Customer Support Agent - Italian Speaker Job at Randstad (Porto)

Customer Support Agent - Sales Italian Speaker

Location

Portugal , Lisboa

Salary:

Not provided

Randstad

Expiration Date

June 16, 2026

Requirements

Be fluent in Italian (native level, or near-native C2)
Good command of English (minimum B2 level)
Previous experience in sales, ideally in a contact center environment
Experience in consumer electronics, technology retail is highly valued
Proven ability to identify customer needs, recommend complete solutions, handle objections and close sales confidently
Strong orientation towards KPIs such as client satisfaction, close rate, attach rate and quality
Excellent verbal communication, active listening and structured call control
Ability to navigate multiple systems, document accurately and work effectively in a fast-paced environment

Job Responsibility

Handle inbound customer contacts with the objective of identifying needs, recommending the most suitable solutions, and maximising conversion, average order value and accessory or service attach while delivering a premium customer experience
Have customer satisfaction as the main objective
Inform customers about the company's products and services, as well as their advantages

!

Customer Support Agent - Sales Italian Speaker

Location

Portugal , Lisboa

Salary:

Not provided

Randstad

Expiration Date

June 18, 2026

Requirements

Be fluent in Italian (native level, or near-native C2)
Good command of English (minimum B2 level)
Previous experience in sales, ideally in a contact center environment
Experience in consumer electronics, technology retail is highly valued
Proven ability to identify customer needs, recommend complete solutions, handle objections and close sales confidently
Strong orientation towards KPIs such as client satisfaction, close rate, attach rate and quality
Excellent verbal communication, active listening and structured call control
Ability to navigate multiple systems, document accurately and work effectively in a fast-paced environment

Job Responsibility

Handle inbound customer contacts with the objective of identifying needs, recommending the most suitable solutions, and maximising conversion, average order value and accessory or service attach while delivering a premium customer experience
Have customer satisfaction as the main objective
Inform customers about the company's products and services, as well as their advantages

Customer Support Agent - Sales Italian Speaker

Do you like technology and are interested in working in this area? Do you have e...

Location

Portugal , Lisboa

Salary:

Not provided

Randstad

Expiration Date

June 18, 2026

Requirements

Be fluent in Italian (native level, or near-native C2)
Good command of English (minimum B2 level)
Previous experience in sales, ideally in a contact center environment
Experience in consumer electronics, technology retail is highly valued
Proven ability to identify customer needs, recommend complete solutions, handle objections and close sales confidently
Strong orientation towards KPIs such as client satisfaction, close rate, attach rate and quality
Excellent verbal communication, active listening and structured call control
Ability to navigate multiple systems, document accurately and work effectively in a fast-paced environment

Job Responsibility

Handle inbound customer contacts with the objective of identifying needs, recommending the most suitable solutions, and maximising conversion, average order value and accessory or service attach while delivering a premium customer experience
Have customer satisfaction as the main objective
Inform customers about the company's products and services, as well as their advantages

Buyer Support Agent - Italian Speaker

Are you ready to dive into the fascinating world of automotive commerce? We're l...

Location

Portugal , Lisbon

Salary:

Not provided

Randstad

Expiration Date

Until further notice

Requirements

Fluent in Italian (written and spoken)
Excellent organizational and time management skills
Clear and effective communication skills
Attention to detail and accuracy in managing contracts and documentation
Knowledge of logistics and transport processes (preferred)
Previous experience in administrative support or business management roles (preferred)
Good English communication skills

Job Responsibility

Provide comprehensive support to the Business Partner in the vehicle purchase and sales process, utilizing your Italian language skills
Manage issues related to purchase and sales contracts, ensuring their accuracy and compliance
Coordinate vehicle transport logistics between various depots, both in Portugal and abroad
Ensure effective communication between all parties involved, facilitating smooth and efficient transactions, utilizing both Italian and English
Work within an area requiring strong business management support

Fulltime

Content Support Agent Italian Speaker

Ready to shape the experience of millions? Join our dynamic support team for one...

