Customer Support Agent - Polish Job at Randstad (Lisbon)

New

Customer Support Agent - Polish (M/F/X)

Want to join the support team for one of the world's largest social media platfo...

Location

Portugal , Lisbon, Porto

Salary:

Not provided

Randstad

Expiration Date

July 23, 2026

Requirements

Polish (C2) and English (B2) proficiency
Solid understanding of e-commerce
Ability to make logical decisions
Strong communication and empathy skills to handle different types of users
Availability to work rotating shifts

Job Responsibility

Handle both inbound and outbound calls
Investigate and resolve issues that are reported by buyers/sellers/customers/creators such as checking order and logistics status
Review the reported issues within agreed turnaround times and standards of quality
Escalate issues to the company in accordance with its procedures

New

Senior Engineering Manager, AI Product (Thunderbolt)

Thunderbolt is an open-source, cross-platform AI product initiative from the tea...

Location

Canada; United States

Salary:

190000.00 - 240000.00 USD; CAD / Year

Mozilla

Expiration Date

Until further notice

Requirements

15+ years of professional software development experience, including significant experience in senior engineering leadership or complex product delivery roles
5+ years of experience managing technical teams, including senior engineers or senior individual contributors
A track record of leading a team that shipped polished, top-tier products held to a genuine standard of craft
Strong ability to translate ambiguous product and technical direction into clear plans, ownership models, and delivery momentum
Technical fluency with AI-enabled products, including the ability to evaluate tradeoffs across areas such as LLM applications, RAG workflows, agents, enterprise search, automation, on-device AI, or AI evaluation
Demonstrated experience delivering complex applications across multiple platforms, such as desktop, web, and mobile, using technologies such as Tauri, Electron, React Native, or comparable frameworks
Experience with enterprise software, regulated environments, or similarly complex technical products, including security, privacy, compliance readiness, administration, integrations, and customer-controlled deployment models
Practical experience with local-first, offline-capable, self-hosted, hybrid, on-premise, air-gapped, or other customer-controlled product architectures, including tradeoffs related to data storage, sync, privacy, reliability, and user experience
Experience improving engineering practices related to technical planning, code review, release readiness, testing, documentation, CI/CD, maintainability, or technical debt management
Excellent communication skills around technical prioritization, release risk, ownership, quality expectations, and tradeoffs

Job Responsibility

Lead engineering execution by clarifying priorities, ownership, timelines, risks, dependencies, and quality expectations
Manage engineers and contractors, including coaching, feedback, prioritization, performance support, and team development
Stay close to the codebase by contributing code, reviewing technical work, evaluating tradeoffs, and helping the team maintain momentum and quality
Partner with technical and product leadership to turn product direction, AI strategy, user experience goals, and technical priorities into coordinated engineering plans
Establish planning, review, release, and follow-through practices that improve predictability and reduce bottlenecks
Maintain high standards for code quality, testing, documentation, reliability, security awareness, maintainability, and release readiness
Build strong product and architectural context across AI-enabled workflows, integrations, local-first or customer-controlled architectures, and release requirements
Partner across product, design, enterprise-facing teams, and technical leadership to balance speed, user experience, privacy, quality, enterprise readiness, and long-term sustainability
Lead hiring, onboarding, and resource planning as the Thunderbolt engineering team grows
Help Thunderbolt scale from an incubation-stage product into a reliable, enterprise-ready open-source AI product

What we offer

Fully remote work & schedule flexibility
Company-provided laptop
Annual bonus program
Monthly remote work stipend
Annual professional development stipend
Access to Coursera learning platform
Industry conferences
Company all-hands and team gatherings
24 days PTO per year (prorated)
Your birthday

Fulltime

New

Digital Sales Specialist - AI Business Solutions - AI workforce - Polish speaking

Come build community, explore your passions and do your best work at Microsoft. ...

Location

Ireland , Dublin

Salary:

44000.00 - 57200.00 EUR / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's or Master's Degree in Business, Technology, Marketing, Human Resources, or a related field, and/or up to 2 years experience in technology sales, consulting, customer success, or account management
Proficiency in written, reading, and conversational English & Polish
Business Relationship Management
Consultative Selling
Conflict Resolution

