Customer Support Employee Jobs

New

Customer Support Employee

We are looking for a customer- and service-oriented individual to join our Custo...

Location

Germany , Frankfurt

Salary:

Not provided

ATOSS Software SE

Expiration Date

Until further notice

Requirements

Completed education, ideally in the IT field
Knowledge in user support for PCS (IntusComm), dormakaba or datafox (datafox Studio) hardware is an advantage
Customer- and service-oriented work and teamwork skills
Strong communication skills
Good technical understanding
Good English skills

Job Responsibility

Technical customer support for our ATOSS solution via phone, E-Mail, and remote maintenance
Taking customer inquiries, analyzing, and offering solutions
Answering questions about our software directly as well as via our ticket system
Advising customers on the implementation of HR processes
Close collaboration with our consultants and the development department
Developing and testing corresponding solutions
Documenting the activities carried out in our ticket system

What we offer

Competitive Rewards: Including profit-sharing and employee stock program
Structured Onboarding & Continuous Leadership Development: Clear career paths onboarding through Expert & Leadership Tracks, plus access to ATOSS Academy
Flexible Work Culture: Hybrid options (remote within the EU), 30 days of vacation, and a strong commitment to diversity & inclusion
Engaging Team Environment: Seasonal company events, team retreats, and an in-house barista
Health & Wellbeing: Including regular check-ups, corporate wellness programs, and Wellhub membership
Stability & Growth: Company listed on SDAX & TecDAX, with 19+ years of record-breaking revenue and a 30%+ EBIT margin. Certified Top Employer© for the 5th year in a row

Fulltime

New

Customer Support Employee

We are looking for a customer- and service-oriented individual to join our Custo...

Location

Germany , Stuttgart

Salary:

Not provided

ATOSS Software SE

Expiration Date

Until further notice

Requirements

Completed education, ideally in the IT field
Knowledge in user support for PCS (IntusComm), dormakaba or datafox (datafox Studio) hardware is an advantage
Customer- and service-oriented work and teamwork skills
Strong communication skills
Good technical understanding
Good English skills

Job Responsibility

Technical customer support for our ATOSS solution via phone, E-Mail, and remote maintenance
Taking customer inquiries, analyzing, and offering solutions
Answering questions about our software directly as well as via our ticket system
Advising customers on the implementation of HR processes
Close collaboration with our consultants and the development department
Developing and testing corresponding solutions
Documenting the activities carried out in our ticket system

What we offer

Competitive Rewards: Including profit-sharing and employee stock program
Structured Onboarding & Continuous Leadership Development: Clear career paths onboarding through Expert & Leadership Tracks, plus access to ATOSS Academy
Flexible Work Culture: Hybrid options (remote within the EU), 30 days of vacation, and a strong commitment to diversity & inclusion
Engaging Team Environment: Seasonal company events, team retreats, and an in-house barista
Health & Wellbeing: Including regular check-ups, corporate wellness programs, and Wellhub membership
Stability & Growth: Company listed on SDAX & TecDAX, with 19+ years of record-breaking revenue and a 30%+ EBIT margin. Certified Top Employer© for the 5th year in a row

Fulltime

New

Customer Support Employee

We are looking for a customer- and service-oriented individual to join our Custo...

Location

Germany , Düsseldorf

Salary:

Not provided

ATOSS Software SE

Expiration Date

Until further notice

Requirements

Completed education, ideally in the IT field
Knowledge in user support for PCS (IntusComm), dormakaba or datafox (datafox Studio) hardware is an advantage
Customer- and service-oriented work and teamwork skills
Strong communication skills
Good technical understanding
Good English skills

Job Responsibility

Technical customer support for our ATOSS solution via phone, E-Mail, and remote maintenance
Taking customer inquiries, analyzing, and offering solutions
Answering questions about our software directly as well as via our ticket system
Advising customers on the implementation of HR processes
Close collaboration with our consultants and the development department
Developing and testing corresponding solutions
Documenting the activities carried out in our ticket system