Location

Portugal , Lisbon

Salary:

Not provided

Randstad

Expiration Date

June 17, 2026

Requirements

Languages: Native or fluent Italian (C1 minimum) and professional fluency in English (B2 minimum)
Technical Expertise (Mandatory): Hands-on experience with Google Analytics, HTML/Web Development, Pixel Data, and APIs
Campaign Management (Mandatory): Proven experience in Paid Campaign Management
Education: Degree in Marketing, Communication, or a related field
Experience: * Background in Digital Marketing
Experience in a Contact Center or Service program for an Advertising Technology company
Strong customer service orientation with a problem-solving attitude
Deep familiarity with social media platforms and a solid understanding of digital advertising
Ability to work autonomously as well as collaborate effectively within a team

Job Responsibility

End-to-End Resolution: Handle and resolve technical product troubleshooting and customer support for advertising products via email and chat channels
Collaborative Problem Solving: Partner with internal Product Operations & Engineering groups to solve complex technical, product, or generic advertiser queries
Continuous Improvement: Take an active role from day one in identifying initiatives to enhance service quality and improve the overall user experience
Customer Satisfaction (CSAT): Drive overall CSAT metrics, ensuring high-quality service throughout the customer journey and providing regular updates
Efficiency & SLA Adherence: Meet and exceed service level agreements (SLAs) across channels, achieving best-in-class productivity and optimal resolution times
Advertiser Education: Partner with internal technical specialists to educate advertisers on product features and how to avoid common issues

Fulltime

!

Customer Care Agent – Payments & Fintech, Italian speaker

Are you an Italian-speaking Customer Care professional with a passion for helpin...

Location

Bulgaria , Sofia; Varna

Salary:

Not provided

myPOS

Expiration Date

Until further notice

Requirements

Fluency in Italian and good command of English, both written and spoken
Strong communication skills and a genuine desire to help people
Customer-focused attitude with the ability to remain calm and professional
Good attention to detail and confidence working with systems and tools
Curiosity and willingness to learn about fintech products (previous experience is a plus, but not required)

Job Responsibility

Be the friendly and professional voice of myPOS for Italian-speaking customers via chat, email, and phone
Support customers with questions about payments, accounts, and our products
Guide users through our solutions, helping them get the most value from the platform
Work closely with internal teams such as Payments, Risk, and KYC to resolve cases efficiently
Turn every interaction into a positive experience that builds trust and loyalty
Share customer feedback and insights to help us improve and innovate

What we offer

Annual salary reviews and performance bonuses based on your results and impact
Access to myPOS Academy and LinkedIn Learning
Annual personal development budget
Refer-a-friend bonus
Team events, social activities, and international networking
25 days paid annual leave, plus 1 extra day each year (up to 30)
Premium health insurance, including dental and optical cover
200 BGN monthly meal vouchers
Fully covered Multisport card
Free coffee, snacks, and drinks at the office

New

Sales Associate

As a Sales Associate you will have the opportunity to deliver exceptional experi...

Location

Singapore , Singapore

Salary:

11.44 - 13.17 USD / Hour

Crocs

Expiration Date

Until further notice

Requirements

Must be 16 years or older
Possess at least O Level or above
Minimum 1 to 2 years of working experience, preferably in retail
Fluent in English, proficiency of other language(s) will be an advantage
Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays
Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system
Desire to succeed in a high growth, fast-paced retail environment

Job Responsibility

Deliver outstanding service to our consumers using our C.H.A.R.M. service model
Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management
Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

New

Store Sales Associate

As a Sales Associate at HEYDUDE, you’re at the heart of crafting unforgettable e...

Location

United States , Jenks

Salary:

14.00 - 16.50 USD / Hour

Crocs

Expiration Date

Until further notice

Requirements

Must be 16 years or older
Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of this position
A team first approach and a desire to succeed in a fast-paced retail environment
Ability to move merchandise with appropriate equipment to and from backroom and sales floor
Ability to place and arrange items on all shelves and racks
Ability to climb and descend ladders while carrying merchandise
Ability to lift 30 pounds or more with assistance
Ability to be on your feet for a minimum of 8 hours per shift and to continuously move around all areas of the store
Ability to stand, walk, kneel, or balance for a duration of time
Ability to read and comprehend instructions, reports, and information on computer/register screens as well as input information into computer

Job Responsibility

Deliver outstanding consumer experiences by applying our V.I.B.E.S service model
Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc
Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
Work closely with Store Management to achieve and exceed personal performance objectives through effective selling strategies
Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with HEYDUDE
Adhere to all HEYDUDE policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

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Customer Support Agent - Italian Speaker

Job Description

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