Customer Support Consultant - French Market Job at 3Shape (Kyiv)

Customer Support Consultant - French Market

We are seeking a Customer Support Consultant to join our dynamic and multicultur...

Location

Ukraine , Kyiv

Salary:

Not provided

3Shape

Expiration Date

Until further notice

Requirements

Customer-oriented approach
Good communicator with the ability to ask and listen
Strong verbal and writing skills (B2 level) in French and Ukrainian
At least Intermediate English (will be used for internal communication)
Problem-solving and logical thinking skills
Result-oriented and stress-resistant
Aspiration to self-development and eager to learn
Analytical, multitasking, and empathetic skills

Job Responsibility

Provide excellent and efficient technical support on 3Shape hardware (3D scanners) and software via online sessions, telephone, e-mails, and occasional on-site events
Managing support cases: collect all relevant information from customers, according to the company's procedures, and record this using the company's CRM
Interact with other departments and escalate customer feedback further

What we offer

24 working days of annual vacation
medical insurance
paid sick leaves and child sick leaves
maternity and paternity leaves
Breakfasts and lunches in the office
Good working conditions in a comfortable office in UNIT.City
A parking lot with free spaces for employees
Occasional business trips to Western Europe

Fulltime

Account Support Manager with French

Within the family there is a range of technical and managerial customer on-site ...

Location

Bulgaria , Sofia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree preferred or Associate degree holder (technical field) with 5- 7 years working experience in related fields desired
Fluency in English and French language
Thorough knowledge of company products and services offerings, company organization, competition, third party products and market trends
Broad knowledge of corporate organization, job, and policies
Comprehensive business, technical or functional knowledge at an expert level
Communicate tactfully with diplomacy up to senior management levels within an organization
Active listening skills and ability to adjust messages to audience level
Problem-solving skills (proactive, reactive and creative)
Able to employ exemplary consulting skills by becoming a trusted advisor to the customer and providing clarity to solution determination
Well versed in core technical competencies and peaked in some technical area(s) intermediate skills in project management, communication, analysis and presentation

Job Responsibility

Apply advanced technical knowledge to operate one or more technology areas (e.g. server administration, technical security management, performance management) or customer groups that are critical or high- risk
Integrate technical knowledge and business understanding to create solutions for customers
Resolve single- and cross- technology incidents independently
Work with team members to resolve unusually complex or cross- technology incidents
Proactively and reactively look for solutions to prevent problems from occurring in team/technology area
Apply company solutions to meet highly complex customer needs
Identify additional services that could lead to future service revenue growth
Provide technical consulting during contract renewal discussions
Build and maintain strong relationship up to senior management level in assigned accounts
Design and deliver support solutions using specific industry knowledge and expertise

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Sales Manager Skamol

At Etex, our purpose is building better together. We are an international leader...

Location

Belgium , Tisselt

Salary:

Not provided

URSA Polska sp. z o. o.

Expiration Date

Until further notice

Requirements

Master’s degree in Building Engineering, Architecture, Construction Management, or equivalent technical education
Relevant experience as an external B2B tech salesperson, preferably within the building or construction industry
Proven ability to sell to craftsmen, architects, and professional distribution channels
Excellent communication and presentation skills, able to engage confidently with architects, consultants, and construction professionals
Highly self-organized and autonomous, comfortable spending up to 60% of the time in customer visits
Fluency in French, with strong English skills both oral and written
Experience working in an international organization and navigating structured, professional sales environments

Job Responsibility

Drive sales and revenue growth for SkamoWall, SkamoEnclosure, and SkamoStove across France and the Benelux
Identify, develop, and grow target market segments and key customers aligned with current and future company capabilities
Position and promote Skamol as a global brand within the professional technical insulation and building materials market
Build strong presence and penetration within professional distribution networks for building materials
Visit, train, and educate craftsmen and installers on system advantages, applications, and benefits
Engage, train, and advise architects to identify relevant projects and ensure product specification
Act as a trusted technical and commercial advisor across the renovation value chain
Conduct price and contractual negotiations with customers and partners
Deliver webinars and product presentations to support sales and market education
Ensure structured and consistent use of CRM tools (e.g., Salesforce) to manage pipeline and customer data