What we offer

Competitive Rewards: Including profit-sharing and employee stock program
Structured Onboarding & Continuous Leadership Development: Clear career paths onboarding through Expert & Leadership Tracks, plus access to ATOSS Academy
Flexible Work Culture: Hybrid options (remote within the EU), 30 days of vacation, and a strong commitment to diversity & inclusion
Engaging Team Environment: Seasonal company events, team retreats, and an in-house barista
Health & Wellbeing: Including regular check-ups, corporate wellness programs, and Wellhub membership
Stability & Growth: Company listed on SDAX & TecDAX, with 19+ years of record-breaking revenue and a 30%+ EBIT margin. Certified Top Employer© for the 5th year in a row

Fulltime

New

Customer Support Employee

We are looking for a customer- and service-oriented individual to join our Custo...

Location

Germany , Hamburg

Salary:

Not provided

ATOSS Software SE

Expiration Date

Until further notice

Requirements

Completed education, ideally in the IT field
Knowledge in user support for PCS (IntusComm), dormakaba or datafox (datafox Studio) hardware is an advantage
Customer- and service-oriented work and teamwork skills
Strong communication skills
Good technical understanding
Good English skills

Job Responsibility

Technical customer support for our ATOSS solution via phone, E-Mail, and remote maintenance
Taking customer inquiries, analyzing, and offering solutions
Answering questions about our software directly as well as via our ticket system
Advising customers on the implementation of HR processes
Close collaboration with our consultants and the development department
Developing and testing corresponding solutions
Documenting the activities carried out in our ticket system

What we offer

Competitive Rewards: Including profit-sharing and employee stock program
Structured Onboarding & Continuous Leadership Development: Clear career paths onboarding through Expert & Leadership Tracks, plus access to ATOSS Academy
Flexible Work Culture: Hybrid options (remote within the EU), 30 days of vacation, and a strong commitment to diversity & inclusion
Engaging Team Environment: Seasonal company events, team retreats, and an in-house barista
Health & Wellbeing: Including regular check-ups, corporate wellness programs, and Wellhub membership
Stability & Growth: Company listed on SDAX & TecDAX, with 19+ years of record-breaking revenue and a 30%+ EBIT margin. Certified Top Employer© for the 5th year in a row

Fulltime

New

Customer Support Employee

We are looking for a customer- and service-oriented individual to join our Custo...

Location

Germany , Cham

Salary:

Not provided

ATOSS Software SE

Expiration Date

Until further notice

Requirements

Completed education, ideally in the IT field
Knowledge in user support for PCS (IntusComm), dormakaba or datafox (datafox Studio) hardware is an advantage
Customer- and service-oriented work and teamwork skills
Strong communication skills
Good technical understanding
Good English skills

Job Responsibility

Technical customer support for our ATOSS solution via phone, E-Mail, and remote maintenance
Taking customer inquiries, analyzing, and offering solutions
Answering questions about our software directly as well as via our ticket system
Advising customers on the implementation of HR processes
Close collaboration with our consultants and the development department
Developing and testing corresponding solutions
Documenting the activities carried out in our ticket system

What we offer

Competitive Rewards: Including profit-sharing and employee stock program
Structured Onboarding & Continuous Leadership Development: Clear career paths onboarding through Expert & Leadership Tracks, plus access to ATOSS Academy
Flexible Work Culture: Hybrid options (remote within the EU), 30 days of vacation, and a strong commitment to diversity & inclusion
Engaging Team Environment: Seasonal company events, team retreats, and an in-house barista
Health & Wellbeing: Including regular check-ups, corporate wellness programs, and Wellhub membership
Stability & Growth: Company listed on SDAX & TecDAX, with 19+ years of record-breaking revenue and a 30%+ EBIT margin. Certified Top Employer© for the 5th year in a row

Fulltime

Customer Support Supervisor

The Customer Support Supervisor provides direct supervision, leadership, mentori...

