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Robert Bosch Sp. z o.o. Logo Robert Bosch Sp. z o.o. · Customer Service

Customer Support Assistant

Poland, Goleniów Employment contract · Job Posted October 14, 2025
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Job Description

Satisfy customer needs while considering sia Abrasives interests and guidelines. Support our field sales staff as well as Inside Sales in achieving sales targets. Handle administrative tasks within Sales Customer Service of Germany, Austria, Switzerland (SCS-DACH).

Job Responsibility

  • Enter orders via MS Axapta, SAP P13 and the corresponding AI solutions and maintain filing records
  • Process delivery reminders, check open orders and send revised confirmations
  • Create sample orders, obtain the necessary approvals and place orders via the Sample Process in Goleniow Plant
  • Process free-of-charge orders according to instructions from Field Sales and Inside Sales
  • Prepare customer-specific price lists based on templates

Requirements

  • Commercial training or several years of experience in a commercial/administrative field in international company
  • Experience with common MS Office tools as well as MS Axapta and SAP
  • Ability to quickly adapt to and take on new administrative tasks
  • Mandatory good knowledge of English and German language
  • Strong communication skills and ability to work in a team
  • Proactivity, dynamism and independence in action
  • High solution orientation and creativity
  • Hands-on attitude

What we offer

  • Monthly bonus up to 15%
  • Benefits co-financed by the company: health insurance, Multisport card, private medical care, vouchers for Christmas, St. Nicholas Day parties and packages for employees' children, modern canteen with its own kitchen
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