Job Responsibility

Drive AI transformation deals by conducting consultative selling conversations with business decision makers (BDMs), showcasing the value of Copilot, Copilot Studio, Viva, and Agents at Work
Act as a trusted advisor by aligning AI solutions to customer priorities, building compelling ROI-based business cases, and qualifying deals effectively
Accelerate paid Copilot growth through immersive engagements, extensibility strategies, and security-focused narratives
Partner with others cross-organizationally and support the development of end-to-end sales motions for Copilot Studio and Cloud PC/Virtualization (Windows 365 and AVD), including Intune Suite attach opportunities
Grow frontline worker (FLW) sockets and Copilot adoption, driving upsell and customer prioritization in collaboration with Digital Sales and Engineering teams
Support Agent 365、ME5、ME7 opportunities through partner-led motions and orchestrate deal closure with Commercial Executives
Engage with internal stakeholders to help build new pipeline and secure customer intent to buy by leveraging digital signals, partner workshops, and marketing events
Maintain accurate account plans and MSX updates, ensuring alignment with strategic priorities and consumption milestones
Coordinate cross-solution opportunities across Security, Business Applications, Surface, and Azure, partnering with ATU, CSU, FastTrack, and other stakeholders
Uphold compliance by modeling ethical behavior, completing required trainings, and proactively identifying and escalating risks

What we offer

Benefits and other compensation (details at provided link)

Fulltime

VIP Corporate Travel Consultant

FCM takes a holistic approach to corporate travel, specializing in managing nati...

Location

United States

Salary:

65000.00 - 81000.00 USD / Year ▼

Flight Centre Brand

Expiration Date

Until further notice

Requirements

3+ years of recent experience as a VIP or Executive Travel Agent
5+ years of high-end customer service experience within the travel industry
In-depth familiarity with current Sabre GDS (Global Distribution System) for fare calculations, itinerary management, and ticket issuance
Previous exposure to quality control processes to ensure the accuracy and compliance of travel bookings
Proficiency in ticketing procedures and scripting, along with the ability to handle complex itinerary changes and exchanges for both international and domestic travel
Proven ability to navigate and manipulate complex itineraries, international fares, and Passenger Name Records (PNRs) to meet client requirements
A polished and professional demeanor when interacting with clients and colleagues
Proficiency in handling multiple urgent tasks simultaneously while maintaining efficiency and quality in each interaction
The capacity to make quick and effective decisions to resolve travel-related issues promptly
Excellent communication skills to keep clients informed and reassured throughout the travel process

Job Responsibility

Deliver exceptional, personalized service to C-Suite travelers and their administrative staff
Establish strong rapport and ensure all interactions are handled with professionalism
Provide consultative support throughout the booking process
Create unique travel itineraries that meet the specific needs and expectations of high-level executives
Coordinate air, hotel, car, and ground transportation bookings for domestic and international travel
Build rapport and develop a relationship with business travelers
Ensure accurate and timely completion of reservations while meeting travelers' needs
Execute all responsibilities within company guidelines for customer service, documentation of PNRS and profiles, ticketing, invoicing, and maintaining accuracy
Stay fully informed about airline rules, regulations, tariffs, and fare requirements
Apply knowledge accurately to all travel arrangements

What we offer

Paid Time Off (up to 15 vacation days, 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, 8 recognized holidays)
Travel perks/discounts
Health & Wellness Programs
Employee Financial Wellness Services
National/International Award Nights and Conferences
Health benefits (medical, dental, vision, gender affirming care, fertility care)
Insurance (hospital indemnity, AD&D, critical illness, long-term and short-term disability)
Flexible Spending Accounts
Employee Assistance Program
401k program with partial match

Fulltime

Reservations Agent, Pre-Opening - The St. Regis London

Coming soon to the heart of Mayfair, The St. Regis London marks the brand's pres...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Previous experience in reservations, Front Office or guest services, ideally within a luxury hotel environment
Strong understanding of reservation processes, systems and revenue optimisation
Excellent communication and telephone skills, with a polished and professional approach
Strong attention to detail and accuracy in handling bookings and guest information
Ability to work efficiently in a fast‑paced, high‑standards environment
Strong organisational skills, with the ability to manage multiple tasks simultaneously
A proactive and service‑driven mindset, anticipating guest needs and preferences
Confidence in using computer systems and reservation platforms
Impeccable personal presentation aligned with luxury brand standards
A collaborative approach, working closely with multiple departments to ensure guest satisfaction

Job Responsibility

Process all reservation requests, changes and cancellations accurately and efficiently
Identify guest needs and recommend appropriate room types, rates and packages
Verify room availability and confirm bookings in line with hotel policies
Explain booking conditions, including guarantees, special rates and cancellation policies clearly
Record and accommodate guest preferences and special requests wherever possible
Provide detailed information about hotel facilities, services and room features
Maximise revenue through effective selling techniques and upselling opportunities
Maintain accurate records within the reservation system, ensuring all data is up to date
Apply correct codes and rates for special reservations, including corporate, travel agent and promotional bookings
Handle guest enquiries and concerns professionally, following escalation procedures when required

What we offer

Competitive salary
Enhanced pension
Life assurance
Company sick pay
Additional holiday allowance
Access to BenefitHub's exclusive retail, wellness and travel privileges
Friends & Family preferred rates at Marriott hotels worldwide
Clear pathway for internal promotions and transfers
Cross-department training
Expert-led development programmes

Fulltime

Front Desk Agent

Are you excited to work and create epic moments for guests at our multi-award-wi...

