPS
Visio and Auto CAD experience required
Expert change manager
Valid Driver’s License
Strong leadership skills
Ability to communicate across different levels of leadership
May be required to perform either a desktop and/or physical site survey including accessing communications pathways, both inside and outside plant, communications rooms, main communications distribution points, and customer locations for communications service delivery determinations
TS&C may be desktop and/or physical survey depending on technical requirements of the TS&C. TS&C may require entering confined spaces, communications conveyances, telephone equipment closets, communications distribution hubs or centers that contain communications processing or distribution elements

Job Responsibility

Determines technical solutions for NIPR, SIPR, Telephones and Red Switch systems, ISP/OSP Backbone cabling. Solutions require specifications of electronic equipment, physical hardware, copper and fiber optic connectivity as well as develop, design and implement site support
Engineering work includes physical and virtual surveys of communications pathways, both inside and outside plant, communication rooms, server farms, telecommunications hubs, uninterrupted power supplies, and electrical connections for BOS information technology (IT) servicing assets, and main communications distribution points on Schriever. Mission Systems require engineering support for any connection that leaves a facility, connects to DISA, or 21 CS (OL-S) owned communications connection/distribution hub owned and controlled by the 21 CS (OL-S)
Testing is only required to determine if 21 CS (OL-S) communications transport or systems equipment is functional and in good use or if it should be upgraded, replaced, or removed. All testing equipment, process, and procedures for testing will be Government furnished. Engineering support shall provide new techniques, practices, procedures, including suggestions for enhanced testing equipment to the 21 CS (OL-S)
Documentation includes current and future communications systems capturing all physical topologies and architecture within either or both the Phoenix Database and Cyberspace Infrastructure Planning System (CIPS) Visualization Component (CVC). The Phoenix Database is a Commercial-off-the-Shelf (COTS) product. The Phoenix Database and CVC tool are repositories of Communications and Information System and Installation Records (CSIRs) used as a communications planning tool. Engineers will be required to obtain access to both systems via Phoenix request Memorandum and Department of Defense DoD Form 2875, System Authorization Access Request (SAAR) that will be provided by the Government
Provides problem analysis, technical assessments and identify potential operational impacts to the 21 CS (OL-S) Government personnel
Ensures that all designed and developed technical solutions integrate with local, Air Force and DoD architectures
Identifies, documents and digitally stores architectural and infrastructure changes as they occur
Interfaces with and supports other contractors and government agencies on daily basis
Provides Monthly Activity Reports (MAR) to the COR and Government Program Manager and maintain the records IAW records management procedures
Prepares, reviews, updates and delivers written procedures for the Government work center

What we offer

Medical
Dental
Vision
401(K) Immediate Vesting
Company Life Insurance
Short-Term and Long-Term Disability Insurance
Professional Development Assistance
Legal Aid Assistance Program
Family Planning / Fertility Assistance
Personal Time Off

Fulltime

Senior Support Engineer

We are looking for customer champion who drives agreement and improvement across...

Location

India , Bengaluru

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

5+ years of experience in a highly technical enterprise support role, preferably in a software development environment dealing with Java/J2EE application troubleshooting
Experience with operating systems (e.g., Linux, OS X, and Windows)
Understanding of application server technologies (e.g., Tomcat, Apache, WebSphere, JBoss)
Advanced relational database knowledge and experience with most common RDBMS (MySQL, Postgres, Oracle)
Advanced knowledge of version control systems such as Git/SVN
Serve as an expert, communicating with customers and stakeholders on detailed technical matters, providing progress updates to customers and their leadership, and communicating next steps
In addition to resolving complex technical issues, you will also need excellent communication skills to summarise work done and good judgement about when you need to escalate to get support from other teams
Advocate for the customer by representing their needs and perspectives to internal business and product teams
Assist your global teammates in driving tickets in your areas of expertise to resolution
You will be responsible for maintaining and driving a team culture where we constantly look to improve and deepen our technical knowledge, and you take responsibility for tough situations and your own technical growth

Job Responsibility

Providing advanced support and product expertise to our largest customers
Be a lead level III support engineer working on important customer accounts
Work with other team members in Atlassian offices globally
Improve our support capabilities, capacity, and quality for our largest customers
Perform root cause analysis, debugging and troubleshooting across one-to-many Atlassian products
Participate in customer-facing calls communicating progress updates, action plans, and resolution details

What we offer

Health coverage
Paid volunteer days
Wellness resources

Fulltime

Electrical Engineer III

Arcfield was purpose-built to protect the nation and its allies through innovati...