What we offer

Named the world's #1 most trustworthy company in the construction sector by Newsweek and Statista in 2023
One of the top companies to grow your career in Belgium in 2023 according to LinkedIn
Culture of connection and care
Road to Sustainability 2030 plan
Commitment to equal opportunities and zero tolerance towards discrimination
Hybrid and flexible working

Fulltime

Senior Organization Change Manager

Microsoft Industry Services Delivery helps customers realize their mission and A...

Location

Canada , Greater Toronto

Salary:

105400.00 - 169400.00 CAD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's degree in computer science, Engineering, Finance, Business, or related field AND 3+ years leadership experience in relevant area of business OR equivalent experience.
Master's degree in Anthropology, Organizational Development, Psychology, Business, or related field, or equivalent work experience.
Advanced change management certification preferred, such as Prosci and/or ACMP Master.
10+ years of experience in management consulting, technology implementation, organizational change management, or related fields, including global engagement delivery.
Demonstrated ability to communicate effectively with technical and business leaders and work across diverse industries.
Strong understanding of how people experience change
Prosci ADKAR experience and Spanish, French, or Portuguese language skills preferred.

Job Responsibility

Lead organizational and operational change strategy for Microsoft technology and AI solution implementations.
Assess change readiness, stakeholder impact, business process change, and organizational capacity for change.
Secure executive alignment and engage impacted business, IT, leadership, and user groups.
Develop adoption, communication, training, feedback mechanisms, and sustainment plans aligned to client culture and business rhythm.
Define and report value measures such as productivity gains, ROI, cost reduction or avoidance, market share growth, experience improvements, and KPIs met or exceeded.
Lead, mentor, and coach Microsoft and client change teams while aligning the program delivery to quality, margin, customer satisfaction, risks, and expectations.
Support ACSM architects and consulting specialists in scope, sizing, pre-sales, and delivery coordination as needed.

Fulltime

Talent Advisor (MSP Consultant)

Randstad Sourceright is a global talent leader, providing solutions and expertis...

Location

Belgium , Brussels

Salary:

Not provided

Randstad

Expiration Date

August 31, 2026

Requirements

2-3 years of experience working in an MSP environment sourcing contingent workers
2-3 years of experience in a customer facing position, preferably in the staffing industry mainly sourcing contingent workers
possess excellent process management and organisational skills
used to negotiating rates with a specialized supply base
effective and clear communicator, with excellent stakeholder management skills
project management skills
affinity for reporting, and a confident user of Excel
great organisational skills (handling a lot of administration)
fluency in English and Dutch or French

Job Responsibility

Proactively sourcing to fulfill business resourcing requests for contractors in for an exciting automotive client
supporting the business in their staffing needs by managing the supply base, and liaising with the suppliers effectively managing a high volume of requisitions whilst managing stakeholder expectations
act as the market expert knowledgeable on rates and profile availability within your assigned business units, advising the clients stakeholders as to the best outcome for their requests
act as a change agent, supporting your stakeholders throughout the implementation of this new MSP service
providing guidance to suppliers and managers regarding program guidelines, contingent labour policies and compliance requirements
ensuring processes are followed by complying with the workforce compliance and governance requirements of the Managed Service Program
hold regular touchpoints with key stakeholders to update them on performance metrics such as fulfillment rate, time to fill, cost savings and market trends
performs standard and non-routine administrative tasks, handling the maintenance of administrative responsibilities
answering customer queries and escalating any issues
providing general customer support and update the relevant customer records

What we offer

highly professional development programs designed to grow your skills for now and the future
competitive salary, with a comprehensive benefits package
learn from your colleagues and be empowered to share and test-drive your ideas
a career at Randstad Sourceright means pushing boundaries to do things differently

Fulltime

Digital Sales Specialist - AI Business Solutions - AI Workforce - French Speaking

As a Sales Specialist - Workforce AI, you will lead the charge in driving AI tra...

