Customer Support Agent - German speaking Job at Formlabs GmbH (Budapest)

German Speaking Customer Service Advisor

We are seeking a motivated and personable German-speaking Customer Service Advis...

Location

United Kingdom , Liverpool

Salary:

25837.50 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Fluent in German and English (spoken and written)
Excellent communication and interpersonal skills
Strong problem-solving abilities with a customer-first mindset
Ability to work across multiple channels and adapt to changing priorities
Positive, proactive, and professional attitude
Previous customer service experience is desirable

Job Responsibility

Handle customer interactions promptly, professionally, and in a friendly manner
Support customers across multiple channels as a blended agent
Deliver a high-touch, personalised customer experience
Answer queries, resolve issues, and recommend services tailored to customer needs
Promote memberships to non-members and advise on available services
Accurately capture and maintain customer data
Identify, highlight, and escalate service-related issues or trends when required
Meet and maintain individual and team performance targets

What we offer

Transport and accommodation costs fully covered if not local during initial training

Fulltime

German customer service agent

This is a full-time job opportunity where we are accepting applications from can...

Location

Greece , Chania

Salary:

Not provided

Randstad

Expiration Date

December 30, 2026

Requirements

An excellent level of the German language
A good level of the English language
PC literacy
High adaptability in dynamic working environments & rotating shifts
Strong communication skills, both written and verbal
Client centric mindset

Job Responsibility

Act as the first point of contact for all German speaking clients
Respond and record customer inquiries raised through inbound calls
Maintain solid customer relationships with German customers abroad by handling questions with speed and professionalism
Troubleshoot and resolve common technical problems
Delight customers with your knowledge and expertise in order to exceed their expectations

Fulltime

Customer Care Agent – Payments & Fintech, German speaker

Are you a German-speaking Customer Care professional with a passion for helping ...

Location

Bulgaria , Sofia; Varna

Salary:

Not provided

myPOS

Expiration Date

Until further notice

Requirements

Fluency in German and good command of English, both written and spoken
Strong communication skills and a genuine desire to help people
Customer-focused attitude with the ability to remain calm and professional
Good attention to detail and confidence working with systems and tools
Curiosity and willingness to learn about fintech products (previous experience is a plus, but not required)

Job Responsibility

Be the friendly and professional voice of myPOS for German-speaking customers via chat, email, and phone
Support customers with questions about payments, accounts, and our products
Guide users through our solutions, helping them get the most value from the platform
Work closely with internal teams such as Payments, Risk, and KYC to resolve cases efficiently
Turn every interaction into a positive experience that builds trust and loyalty
Share customer feedback and insights to help us improve and innovate

What we offer

Annual salary reviews and performance bonuses based on your results and impact
Access to myPOS Academy and LinkedIn Learning
Annual personal development budget
Refer-a-friend bonus
Team events, social activities, and international networking
25 days paid annual leave, plus 1 extra day each year (up to 30)
Premium health insurance, including dental and optical cover
200 BGN monthly meal vouchers
Fully covered Multisport card
Free coffee, snacks, and drinks at the office

Fulltime

Technical Customer Service Agent

At Formlabs, we’re building the tools that make it possible for anyone to bring ...

Location

Hungary , Budapest

Salary:

Not provided

Formlabs GmbH

Expiration Date

Until further notice

Requirements

Business-fluent in written and spoken German and English
Can quickly resolve technical issues
Enjoy connecting with people and are a great listener
Comfortable and conscientious when speaking on the phone
Have exceptional writing skills and make use of proper spelling and grammar

Job Responsibility

Support our direct customers, distributors and resellers in the EMEA region with technical and business inquiries, by phone, email or chat
Become an educator: train direct customers, resellers using your technical expertise of Formlabs printers
Help resellers deliver outstanding service to their customers
Collaborate on solving technical issues with our global engineering team

What we offer

Catered lunch at the office 3 days per week
Private health insurance with Medicare (Blue package + hospital coverage)
A monthly or quarterly public transportation pass for Budapest
Shares in the company
Free beverages and snacks at the office
All You Can Move sports pass with 9500 HUF monthly allowance
Free 3D prints
An inclusive, dog-friendly office with diverse and inspiring colleagues
Development opportunities both in-house and off-site
Fun team events

Associate Customer Care Agent

We’re looking for an Associate Customer Care Agent to join us at our Chemnitz HQ...

