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Customer Support Agent

atleanworld.com Logo

Atlean World

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Location:
Portugal , Lisbon

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate’s recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries! 🌍 Do you speak Catalan fluently and love helping people? Are you looking for a role where your rare skill is truly valued? This might be exactly what you’ve been waiting for. 🚀 About our client We’re hiring for one of the world’s leading payment solutions and business technology providers. Imagine a platform that lets a restaurant manage bookings, a retail store sell online, and a salon schedule appointments all in one place. That’s what our client offers: a complete business operating system powering thousands of companies worldwide.

Job Responsibility:

  • Supporting B2B clients in Catalan and English via phone, email, and chat
  • Troubleshooting issues and guiding clients with tailored solutions
  • Verifying account information and following compliance guidelines
  • Delivering every interaction with empathy, professionalism, and excellence

Requirements:

  • Fluency in Catalan and English (written and spoken)
  • Strong communication skills and a genuine desire to help customers
  • Organized, detail-oriented, and eager to learn
  • Customer support experience is a plus, but not required

Nice to have:

Customer support experience

What we offer:
  • Modern office environment with all the tools you need to succeed
  • Comprehensive training and ongoing support to help you grow from day one
  • Work in a multicultural team, with colleagues from across the globe
  • The unique chance to use your Catalan skills daily, making you a rare and valued asset
  • Team activities and a supportive culture that make coming to the office enjoyable
  • Relocation package included
  • Your flight is on us – we’ll get you safely to Portugal
  • Warm welcome at the airport and help to settle in
  • Comfortable accommodation in shared apartments
  • Free Portuguese lessons to get you speaking like a local
  • Plenty of activities to enjoy: football matches, surf lessons, beach barbecues and cultural events

Additional Information:

Job Posted:
January 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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