Location

United States , Louisville, Colorado

Salary:

78649.80 - 136756.74 USD / Year

Arcfield

Expiration Date

Until further notice

Requirements

BS 5-7 Years, MS 3-5, PhD 0-2
Excellent documentation skills, including the preparation of Test Procedures & Reports, Interface Control Documents, and ECOs
Extensive experience in prototype development, debug, and test in a lab environment
Familiarity with various communication interfaces (I2C, SPI, UART, RS-232, RS-422, RS-485, CAN)
Proficiency in high-speed digital, analog, and mixed-signal circuit design, troubleshooting, and an excellent grasp of EE principles
Experience in system and sub-system testing including test design, procedure definitions, procurement, assembly, execution, analysis & reporting
Knowledge of cable and wire harness design
Experience with flight hardware safety protocols such as Electrostatic Discharge, clean room practices and critical lifting operations
Ability to travel to support meetings with customer and potential testing
Ability to work in a tight-knit team environment as well as self-driven for independent tasks

Job Responsibility

Works on assignments requiring considerable judgment and initiative
Develop solutions to routine technical problems of limited scope following detailed instructions
Performs an assortment of complex engineering duties such as the planning of manufacturing and the installation, operation, and maintenance of electrical apparatus
Provides existing support to activities in the use of electrical devices and energy for commercial, domestic, and industrial use
Design and develop electronics and circuits
Perform product testing and create models and prototypes
Develop and document electronic schematics for products
Performs a variety of engineering work in designing, planning and overseeing manufacture, construction, installation, operation, and maintenance of electric or electronic components, equipment, systems, facilities, and machinery used in generation, transmission, distribution, and utilization of electrical energy for domestic, commercial, and industrial consumption
Works directly with engineers in other disciplines to augment production size and value
May provide work leadership and training to lower level professional and technical staff

What we offer

Health Insurance
Life Insurance
Paid Time Off
Holiday Pay
Short Term and Long-Term Disability
Retirement and Savings
Learning and Development opportunities
wellness programs
other optional benefit elections

Fulltime

Electrical Engineer III

Arcfield was purpose-built to protect the nation and its allies through innovati...

Location

United States , Louisville

Salary:

78649.80 - 136756.74 USD / Year

Arcfield

Expiration Date

Until further notice

Requirements

BS 5-7 Years, MS 3-5, PhD 0-2
Excellent documentation skills, including the preparation of Test Procedures & Reports, Interface Control Documents, and ECOs
Extensive experience in prototype development, debug, and test in a lab environment
Familiarity with various communication interfaces (I2C, SPI, UART, RS-232, RS-422, RS-485, CAN)
Proficiency in high-speed digital, analog, and mixed-signal circuit design, troubleshooting, and an excellent grasp of EE principles
Experience in system and sub-system testing including test design, procedure definitions, procurement, assembly, execution, analysis & reporting
Knowledge of cable and wire harness design
Experience with flight hardware safety protocols such as Electrostatic Discharge, clean room practices and critical lifting operations
Ability to travel to support meetings with customer and potential testing
Ability to work in a tight-knit team environment as well as self-driven for independent tasks

Job Responsibility

Works on assignments requiring considerable judgment and initiative
Develops solutions to routine technical problems of limited scope following detailed instructions
Performs an assortment of complex engineering duties such as the planning of manufacturing and the installation, operation, and maintenance of electrical apparatus
Provides existing support to activities in the use of electrical devices and energy for commercial, domestic, and industrial use
Design and develop electronics and circuits
Perform product testing and create models and prototypes
Develop and document electronic schematics for products
Performs a variety of engineering work in designing, planning and overseeing manufacture, construction, installation, operation, and maintenance of electric or electronic components, equipment, systems, facilities, and machinery used in generation, transmission, distribution, and utilization of electrical energy for domestic, commercial, and industrial consumption
Works directly with engineers in other disciplines to augment production size and value
May provide work leadership and training to lower level professional and technical staff

What we offer

Health Insurance
Life Insurance
Paid Time Off
Holiday Pay
Short Term and Long-Term Disability
Retirement and Savings
Learning and Development opportunities
wellness programs
other optional benefit elections

Fulltime

Engineer III, Field Service

In this role, the incumbent is responsible for selling, quoting, planning, and m...

