Customer Support Coordinator, Office Angels

Customer Support Coordinator

Office Angels

Location:
United Kingdom, Dunstable

Category:
Customer Service

Contract Type:
Contract work

Salary:

25000.00 - 28000.00 GBP / Year

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Job Description:

Join our dynamic team as a Customer Support Coordinator! You will play a vital role in supporting our customer service operations. If you're passionate about customer service and thrive in a collaborative environment, we want to hear from you!

Job Responsibility:

Coordinate customer inquiries and provide timely support
Collaborate with cross-functional teams (sales, logistics, product)
Manage escalations effectively and ensure customer satisfaction
Maintain accurate records in CRM systems
Order processing

Requirements:

Excellent verbal and written communication skills in English
Proficiency in German or Dutch is a strong advantage
Customer Service experience with adaptability and resilience to changing customer needs
Proven experience in team collaboration and stakeholder management
Technical proficiency in CRM systems (preferably Salesforce), Excel, and Outlook
Strong organisational and time management skills

Nice to have:

Proficiency in German or Dutch

What we offer:

25 days + Bank Holidays of holiday
Enhanced pension scheme
Free Parking

Additional Information:

Job Posted:
September 19, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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