Customer Support Assistant Job at Robert Half (Bridgewater)

Customer Support Assistant

As a Customer Support Assistant, you'll apply your expertise to help train next-...

Location

India , Noida

Salary:

Not provided

AquSag Technologies

Expiration Date

Until further notice

Requirements

Exceptional written and verbal communication skills, with a strong focus on clarity and empathy
Prior experience in customer support or a similar client-facing role
Ability to adapt communication style to different audiences and platforms
Strong analytical thinking and problem-solving skills
Keen attention to detail and commitment to accuracy
Ability to work independently and collaboratively in a remote setting
Proficient in documenting and reflecting on customer interactions

Job Responsibility

Provide clear, accurate, and empathetic written and verbal responses to a variety of customer support queries
Contribute to the development and refinement of AI-driven customer support tools by offering real-world insights
Assess, annotate, and review support interactions to ensure quality and consistency
Identify common customer pain points and document best practices for issue resolution
Collaborate closely with the customer's team to share feedback, suggest process improvements, and enhance training data quality
Maintain high standards of communication, staying detail-oriented and responsive in a fast-paced remote work environment
Ensure data privacy and confidentiality in all support interactions and documentation

Fulltime

Customer Support Assistant

Property Searches Scotland (PSS) is a market-leading provider of property search...

Location

United Kingdom , Glasgow

Salary:

24788.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous customer service experience, ideally in an office or administrative environment
Comfortable using Microsoft Office applications
A confident communicator with a positive, professional telephone manner
Highly organised and able to manage a varied workload in a fast-paced environment
Detail-oriented, with a high degree of accuracy when processing information and handling customer data
A team player who thrives on shared goals and supporting colleagues
Adaptable and resilient, able to handle peaks and troughs in workload
Motivated to learn new systems and develop within the role

Job Responsibility

Act as the first point of contact for client queries via phone and email
Process customer orders received through email and our online ordering portal
Monitor and manage a shared inbox, prioritising urgent and high-priority requests
Support clients who experience issues placing orders
Handle a wide range of queries, from missing information and report amendments to council or roads enquiries
Answer incoming calls, resolving issues efficiently or directing queries to the appropriate internal teams
Assist during peak periods, particularly at month-end
Contribute to shared team goals, including maintaining inbox clearance and turnaround times

What we offer

Annual bonus scheme
25 days holiday (rising with service)
Private healthcare
Pension
Life assurance
Flexible benefits scheme covering financial, wellness, legal, and medical support
Reward and recognition platform with a wide range of perks
Hybrid working
Opportunities for career progression
Supportive, knowledgeable, and award-winning team environment

Fulltime

Customer Support Assistant

Satisfy customer needs while considering sia Abrasives interests and guidelines....

Location

Poland , Goleniów

Salary:

Not provided

Robert Bosch Sp. z o.o.

Expiration Date

Until further notice

Requirements

Commercial training or several years of experience in a commercial/administrative field in international company
Experience with common MS Office tools as well as MS Axapta and SAP
Ability to quickly adapt to and take on new administrative tasks
Mandatory good knowledge of English and German language
Strong communication skills and ability to work in a team
Proactivity, dynamism and independence in action
High solution orientation and creativity
Hands-on attitude

Job Responsibility

Enter orders via MS Axapta, SAP P13 and the corresponding AI solutions and maintain filing records
Process delivery reminders, check open orders and send revised confirmations
Create sample orders, obtain the necessary approvals and place orders via the Sample Process in Goleniow Plant
Process free-of-charge orders according to instructions from Field Sales and Inside Sales
Prepare customer-specific price lists based on templates

What we offer

Monthly bonus up to 15%
Benefits co-financed by the company: health insurance, Multisport card, private medical care, vouchers for Christmas, St. Nicholas Day parties and packages for employees' children, modern canteen with its own kitchen

Fulltime

Retention Customer Support Assistant - German Speaker (M/F/X)

Are you fluent in both German and English? Do you have a passion for customer sa...

Location

Portugal , Lisboa

Salary:

Not provided

Randstad

Expiration Date

Until further notice

Requirements

Excellent communication skills in German and English
solution oriented
Experience in Sales
Experience in a call center
strong Commitment for a long term project
good PC skills.

Job Responsibility

Addressing Customer Concerns: They handle customer complaints, service issues, and billing problems.
Offering Incentives: They may offer discounts, special promotions, or upgraded services to persuade customers to stay.
Building Customer Loyalty: They aim to create positive customer experiences and strengthen customer relationships.

