Customer Support Consultant - French Market Job at 3Shape (Kyiv)

Customer Support Consultant - French Market

We are seeking a Customer Support Consultant to join our dynamic and multicultur...

Location

Ukraine , Kyiv

Salary:

Not provided

3Shape

Expiration Date

Until further notice

Requirements

Customer-oriented approach
Good communicator with the ability to ask and listen
Strong verbal and writing skills (B2 level) in French and Ukrainian
At least Intermediate English (will be used for internal communication)
Problem-solving and logical thinking skills
Result-oriented and stress-resistant
Aspiration to self-development and eager to learn
Analytical, multitasking, and empathetic skills

Job Responsibility

Provide excellent and efficient technical support on 3Shape hardware (3D scanners) and software via online sessions, telephone, e-mails, and occasional on-site events
Managing support cases: collect all relevant information from customers, according to the company's procedures, and record this using the company's CRM
Interact with other departments and escalate customer feedback further

What we offer

24 working days of annual vacation
medical insurance
paid sick leaves and child sick leaves
maternity and paternity leaves
breakfasts and lunches in the office
good working conditions in a comfortable office in UNIT.City
a parking lot with free spaces for employees
occasional business trips to Western Europe

Fulltime

Technical Customer Support Engineer

We are seeking a Technical Support Engineer to join our global Support Engineeri...

Location

France

Salary:

Not provided

ClickHouse

Expiration Date

Until further notice

Requirements

Technical breadth and depth in ClickHouse open-source or ClickHouse Cloud, or in domains relevant to ClickHouse, such as: SQL databases, OLAP, cloud-native SaaS, distributed systems
Previous technical experience in roles such as Support Engineer, Consultant, Database Administrator, Site Reliability Engineer, Solutions Engineer, Software Engineer, and/or Systems Engineer
Be present and available according to the scheduling required to deliver high-quality 24x7 Support in a global, distributed environment
Strong written and verbal English and French communication skills and the ability to work fully remote with reliable connectivity
A mindset of teamwork, global engagement, empathy, and solving challenging problems
A sense of adventure and urgency in building the most scalable, high-performing, largest, and fastest databases on the planet
The ability to build trusted relationships with colleagues, customers, and partners
You are self-driven, curious, and eager to continuously learn and grow

Job Responsibility

Supporting and guiding our ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings
Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with our users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training
Work closely with our global Support Services, Engineering, Go to Market, and Product Management teams to help define functionality required by users and customers
Assist with mentoring, training, and sharing your knowledge with colleagues, users, and customers
You will deliver excellent customer service as a first-line technical engineer and representative of ClickHouse. Our Support Engineers provide professional response, on-call coverage, and guidance within the required Service Level Agreements ("SLAs") on technical cases that are opened via a ticketing system, email, Slack, chat, and/or phone
You will build strong, trusted relationships with colleagues, customers, and partners

What we offer

Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in 20 countries
Healthcare - Employer contributions towards your healthcare
Equity in the company - Every new team member who joins our company receives stock options
Time off - Flexible time off in the US, generous entitlement in other countries
A $500 Home office setup if you’re a remote employee
Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites

Fulltime

Senior Consultant power market mechanism solutions

As part of a team of high-level consultants, you will leverage your analytical a...

Location

France , Paris

Salary:

Not provided

Artelys

Expiration Date

Until further notice

Requirements

Degree from an engineering school, a master or a Ph.D., with a specialization in applied mathematics, power systems or energy economics
At least 5 years of professional experience in the energy sector
Good knowledge of the European energy market and its regulations
Good understanding of nodal electricity markets
Consulting experience in direct relation with the client
Experience in commercial activities and business development
Interest for mathematical and quantitative approaches
Comfortable with fundamental mathematical techniques
Experience in delivering software solutions
Capacity to reconcile the client’s business vision, the developer’s technical vision and the company’s economic vision

Job Responsibility

Participate in Artelys power market activities
Energy market studies and consulting activities: support our clients in developing energy market auctions, analyzing energy market outcomes, investigate market designs
Commercial development: take an active role in the acquisition of new clients: identify prospects, meet them, take an active role in commercial proposals and tender responses, contribute the definition of our commercial goals and the development of our offer in Europe and Worldwide
Energy market and algorithms design: support our clients in the design of Energy Markets. From prospective studies and high-level design to detailed design of energy market clearing engines
Development of Energy Market software solution: contribute the implementation of our Energy Market algorithms either as a Project Manager, Technical Lead or Senior Consultant: market clearing engines, stochastic optimizers, simulation and backtesting software

What we offer

Flexible working hours

Fulltime

Account Support Manager with French

Within the family there is a range of technical and managerial customer on-site ...

