Customer Support Assistant, Robert Bosch Sp. z o.o.

Robert Bosch Sp. z o.o.

Location:
Poland, Goleniów

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Satisfy customer needs while considering sia Abrasives interests and guidelines. Support our field sales staff as well as Inside Sales in achieving sales targets. Handle administrative tasks within Sales Customer Service of Germany, Austria, Switzerland (SCS-DACH).

Job Responsibility:

Enter orders via MS Axapta, SAP P13 and the corresponding AI solutions and maintain filing records
Process delivery reminders, check open orders and send revised confirmations
Create sample orders, obtain the necessary approvals and place orders via the Sample Process in Goleniow Plant
Process free-of-charge orders according to instructions from Field Sales and Inside Sales
Prepare customer-specific price lists based on templates

Requirements:

Commercial training or several years of experience in a commercial/administrative field in international company
Experience with common MS Office tools as well as MS Axapta and SAP
Ability to quickly adapt to and take on new administrative tasks
Mandatory good knowledge of English and German language
Strong communication skills and ability to work in a team
Proactivity, dynamism and independence in action
High solution orientation and creativity
Hands-on attitude

What we offer:

Monthly bonus up to 15%
Benefits co-financed by the company: health insurance, Multisport card, private medical care, vouchers for Christmas, St. Nicholas Day parties and packages for employees' children, modern canteen with its own kitchen

Additional Information:

Job Posted:
October 14, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Customer Support Assistant