Fulltime

Retention Customer Support Assistant - German Speaker

This is more than just a job—it’s a chance to challenge yourself and grow profes...

Location

Portugal , Lisboa

Salary:

Not provided

Randstad

Expiration Date

June 09, 2026

Requirements

excellent communication skills in German and English
solution oriented
Experience in Sales
Experience in a call center
strong Commitment for a long term project
good PC skills.

Job Responsibility

prevent customer churn
identify the reasons why customers want to cancel and to offer solutions to keep them
handle customer complaints, service issues, and billing problems
offer discounts, special promotions, or upgraded services to persuade customers to stay
create positive customer experiences and strengthen customer relationships

Fulltime

Administrative Assistant - Customer Support

Kitchen Tune-Up is seeking an Administrative Assistant to provide customer suppo...

Location

United States , Grand Rapids

Salary:

40000.00 - 55000.00 USD / Year

Kitchen Tune-Up

Expiration Date

Until further notice

Requirements

Strong customer service skills
Can work independently
Highly organized
Follows instructions well
Personally disciplined, self-motivated, and driven
Organized in thought and action
Able to stay focused on a task through completion
Exhibit a strong work ethic
Optimistic, enthusiastic, and friendly
Curious to learn a new industry at a deep level

Job Responsibility

Handles customer communications throughout the kitchen and bath remodeling process, including inquiries, updates, and follow-ups
Assists customers in the showroom with basic needs and coordinates with the team for design consultations
Manages incoming leads by organizing and tracking them to support the sales process
Supports the team with administrative tasks, such as updating customer files, gathering before-and-after photos, and maintaining records
Performs job invoicing, statement preparation, and mailings using computer systems
Maintains mailing lists and ensures adequate levels of literature and inventory
Orders products and samples as needed
Coordinates production and installation schedules with customers and the team
Prepares basic reports on sales performance and pipeline status
Assists with event preparation, such as seminars or showroom activities, on an as-needed basis

What we offer

401(k)
401(k) matching
Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
Ongoing training and coaching provided

Fulltime

Assistant Client Support Officer, Customer Service

The Assistant Client Support Officer role at NTT DATA is an entry-level position...

Location

Malaysia , Cyberjaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Fluency in Cantonese (to support Hong Kong-based clients)
Willingness to work in a 24/7 shift structure based on a defined roster
Strong English verbal and written communication skills
Demonstrates ability and integrity to interact with a variety of stakeholders and ensure excellent client service
Good attention to detail and client-focused mindset
Ability to work independently and escalate issues appropriately
Minimum qualification: high school certificate (SPM or equivalent)
Fresh graduates are encouraged to apply
open to consider any background (advantage for IT/ Computer Science/ Engineering courses but not mandatory)

Job Responsibility

Provides technical administrative support service to the Managed Services Client Service Desk team
Provides entry level technical administrative tasks as required by the team
May be responsible for receiving, validating, and logging client requests, capturing the detail of the request
Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization
Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests
Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information
Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf

Fulltime

New

Customer Support Specialist

Join our growing team as a Customer Support Agent, where your strong customer se...

Location

Salary:

Not provided

gamdom

Expiration Date

Until further notice

Requirements

Previous customer service experience (iGaming experience is a plus)
Tech-savvy, with a passion for customer service and the ability to quickly adapt to new tools and software
Experience in cryptocurrency is an advantage
Strong written and verbal communication skills in English (fluency in Turkish, French, Spanish, or Japanese is an additional plus)
Ability to collaborate effectively with a remote team, fostering a positive and supportive work environment
Capable of working autonomously and making sound decisions to address customer needs
Flexibility: Willingness to learn and work varying shifts in a 24/7 support team

Job Responsibility

Deliver prompt and effective assistance to our customers
Resolve technical issues and guide clients through problem-solving processes
Leverage your passion for iGaming and eSports to provide informed and helpful assistance to clients
Work closely with a diverse team in a remote environment to ensure seamless communication and coordination
Demonstrate the ability to work independently and make informed decisions to address client needs and concerns

What we offer

25 days of PTO
Equipment allowance
Flexible remote work

Fulltime

Select Country

Customer Support Assistant

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Customer Support Assistant

Customer Support Assistant

Customer Support Assistant

Customer Support Assistant

Retention Customer Support Assistant - German Speaker (M/F/X)

Retention Customer Support Assistant - German Speaker

Administrative Assistant - Customer Support

Assistant Client Support Officer, Customer Service

Customer Support Specialist

Our AI answers in your language