Customer Support Collections Specialist Job at Barclays (Wilmington)

Collections Specialist

The Collections Specialist will be responsible for correspondence with accounts ...

Location

United States , Lincoln

Salary:

Not provided

Sandhills Global

Expiration Date

Until further notice

Requirements

Excellent oral and written communication skills
Able to work independently and communicate within a team environment
Results oriented
Flexible and open to change
Stable and progressive work history
Professional appearance and demeanor

Job Responsibility

Correspondence with accounts which have been moved to delinquent status and to apply payments accordingly
Work with customers who have filed a request for follow up on a transaction as necessary
Verifying registration information for new registered users and processing the information
Entering and maintain information on auction results for the website
Assume other details as assigned

What we offer

Recovery incentive

Fulltime

Customer Account Specialist

This role involves customer account management and collections at Hewlett Packar...

Location

Thailand , Bangkok

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience and 2-4 years related experience or Master's degree and up to two years experience
experienced in a customer support or collection position in a service or end-user support environment
ability to meet customers for collection
strong negotiation skills
a good command of English & Thai in writing and speaking
basic knowledge about finance and accounting (advantageous)

Job Responsibility

prepare monthly collection strategies and establish action plan to meet/exceed metrics
report progress during AR review meetings and effectively forecast month-end metric results
manage collection balances per customer
target open A/R > 30, 60, 90, 180 days
timely monitoring of bank guarantee renewals and collection of original bank guarantee at the bank counters as required
ensure cash allocation & suspense management are managed timely and accordingly to policies and procedures
document all collection activities in required applications
service requests of customers through different access channels (email, phone, post, customer portal)
build and maintain strong internal and external customer relationships including higher management within customers’ organization
demonstrate understanding of customer infrastructure, processes, and key customer contacts

What we offer

comprehensive suite of benefits supporting physical, financial and emotional wellbeing
specific programs catered to career progression
unconditional inclusion fostering flexibility and balance

Fulltime

Credit and Collections Specialist

Credit and collections specialists should have excellent customer service, negot...

Location

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Excellent customer service, negotiation, communication, and analytics skills
Bachelor’s or associate degree in accounting or a related area preferred

Job Responsibility

Creating and maintaining credit history files
Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports
Supporting the collection efforts/calls for accounts receivable portfolio
Documenting daily collections activity
Researching account disputes and billing discrepancies
Performing account and payment reconciliations
Responding to credit inquiries from external and internal clients
Identifying delinquent accounts requiring external collection efforts
Identifying bad debt or financial exposure

Collections Specialist

We are looking for a motivated and detail-oriented Collections Specialist to joi...

Location

United States , White Plains

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in commercial and consumer collections, including B2B environments
Strong understanding of credit approvals, collection processes, and debt settlement
Proficiency in Microsoft Excel and Outlook for tracking and reporting purposes
Ability to interpret and analyze aging reports to prioritize collection efforts
Exceptional customer service skills with a focus on building client relationships
Excellent communication and organizational skills to handle high-volume tasks efficiently
Familiarity with call center operations and handling customer inquiries
Adaptability to manage multiple responsibilities and support departmental needs

Job Responsibility

Review and approve next-day delivery orders by adhering to company policies and assigned credit terms
Conduct high-volume collection calls to secure payments and promptly resolve any client issues
Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork
Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions
Adapt to different roles within the department to provide support and coverage during staff absences
Post daily payments to the Cash Easy System as required
Process daily transactions and assist customers with inquiries and weekly account updates
Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution
Ensure superior customer service by addressing client concerns effectively and professionally
Collaborate with the credit team to approve credit lines and manage balances efficiently

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

Collections Specialist

We are in search of a Collections Specialist to join our team in TONAWANDA, New ...

Location

United States , Tonawanda

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Accounting Software Systems
Familiarity with Accurint
Experience with ADP - Financial Services
Competence in using CRM tools
Knowledge of Epic Software
Ability to handle Accounts Receivable (AR)
Skill in answering inbound calls
Experience with billing functions
Familiarity with claim administration processes
Understanding of collection processes

Job Responsibility

Monitor account balances and aging of assigned customer portfolio
Contact customers regarding delinquent invoices and record disputed charges
Research unapplied cash and open credits in accordance with our collection action policy
Identify potentially high-risk accounts and make recommendations to management on corrective action
Provide customer service by answering inquiries and providing necessary documentation and information
Adhere to all company and department policies and procedures to ensure effective internal controls over the billing-to-cash cycle
Coordinate information flow between the customer and the cash application department
Work closely with the credit department in monitoring and managing the credit risk of accounts
Handle other duties to support assigned accounts and collection of unassigned accounts
Use key systems to research and provide customers with needed documentation and information

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

IT Support Specialist

The IT Support Specialist will serve as the main point of contact within the Ser...