Location

United States

Salary:

Not provided

Voith Group

Expiration Date

Until further notice

Requirements

Capable of reading and interpreting blueprints, specifications, schedules, and budgets
Excellent verbal and written communication skills
Excellent interpersonal, sales, and customer service skills
Excellent organizational skills and attention to detail
Strong analytical and problem-solving skills
Strong supervisory and leadership skills
Proficient with Microsoft Office Suite or related software
Possess good mechanical aptitude
Ability to read micrometers and calipers
Preferred Degree in Engineering or equivalent industry experience

Job Responsibility

Develops concepts, execution plans and cost estimates for field service scope of proposals
Understands technical requirements as well as legal/regional regulations
Facilitates clarifications with customers and ensures availability of all required information
Participates in site assessments
Prepares specifications for purchased services/supplies and evaluates bids/offers
Identifies risks and opportunities during proposal phase and defines contingency plans
Facilitates project startup and details field service concept/plans during project execution
Participates in design review meetings and ensures field related design considerations
Troubleshoot machine or workpiece, make critical decisions and resolve problems
Develops and ensures availability of project specific procedures and safety assessments

What we offer

Flexibility with Work/Life Balance
Competitive Compensation and Benefits Package
401K with generous company match
Climate-Neutral Footprint Worldwide
Tuition reimbursement

Simulation Engineer III

SkyGrid is looking for a highly motivated and organized Simulation Engineer III ...

Location

United States , Austin

Salary:

Not provided

SkyGrid

Expiration Date

Until further notice

Requirements

Bachelor’s degree in aerospace engineering, Computer Science, Robotics, or a related field
7+ years of experience in simulation development, systems integration, or similar technical domains
Strong understanding of simulation frameworks, tools, and architectures
Experience integrating third-party simulation tools and APIs
Experience in software coding (using Python, C++, MATLAB / Simulink or equivalent languages) to build and test system simulation models
Experience in documenting simulation and design artifacts as a formal handover to the development team for implementation and deployment
Strong organizational, time management, and communication skills, with a proactive, problem-solving mindset and the ability to collaborate effectively with multidisciplinary teams and external stakeholders

Job Responsibility

Be a member of the Simulation Team and be the SkyGrid point of contact for customers and partners ensuring delivery of technical and business objectives for SkyGrid
Develop and deliver simulation artifacts and requirements tied to program review milestones
Establish and maintain a simulation framework and related models to support development and evaluation of concepts and prototypes for emerging automated operations
Create and sustain a simulation framework, along with related models, to support development of advanced Airspace Management services and features as part of the Technology Maturation Process
Establish and maintain a Simulation framework to support formal verification activities towards product certification
Act as the focal point for integration of Simulation tools and resources derived from Boeing, Wisk, and external entities
Coordinate the simulation team’s efforts with other internal departments to ensure alignment and integration
Serve as the primary point of contact for customer requests involving simulation, ensuring timely and high-quality responses
Monitor progress, identify risks, and implement corrective actions when necessary to keep simulation projects on track
Foster a collaborative and productive working environment within the simulation team

What we offer

Comprehensive Health Coverage from Day One: Enjoy immediate access to medical, dental, and vision insurance, including HSA and FSA options
Generous Retirement Contributions: Benefit from an automatic company 401k contribution program, with no match required, plus an additional company matching program to boost your retirement savings
Calm Annual Membership: Prioritize your mental health with complimentary access to mindfulness and meditation resources
Discounted ClassPass Membership: Stay active and healthy with access to thousands of fitness studios and gyms nationwide
Investment in Your Growth: Receive an annual stipend for learning and development to support your continuous education and skill development
Engaging Team Activities: Participate in quarterly team-building events and celebrations organized by our dedicated culture committee
Fully Stocked Kitchen: Enjoy a variety of snacks and beverages to keep you fueled throughout the day
Bonus Eligibility: This role is eligible for an annual bonus program

Fulltime

Network Engineer III

Location

United States , Louisville, KY or Plano, TX

Salary:

98400.00 - 115800.00 USD / Year

Yum!

