Customer Support Coordinator

As a Customer Support Coordinator you will join our clients rapidly expanding business, providing high-quality consumables and accessories for neuromonitoring, focusing on building strong customer partnerships, understanding clinical needs, and supporting the future of healthcare with an emphasis on sustainability. Are you highly organised, detailed-driven and passionate about delivering exception customer service? Be the first point of contact for their valued customers, ensuring every interaction is handled with professionalism, care, and efficiency. Gain hands-on operational experience, a deep product knowledge, and play a key part in supporting healthcare professionals with solutions that truly matter. You'll manage enquiries, process orders, and provide expert support on their product range. During an initial transition and development phase, you'll gain valuable operational experience across goods receipt, stock handling, and dispatch-giving you a unique, end-to-end understanding of the business and products. If you have great organisational skills, with a proactive, solutions-focused mindset, with good communications skills and multi-tasking capabilities, this could be the role for you! It's an exciting opportunity where you won't be sat at your desk all day, but will play a hands-on part in ensuring smooth operational running. Working with your colleagues to ensure excellent customer service and driving business success. You will earn circa £27,000pa with company benefits such as Private Healthcare, 25 days holiday (plus bank holidays) and join a team of passionate and dedicated individuals. If you would like to be part of a growing business with development opportunities, apply today.