Location

Australia , Melbourne

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Previous experience in hotel front office is highly desirable
Demonstrated experience with OPERA hotel PMS is advantageous
A proactive and upbeat demeanor that inspires excellence
A genuine passion for creating standout guest experiences and consistently going above and beyond
Keen to take on new challenges and grow within your career
A balance of professional polish with creative flair, staying true to W's playful, boundary-pushing brand

Job Responsibility

Welcome guests with genuine warmth, energy and a smile, using their names where possible - you're their first impression of W
Process guest check-ins/outs using OPERA, verifying identity, securing payment, and assigning rooms
Respond to questions, concerns, and requests using W service standards
Engage guests in meaningful conversation about their stay, the hotel, and local area like a true local
Log and follow up on guest requests, calls, and service issues & liaise with relevant teams to resolve guest concerns
Review billing discrepancies, post charges, and ensure accurate final accounts with next-level precision
Support Marriott Bonvoy enrollments and make guests feel like part of the Marriott International family
Bring our Whatever/Whenever brand culture to life with every guest interaction

What we offer

Competitive Pay & Annual Reviews: reviewed every July
Mentor & Buddy Program: we set you up for success with our onboarding program, monthly check-in and development planning
Career Growth: global and interstate opportunities with Marriott International
Prime CBD Location: steps from public transport and parking
Birthday Perks: enjoy your special day with a paid day off
Exclusive Discounts: 35% off food & beverages at W Melbourne + global Marriott room discounts + 600+ local retailers discounts
Community Engagement: join W Melbourne's Take Care initiatives and make a difference
Award-Winning Workplace: third-consecutive-year Great Place to Work certified, with celebrated hatted restaurants, bars, and event spaces
Referral Bonus: bring your friends and work alongside your tribe

Parttime

Reservations Agent

The Reservations Agent is a key first point of contact for guests, responsible f...

Location

United States of America , Naples

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous hospitality, reservations, or customer service experience preferred
Strong communication skills and a polished, pleasant telephone manner
Computer proficiency
Opera, ACD, or similar systems a plus
Excellent spoken English
additional languages beneficial
Ability to multitask and remain calm in a fast-paced environment
Flexibility to work days, evenings, weekends, and holidays

Job Responsibility

Handle incoming calls, emails, and online requests for reservations
Follow all Reservations and Communications (ResComm) procedures and service standards
Accurately enter, update, and confirm reservations, including special requests and billing details
Support room and rate availability guidelines to help maximize occupancy
Assist with OTA and group reservation updates as needed
Provide special handling for VIPs, corporate clients, and returning guests
Communicate guest needs to relevant departments for a seamless stay
Manage wake-up call requests and maintain accurate logs
Stay updated on room types, hotel services, and system changes through ongoing training
Address guest concerns professionally and escalate when appropriate

What we offer

Lucrative salary
Market-leading benefits package that includes Medical, Dental, Vision, and 401K with employer matching all starting at 30 days
Time off plans starting on the day of hire
Opportunity to be a part of a cohesive team in an inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives and focused company
Embracement and promotion of diversity in our workplace
Complimentary employee meals and beverages
Tuition reimbursement

Fulltime

Reservations Agent

The Reservations Agent is a key first point of contact for guests, responsible f...

Location

United States , Naples

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous hospitality, reservations, or customer service experience preferred
Strong communication skills and a polished, pleasant telephone manner
Computer proficiency
Opera, ACD, or similar systems a plus
Excellent spoken English
Ability to multitask and remain calm in a fast-paced environment
Flexibility to work days, evenings, weekends, and holidays

Job Responsibility

Handle incoming calls, emails, and online requests for reservations
Follow all Reservations and Communications (ResComm) procedures and service standards
Accurately enter, update, and confirm reservations, including special requests and billing details
Support room and rate availability guidelines to help maximize occupancy
Assist with OTA and group reservation updates as needed
Provide special handling for VIPs, corporate clients, and returning guests
Communicate guest needs to relevant departments for a seamless stay
Manage wake-up call requests and maintain accurate logs
Stay updated on room types, hotel services, and system changes through ongoing training
Address guest concerns professionally and escalate when appropriate

What we offer

Lucrative salary
Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days
Time off plans starting on the day of hire
An opportunity to be a part of a cohesive team in an inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives and focused company
Embracement and promotion of diversity in our workplace
Complimentary employee meals and beverages
Tuition reimbursement

Fulltime

Select Country

Customer Support Agent - Polish

Job Description

Job Responsibility

Requirements

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