Location

Bulgaria , Sofia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree preferred or Associate degree holder (technical field) with 5- 7 years working experience in related fields desired
Fluency in English and French language
Thorough knowledge of company products and services offerings, company organization, competition, third party products and market trends
Broad knowledge of corporate organization, job, and policies
Comprehensive business, technical or functional knowledge at an expert level
Communicate tactfully with diplomacy up to senior management levels within an organization
Active listening skills and ability to adjust messages to audience level
Problem-solving skills (proactive, reactive and creative)
Able to employ exemplary consulting skills by becoming a trusted advisor to the customer and providing clarity to solution determination
Well versed in core technical competencies and peaked in some technical area(s) intermediate skills in project management, communication, analysis and presentation

Job Responsibility

Apply advanced technical knowledge to operate one or more technology areas (e.g. server administration, technical security management, performance management) or customer groups that are critical or high- risk
Integrate technical knowledge and business understanding to create solutions for customers
Resolve single- and cross- technology incidents independently
Work with team members to resolve unusually complex or cross- technology incidents
Proactively and reactively look for solutions to prevent problems from occurring in team/technology area
Apply company solutions to meet highly complex customer needs
Identify additional services that could lead to future service revenue growth
Provide technical consulting during contract renewal discussions
Build and maintain strong relationship up to senior management level in assigned accounts
Design and deliver support solutions using specific industry knowledge and expertise

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

New

Account Manager - On-street

As Arrive, we guide customers and communities towards brighter futures and more ...

Location

Belgium , Brussels

Salary:

Not provided

Parking Network B.V.

Expiration Date

July 03, 2026

Requirements

3+ years of experience in field sales, ideally within SaaS, Fintech, or Mobility
A track record in selling complex services from lead to implementation
Language proficiency: Fluent in Dutch and French is a must. Strong English is required to collaborate with the Nordic/Global HQ
CRM proficiency to manage the full sales cycle from start to finish
A growth mindset
A passion for mobility, digitalization, and smart city solutions
Willingness to travel regularly within your region and occasionally abroad

Job Responsibility

Strategic hunting: Proactively identify and acquire new customers, specifically targeting cities and municipalities across the Flanders & Wallonia region
Consultative partnering: Act as a mobility expert by supporting and consulting existing clients, helping them optimize their urban infrastructure through our integrated hardware and software solutions
Governmental relations: Build strong, strategic relationships with local authorities, Aldermen, and Mayors to ensure Arrive is the preferred partner to make cities more livable
Lead negotiations: managing contracts and lead negotiations and respond to RFIs/RFQs with tailored and standard offers
Internal collaboration: Work closely with international colleagues across sales, product, and marketing to align our local Belgian strategy with our global mobility vision
Market innovation: Shape the market's direction through bold, creative thinking, proposing physical and digital solutions that solve complex parking and mobility challenges in Belgian cities

What we offer

Competitive Fixed Salary
Variable Pay: Bonus structure based on regional targets
Meal vouchers
Training budget
Pension plan: 5,5% of gross salary
32 days holiday allowance
Allowance for internet, mobile phone subscriptions and more

Fulltime

New

Cybersecurity Sales Specialist

We are seeking a results-driven Cybersecurity Sales Specialist to join our high-...

Location

Canada , Mississauga

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent
Six (6)+ years of progressive experience in IT sales, including four (4)+ years focused on networking or security solutions
Demonstrated success in achieving sales quotas in complex customer environments
Experience selling through and alongside Channel/Partner ecosystems
Must live within the GTA and have the ability to travel to customer sites
French is a plus

Job Responsibility

Create and manage your sales pipeline, identifying and developing leads resulting in New Logo’s and account expansion
Collaborate with HPE Networking (Aruba and Juniper) Account Managers and cross-functional teams to support strategic account development and solution positioning
Use domain expertise to uncover new business opportunities, grow existing accounts, and drive Cybersecurity related pursuits
Analyse competitor activity within accounts and articulate our unique value proposition to clients
Establish consultative relationships with clients—including C-level stakeholders—based on a deep understanding of their business needs and industry challenges
Support the development of quota objectives and contribute to go-to-market planning for Cybersecurity and Networking solutions
Partner with external organizations (e.g., system integrators, resellers) to extend market reach and accelerate deal velocity
Drive renewal and expansion activities for services contracts across your customer base
Coordinate supporting sales activities across internal teams and stakeholders

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

New

Business Associate Intern (Online Business)

At Joko, we help consumers shop smarter. Our mission is to revolutionize shoppin...