Location

Ireland , Dublin

Salary:

44000.00 - 57200.00 EUR / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's or Master's Degree in Business, Technology, Marketing, Human Resources, or a related field, and/or up to 2 years experience in technology sales, consulting, customer success, or account management
Proficiency in written, reading, and conversational English & French
Business Relationship Management
Consultative Selling
Conflict Resolution
Must be willing to relocate to Ireland

Job Responsibility

Drive AI transformation deals by conducting consultative selling with business decision makers
Act as trusted advisor aligning AI solutions to customer priorities
Accelerate paid Copilot growth through immersive engagements
Partner cross-organizationally to develop end-to-end sales motions
Grow frontline worker sockets and Copilot adoption
Support Agent 365, ME5, ME7 opportunities
Engage with internal stakeholders to build pipeline
Maintain accurate account plans and MSX updates
Coordinate cross-solution opportunities
Uphold compliance

Fulltime

Cybersecurity Sales Specialist

We are seeking a results-driven Cybersecurity Sales Specialist to join our high-...

Location

Canada , Mississauga

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent
Six (6)+ years of progressive experience in IT sales, including four (4)+ years focused on networking or security solutions
Demonstrated success in achieving sales quotas in complex customer environments
Experience selling through and alongside Channel/Partner ecosystems
Must live within the GTA and have the ability to travel to customer sites
French is a plus

Job Responsibility

Create and manage your sales pipeline, identifying and developing leads resulting in New Logo’s and account expansion
Collaborate with HPE Networking (Aruba and Juniper) Account Managers and cross-functional teams to support strategic account development and solution positioning
Use domain expertise to uncover new business opportunities, grow existing accounts, and drive Cybersecurity related pursuits
Analyse competitor activity within accounts and articulate our unique value proposition to clients
Establish consultative relationships with clients—including C-level stakeholders—based on a deep understanding of their business needs and industry challenges
Support the development of quota objectives and contribute to go-to-market planning for Cybersecurity and Networking solutions
Partner with external organizations (e.g., system integrators, resellers) to extend market reach and accelerate deal velocity
Drive renewal and expansion activities for services contracts across your customer base
Coordinate supporting sales activities across internal teams and stakeholders

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Business Associate Intern (Online Business)

At Joko, we help consumers shop smarter. Our mission is to revolutionize shoppin...

Location

France , Paris

Salary:

1500.00 - 1700.00 EUR / Month

En Voiture Simone

Expiration Date

Until further notice

Requirements

Enrolled in a top engineering, business school (or equivalent)
At least 6 months of prior experience, ideally gained in a fast-paced environment, tech, or consulting
Problem solver
Pragmatic
Entrepreneurial mindset
Likes challenges
Hands-on
Fully autonomous
Able to manage complex projects from A to Z
Fluent French speaker

Job Responsibility

Support the Online B2B team to grow Joko’s e-commerce business in France and abroad with a strong focus on US expansion
Develop and manage partnerships
Grow your own portfolio of leading brands
Negotiate commercial deals and promotional campaigns
Ensure top-quality relationships with strategic partners
Drive growth through data insights and operations
Act as a trusted advisor for partners by analyzing performance
Extract actionable insights
Guide partners on how to maximize results
Contribute across commercial, analytical, and cross-functional projects

What we offer

Flexible remote
Work from anywhere for up to 3 months per year
Top-market compensation
Equity for everyone
Half-day each week dedicated to leveling up with AI
Yearly offsite in amazing locations
Budget for team-building events and monthly in-person gatherings
Contribution to ClassPass subscription
8-week leave paid 100% for the second parent

Fulltime

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Customer Support Consultant - French Market

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