This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Do you like technology and are interested in working in this area?Do you have experience in customer support?Are you fluent in German with good knowledge English, curious by nature, eager to learn but also willing to share your knowledge?If you've always dreamed of joining a rapidly growing project, this offer is for you!Don't miss this opportunity, we look forward to meeting you!
Job Responsibility
Handle inbound customer contacts with the objective of identifying needs, recommending the most suitable solutions, and maximising conversion, average order value and accessory or service attach while delivering a premium customer experience
Have customer satisfaction as the main objective
Inform customers about the company's products and services, as well as their advantages
Requirements
Be fluent in German (native level, or near-native C2)
Good command of English (minimum B2 level)
Previous experience in sales, ideally in a contact center environment
Experience in consumer electronics, technology retail is highly valued
Proven ability to identify customer needs, recommend complete solutions, handle objections and close sales confidently
Strong orientation towards KPIs such as client satisfaction, close rate, attach rate and quality
Excellent verbal communication, active listening and structured call control
Ability to navigate multiple systems, document accurately and work effectively in a fast-paced environment