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Randstad Logo Randstad · Customer Service

Customer Support Agent - French Speaker

Portugal, Braga · Job Posted June 10, 2026

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Job Description

Do you speak fluent French? Are you passionate about helping people? Join our customer support team at one of the world’s leading global retailers, and make a difference every day by delivering exceptional service to our customers

Job Responsibility

  • guiding clients through their various queries, providing them with clear and relevant answers, while adopting a warm and professional approach
  • Assist clients via inbound calls and/or outbound calls by answering inquiries regarding their saving-goals objectives
  • Present and promote new alternatives contracts by using upselling skills that suits the best interests of the client

Requirements

  • fluency in French, spoken and written
  • Intermediate level of English
  • preferably previous working experience in a call center
  • high school diploma or a higher education degree
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