Location

Germany , Chemnitz

Salary:

Not provided

Staffbase

Expiration Date

Until further notice

Requirements

Some experience in customer support or a customer-facing role
Clear and confident communication skills
A basic understanding of HTML/CSS and APIs
Fluent German (speaking and writing, C1+) and English (B2)
A collaborative team player with empathy, positivity, and a good sense of humour
Interest in technology and modern tools, especially topics like AI, automation, and prompting

Job Responsibility

Be the first point of contact for our customers
supporting them via phone, email, and (soon) live chat
Help customers feel confident and successful by answering questions around products, after-sales topics, and technical issues
Take ownership of customer requests from start to finish
Dig into reported issues, spot potential bugs, and collaborate with Development and Customer Success to get things resolved
Think one step ahead by proactively reaching out to customers when you notice something that could impact them
Learn our product inside out and continuously grow your skills while contributing ideas to improve how we support our customers

What we offer

Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan)
Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560
Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
Support - we’re offering a company pension scheme
Volunteers Day - you’ll get one day off per year for supporting a social project

Fulltime

Associate Customer Care Agent

We’re looking for an Associate Customer Care Agent to join us at our Chemnitz HQ...

Location

Germany , Chemnitz

Salary:

Not provided

Staffbase

Expiration Date

Until further notice

Requirements

Some experience in customer support or a customer-facing role
Clear and confident communication skills
A basic understanding of HTML/CSS and APIs
Fluent German (speaking and writing, C1+)
Fluent English (B2)
A collaborative team player with empathy, positivity, and a good sense of humour
Interest in technology and modern tools, especially topics like AI, automation, and prompting

Job Responsibility

Be the first point of contact for our customers
supporting them via phone, email, and (soon) live chat
Help customers feel confident and successful by answering questions around products, after-sales topics, and technical issues
Take ownership of customer requests from start to finish
Dig into reported issues, spot potential bugs, and collaborate with Development and Customer Success to get things resolved
Think one step ahead by proactively reaching out to customers when you notice something that could impact them
Learn our product inside out and continuously grow your skills while contributing ideas to improve how we support our customers

What we offer

Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan)
Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560
Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
Wellbeing - Monthly Wellbeing Allowance €35, from fitness to mental health, hobbies to relaxation
Support - we’re offering a company pension scheme
Volunteers Day - you’ll get one day off per year for supporting a social project

Fulltime

P2P Master Data Agent

Join our TUI Global Business Services (TGBS) Team as part of our Global Finance ...

Location

Tunisia , Sousse

Salary:

Not provided

TUI

Expiration Date

Until further notice

Requirements

Business University degree is advantageous
Excellent level of English and German is mandatory
Previous experience in AP department, administration, supplier or customer management
Ability to use MS Office tools such as Word, Outlook and Excel
ERP (enterprise resource planning) experience in SAP and Asterix/Atlas would be advantageous
Communication and influencing skills
Someone with proven numeric skills and accounting acumen
Someone with a methodical, organized approach towards the execution of the assigned tasks

Job Responsibility

Dealing with vendor master data set-ups and changes
Checking the details given in vendor master data requests against the source documents
Getting in touch with suppliers (‘Ringback procedure’) to verify vendor master data, in particular for English-speaking suppliers
Doing checks to ensure that data such as VAT IDs or company registration numbers are correct
Reviewing returned payments from vendors
Monitoring a number of Vendor Master email accounts and dealing with queries
Actively participating in team meetings to share information and look at priorities
Undertake other ad hoc activities as deemed necessary
Assisting with the Supplier accounts management, providing stakeholders the right support to the Accounts Payable cycle with accounting activities in accordance with the company policies
Maintain strong relationships with stakeholders and suppliers, communicate effectively, and propose improvements of any identified issues on supplier accounts will be further tasks of your role

What we offer

Attractive remuneration
Discretionary bonus schemes
Generous travel benefits
Extensive health & well-being support
Flexible working
Access the TUI Learning Hub
Opportunities to work on global projects and teams
Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation

Fulltime

New

IT Training Lead

The IT Training Lead will drive technology learning and user adoption across the...

Location

United States , Delray Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in IT training, instructional design, technical enablement, or learning and development
Strong knowledge of Microsoft 365
Excellent communication, facilitation, and content development skills
Ability to translate technical concepts into practical, user-friendly training.

Job Responsibility

Design, develop, and deliver IT training programs in instructor-led, virtual, and self-paced formats
Take lead in the Microsoft Copilot and AI training strategy, including onboarding, advanced use cases, responsible AI usage, and ongoing enablement
Partner with IT leadership to support new technology rollouts, system upgrades, and digital transformation initiatives
Create and maintain training content, including videos, guides, tutorials, and job aids
Identify skill gaps and develop targeted learning solutions to improve adoption and productivity
Gather feedback and measure training effectiveness to continuously improve programs.

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Customer Support Agent - German speaking

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Job Responsibility

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