Location

Mexico , Guadalajara

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

English Fluency Required (High B2-C1)
4+ years Customer Service experience, inclusive of 2 years min of service desk or related experience
Experience monitoring and maintaining network and security systems or relevant knowledge
Independent self starter with demonstrated ability to take on increasing levels of responsibility
Great communicator with the ability to work alongside a team across multiple locations
Experience with Active Directory, remote desktop tools, and ticketing systems
Experience with Google Workspace Admin, Okta, hard phone/softphone applications, and other various Enterprise applications preferred
Highly self-motivated and directed
Communicate ideas and recommendations to improve technology and work inefficiencies
Detail oriented, with an emphasis on accuracy & follow-up

Job Responsibility

Work within established troubleshooting guides and knowledge base to resolve tickets within time standards and provide resolutions for support tickets
Provide Service Desk support for all Enterprise IT related applications
Investigate root causes of tickets and proactively work to resolve root issues to reduce the issues
Responsible for prioritizing the resolution of tickets in queue and project work as needed, including for other office locations
Set up and maintain the office network, computer setup, distribution and employee onboarding
Provide replacement equipment in accordance with department policy
Track, account for and maintain inventory. Collect and track equipment after terminations or after it is no longer needed by employees. Ensure that equipment inventory is secured at all times. Submit requests for equipment orders. Report any missing or stolen equipment immediately
Handle complex issues and escalations independently, pulling in the other Service Desk teams as needed
Independently (or in collaboration with building staff), support, update, maintain IT conference room spaces and A/V equipment
Attend all meetings unless you receive approval to not attend in advance

What we offer

Take advantage of our benefits including monthly grocery vouchers, vacation days, savings fund, medical insurance (including dental and vision plans) and more
Leave the suit and tie at home
our dress code is casual
Enjoy office wide engagement activities, team events, happy hours and more
Work in our new Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza, you’ll find cafes and a wide variety of local restaurants
Start your morning with free coffee
Maximize your wellness with free counseling sessions through our Employee Assistance Program
Get paid to work with your friends through our Referral Program

Fulltime

Customer Account Specialist

Customer Account Specialist role at HPE Financial Services helping organizations...

Location

India , Gurgaon

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience and 4-6 years related experience or Master's degree and 2-4 years experience
4-6 years related experience in a telephone support position in a service or end-user support environment
2 years experience in the microcomputer industry
Technical training in the company or other manufacturers' product lines
Working knowledge of the field of Customer Relations
Excellent verbal communication and customer service skills
Intermediate-level knowledge of operating systems software
Demonstrated writing/correspondence skills
Experience and demonstrated presentation skills
Knowledge of legal ramifications/conflicts in Customer Relations environment such as consumer rights and manufacturers' warranty responsibility

Job Responsibility

Manage customer lifecycle and collection process
Monitor, report, document and resolve payment deviations (payment delays)
Serve as accounts receivable point of contact for the customer
Resolve invoicing and payment queries
Ensure customer has effortless customer experience
Meet company's AR targets
Work closely with customer's accounts payable team to ensure payment
Work with internal functions to ensure all invoice payments are applied and closed
Provide proactive customer service
Support customer in understanding available channels to engage with company

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion
Comprehensive benefits suite supporting physical, financial and emotional wellbeing
Career development programs

Fulltime

Technical Specialist, Customer Deployments

As a Technical Specialist you will be an essential member of the Customer Deploy...

Location

United States , Garden Grove

Salary:

70000.00 - 110000.00 USD / Year

Harbinger Motors

Expiration Date

Until further notice

Requirements

5+ years’ work experience in a vehicle workshop and/or dealer shop
Graduation from high school or equivalent and an Automotive Technology degree from an institution, or the equivalent in experience and evidence of exceptional ability
Valid driver’s license required
Ability to travel as required
Natural ability to interface with many different people from many different technical disciplines and operate with them seamlessly
Ability to self-start, manage, and execute to completion given tasks with varying levels of advance information given in various written and verbal formats
Strong ability to think outside the box and find creative solutions to complex problems
Strong understanding of vehicle systems and their interactions
Excellent communication skills and team working tendencies
A creative curiosity, collaborative work ethic, hardworking enthusiasm

Job Responsibility

Customer fleet technical support remote
Field support - customer fleets, special events, test support
Manufacturing build support
Engineering prototype build support
Tools and shop management and organization, supplies inventory management
Data collection
Fixture projects
Equipment calibrations and records keeping
Hands on testing
Service procedure development and trials

What we offer

Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
Early-stage Stock Options
Robust Retirement Savings (401k, HSA, FSA)
Generous Paid Time Off (PTO) & Parental Leave
Annual Vacation Bonus
Wellness & Fertility Benefits
Cell Phone Stipend
Complimentary Meals & Stocked Kitchens

Fulltime

Customer Support Collections Specialist

Barclays

Location:
United States , Wilmington

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 04, 2026

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Customer Support Collections Specialist

Barclays

Location:United States , Wilmington

Category:Banking

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 04, 2026

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