Expiration Date

Until further notice

Requirements

BS/BA degree or equivalent experience
3-5 years of experience in Cisco networking
Intermediate understanding of ITIL industry standards, best practices and audit requirements
Experience with Meraki Wireless, Cisco Identity Services Engine (ISE), Routing protocols (BGP, EIGRP, Static), closet switches, WAN connectivity, SD-WAN, QoS, AAA, and Azure Cloud
Demonstrated proficiency in using the Microsoft Office suite of applications including Microsoft Project, Visio, PowerPoint, Word, and Excel
Can work independently as a remote extension of a larger team
Excellent communication skills
Ability to work independently as well as in a team environment
Able to work in a fast-paced environment
Positive, flexible, and self-motivated attitude

Job Responsibility

Ensure proactive monitoring of platforms and rapid resolution of high impact issues
Create processes and enhancements that drive efficiency and consistent results
Resolve customer incidents quickly and effectively
Outside the box thinking to break through status quo and lead continuous improvement
To be a support engineer on the team to help troubleshoot and provide help and guidance
Day to day network performance monitoring
Network troubleshooting and fault analysis
Trouble ticket creation and response using Service Now
Provide on-call support for high priority issues
Recommends and implements network solutions based on network best practices

What we offer

Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan)
Yum! also provides short-term disability, long-term disability, and life insurance
Employees may enroll in our 401(k) plan
Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year

Fulltime

Control Systems Engineer III

The Control Systems Engineer III will lead the design and execution of moderatel...

Location

United States , Camas, WA

Salary:

110000.00 - 140000.00 USD / Year

Sigma Design

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Mechatronics, Mechanical Engineering or Electrical Engineering required
Minimum of 7+ years experience integrating complex mechanical-electrical systems
Programming PLCs, safety PLCs, motion controllers, and HMIs (Allen Bradley, Siemens, Yaskawa, Kollmorgen, Beckhoff, IFM, etc.)
Sizing/selecting circuit protectors, wiring, cables, sensors, controllers, system I/O, drives and motors, etc.
Integrating and programming vision systems (Cognex, Keyence, iRVision, etc.), robots (ABB, Fanuc, Yaskawa, Omron, etc.), and other devices for custom-designed equipment or a work cell
Proficiency in CAD software (AutoCAD, SolidWorks, AutoCAD Electric, EPlan)
Great understanding of closed loop control, instrumentation, controls systems, enclosure design, safety codes and regulations (UL 508A, NFPA79, UL61010, etc.)
Demonstrated track record of working as part of a cross-functional team to deliver results with exceptional quality, in addition to being on time, on budget and meeting the needs of the customer
Strong written and verbal English language communication skills
Excellent teamwork/interpersonal skills and the ability to communicate effectively

Job Responsibility

Architect, design/develop and implement custom controls and vision systems solutions
Program, network, commission, analyze, diagnose, and debug control systems with a wide variety of hardware: PLCs, microprocessors, motion controllers, HMIs, robots, servo drives, VFDs, servos, steppers, and/or inductions motors, vision systems, and all types of sensors
Specify control components and support creation of the BOM
Design control systems to the UL508A, UL61010, and NFPA 79 regularity standards
Support creation of electrical wiring and cable diagrams
Support the Lab during the electrical enclosure builds
Assist in writing and reviewing system specification documents
Support the creation of operations manuals
Test/Validation, perform FAT, SAT, and onsite training
Follow Business Technology policies to protect sensitive data and reduce information security occurrences

What we offer

401(k) with up to 4% company match
quarterly bonus program
15-days of accrued PTO
9 company paid holidays
multiple options for medical insurance
dental insurance
voluntary benefits: vision, long-term disability, and life insurance

Fulltime

Customer Support Engineer III

Fivetran

Location:
Canada , Toronto

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 22, 2026

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