Customer Support Coordinator

• Providing direct support to customers in handling Complex component, Project, Field Service and Service Operations Orders throughout the order to cash process (from customer order to Invoicing) and keep the customers updated on deliveries
• Providing exceptional customer support during the process: order status, delivery date
• Purchase, control and preparation of supplier's shipping documents
• Export & Import coordination: documentation, logistics, custom clearance
• Handling of suppliers database
• Backlog and WIP maintenance

• 3+ years of experience working with ERP systems, especially within order handling
• Solid technical knowledge, perhaps from customer support, service operations, purchasing, engineering, project coordination, or similar roles
• Fluent in English, both spoken and written
• Comfortable working with the Microsoft Office suite and quickly adapt to new digital tools
• Used to collaborating with colleagues across departments and locations
• Familiar with supply chain processes and understand the importance of accuracy and timeliness in order management

Proficiency in a Scandinavian language

• A challenging job in a global organization with many contacts and the possibility of further development of both professional and personal skills, where you have the opportunity to influence your job and future career
• An informal working environment where you, together with your dedicated colleagues, help create positive and motivating atmosphere