This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Providing exceptional customer service and collecting required information from inbound customer calls
resolving and taking ownership of each client's questions or concerns
promoting a customer-oriented image for the company by listening to customers, asking questions and providing alternatives aiming to facilitate their needs
performing miscellaneous job-related inquiries regarding products and orders
ensuring continued customer loyalty by providing timely and accurate information
maintaining open communication channels with other departments
Requirements:
Previous relevant working experience required
proficient english speaker
literacy in computer skills
knowledge of call center operation systems
experienced customer oriented professional with the ability to utilize conflict resolution skills