Customer Support Advisor, Randstad

Randstad

Location:
Belgium, Oostakker

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Our multilingual advisors leverage their language expertise to assist customers facing international breakdowns. No matter their location in Europe, we take complete responsibility for the situation, providing our customers with peace of mind. Effective communication is crucial. We maintain regular contact with the dealer handling the repair and keep the customer informed of the progress. A creative and proactive approach to problem-solving ensures our customers receive exceptional support; when challenges arise, we think innovatively. Teamwork and collaboration are the pillars of our organization.

Job Responsibility:

Multilingual support: Our advisors assist customers with international breakdowns across Europe
Full ownership: We manage the entire breakdown process, ensuring customer peace of mind
Proactive communication: We maintain regular dialogue with repair dealers and keep customers updated
Creative problem-solving: We use an innovative and proactive approach to overcome challenges

Requirements:

English
Spanish
Portuguese
Customer Champion: You prioritize exceptional service, always striving for the best outcome for our customers
Adaptable Communicator: You confidently adjust your communication style to ensure every customer feels heard and supported
Proactive Problem-Solver: You go above and beyond, using a creative and forward-thinking approach to tackle challenges
Team Player: You thrive in a collaborative environment, supporting and empowering your colleagues
Bachelors or equivalent

Additional Information:

Job Posted:
June 03, 2025

Expiration:
August 18, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Customer Support Advisor

Randstad

Location:Belgium, Oostakker

Category:Customer Service

Contract Type:Not provided