Location

United States , Batesville

Salary:

56000.00 - 77000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Associate’s degree or sufficient post-high school education or experience in a related field required
Bachelor’s degree preferred
7+ years of customer service experience with a minimum of 5 years technical or help desk experience required
1+ year previous supervisory or team leadership experience required
Proficient in technology, especially computers, and software applications
Capability of being flexible with work schedule
Excellent written and verbal communication skills.

Job Responsibility

Providing leadership, coaching, and daily direction to your team
Implementing change initiatives
Continuously identify areas of improvement in operations and eliminate waste in processes where it exists
Maintaining technical product knowledge to keep tabs on updates and changes by continued product training to accurately handle customer troubleshooting calls and provide queue support when needed
Identifying and providing year-round technical and procedural training
Leading technical information database for departmental use
Performing monthly quality phone monitoring
Processing priority complaints, investigations, and critical issues in a timely manner
Interviewing, hiring, and training employees
Planning, assigning, and advising work

What we offer

Medical and dental coverage starting day one
Basic life insurance
Accident insurance
Short-term and long-term disability insurance
Business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan with options for company matching
Flexible Spending Accounts
Educational assistance programs
Paid holidays

Fulltime

Service Support Employee - Laundry Team

HammondCare Hammondville are currently looking for a CASUAL Laundry Attendant to...

Location

Australia , Hammondville

Salary:

Not provided

HammondCare

Expiration Date

Until further notice

Requirements

Commitment to engage and align with HammondCare’s Christian Mission, Motivation and Mission in Action
Previous experience working in a laundry facility – desirable
Demonstrated ability to work individually and as part of a team
Demonstrated understanding of safe manual handling, infection control and standard precautions
The ability to work effectively in a supportive team environment
Demonstrated problem solving skills
High level communication, interpersonal and customer service skills
The ability to be flexible and adapt to changing needs

Job Responsibility

Collect, launder, process and delivery of professionally cleaned linen to internal and external customers
Communicate with Managers and other staff to ensure timely action & completion of laundry related issues
Actively seeks improved work methods and implements HammondCare policies and procedures relevant to the role

What we offer

Great team culture, fantastic onboarding & continuous development opportunities
Access nationwide heath & fitness facilities with Fitness Passport
Flexible working environment to deliver a healthy work/life balance
A workplace trainer on each site committed to your ongoing training & development
HammondCare College to provide you ongoing opportunities to grow
Access to fuel and Car servicing discounts

Parttime

Customer Service Support Team Lead

As a Customer Service Support Team Lead, you will supervise activities and perso...

Location

Spain , Barcelona

Salary:

Not provided

OVYA Production

Expiration Date

Until further notice

Requirements

University degree (Bachelor’s) or equivalent
3 to 5 years of customer service experience in a manufacturing environment
Previous supervisory experience, preferably in a fast-paced team environment
Excellent command of both oral and written local language and English
Knowledge of an additional language is considered an advantage
Strong attention to detail and accuracy
Ability to work under pressure with an enthusiastic attitude

Job Responsibility

Supervise activities and personnel of the Customer Service Support Department
Monitor all aspects of the Customer Service Support Department’s performance
Approve working hours, monitor employee attendance, and provide adequate departmental coverage
Train new employees and coordinate cross-training
Develop and update Customer Service Support training programs
Review, update and revise departmental procedures
Complete and conduct yearly Employee Performance Reviews
Conduct initial interviews with potential employees
Motivate staff to extract a high level of productivity
Coordinate and monitor SAP process returns, credits and debits in SAP

What we offer

50% Hybrid Work Model
Ticket Restaurant
Flexible Retribution: Kindergarten & transport benefits
30 Labor Days of Holidays
Language Lessons
Medical Insurance: 60% company-subsidized
Open and Modern Office Environment

Fulltime

Customer Support Employee

ATOSS Software SE

Location:
Germany , München

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 22, 2025

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Location:Germany , München

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:December 22, 2025

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Job Posted:
December 22, 2025