Location

France , Paris

Salary:

1500.00 - 1700.00 EUR / Month

En Voiture Simone

Expiration Date

Until further notice

Requirements

Enrolled in a top engineering, business school (or equivalent)
At least 6 months of prior experience, ideally gained in a fast-paced environment, tech, or consulting
Problem solver
Pragmatic
Entrepreneurial mindset
Likes challenges
Hands-on
Fully autonomous
Able to manage complex projects from A to Z
Fluent French speaker

Job Responsibility

Support the Online B2B team to grow Joko’s e-commerce business in France and abroad with a strong focus on US expansion
Develop and manage partnerships
Grow your own portfolio of leading brands
Negotiate commercial deals and promotional campaigns
Ensure top-quality relationships with strategic partners
Drive growth through data insights and operations
Act as a trusted advisor for partners by analyzing performance
Extract actionable insights
Guide partners on how to maximize results
Contribute across commercial, analytical, and cross-functional projects

What we offer

Flexible remote
Work from anywhere for up to 3 months per year
Top-market compensation
Equity for everyone
Half-day each week dedicated to leveling up with AI
Yearly offsite in amazing locations
Budget for team-building events and monthly in-person gatherings
Contribution to ClassPass subscription
8-week leave paid 100% for the second parent

Fulltime

Corporate Travel Consultant

This role will have you arranging domestic and complex international travel for ...

Location

Canada , Montreal

Salary:

50000.00 - 67000.00 USD / Year

Flight Centre Brand

Expiration Date

Until further notice

Requirements

2+ years of recent, prior experience in corporate travel management, understanding the unique needs and challenges of business travelers
In-depth familiarity with current Sabre GDS (Global Distribution System) for fare calculations, itinerary management, and ticket issuance
Previous exposure to quality control processes to ensure the accuracy and compliance of travel bookings
Proficiency in ticketing procedures and scripting, along with the ability to handle complex itinerary changes and exchanges for both international and domestic travel
Proven ability to navigate and manipulate complex itineraries, international fares, and Passenger Name Records (PNRs) to meet client requirements
A polished and professional demeanor when interacting with clients and colleagues
Proficiency in handling multiple urgent tasks simultaneously while maintaining efficiency and quality in each interaction
The capacity to make quick and effective decisions to resolve travel-related issues promptly
Excellent communication skills to keep clients informed and reassured throughout the travel process
A deep commitment to delivering exceptional customer service with a focus on client satisfaction

Job Responsibility

Coordinate air, hotel, car, and ground transportation bookings for domestic and international travel, considering Canadian-specific travel requirements
Build rapport and develop a relationship with Canadian business travelers to ensure their business travel needs are in the hands of a trusted team of Corporate Travel professionals
Ensure accurate and timely completion of reservations while meeting travelers' needs
Executing all responsibilities within company guidelines for customer service, documentation of PNRS (Passenger Name Records) and profiles, ticketing, invoicing, and maintaining accuracy throughout
Comprehend and strictly comply with Canadian travel policies ensuring adherence to regulations and guidelines specific to the Canadian market
Staying fully informed about airline rules, regulations, tariffs, and fare requirements and applying this knowledge accurately to all travel arrangements
Deliver consultative support and exceptional customer service throughout the booking process
Keeping clients informed about all necessary travel documents and health requirements for their destinations
Proficiently handling ticketing, Phase IVs, and exchanges/changes involving complex international fares
Expertly managing rerouting and exchange processes, ensuring minimal disruption to travel plans

What we offer

Generous paid time off policy
Travel perks/discounts
Health & Wellness Programs and Employee Financial Wellness Services
National/International Award Nights and Conferences
Group benefits including extended health care, dental and vision, gender affirming care, fertility care
Insurance including life, AD&D, critical illness, long term disability
Employee Assistance Program
RRSP/RPP with matching
Tuition Reimbursement Program
Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions

Fulltime

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Customer Support Consultant - French Market

Job Description

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What we offer

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