CrawlJobs Logo

Customer Support Advisor - German Speaker

Portugal, Lisboa · Job Posted July 04, 2026
Apply Position
Job Link Share

Job Description

Are you fluent in both German and English? Are you looking for an opportunity for professional growth? If so, we have the perfect opportunity for you! We are currently recruiting for one of Switzerland's largest telecommunications companies. Are you up for the challenge? Apply now and bring your talent!

Job Responsibility

  • Ensure high solution rate and customer satisfaction at each contact through excellent know-how
  • Responsibility for dealing with customer contacts by telephone
  • Serving the customer to ensure their long-term loyalty
  • Management of administrative issues related to administrative changes, invoicing (incl. collection) and complaints

Requirements

  • Excellent communication skills in German and English
  • Solution oriented
  • Basic knowledge and experience in a call center
  • Strong commitment for a long term project
  • Good PC skills

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Customer Support Advisor - German Speaker

8 matching positions

Customer Support Advisor - German Speaker

Do you like technology and are interested in working in this area? Do you have e...
Location
Location
Portugal , Lisboa
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Be fluent in German (native level, or near-native C2)
  • Good command of English (mininum B2 level)
  • Previous experience in sales, ideally in a contact center environment
  • Experience in consumer electronics, technology retail is highly valued
  • Proven ability to identify customer needs, recommend complete solutions, handle objections and close sales confidently
  • Strong orientation towards KPIs such as client satisfaction, close rate, attach rate and quality
  • Excellent verbal communication, active listening and structured call control
  • Ability to navigate multiple systems, document accurately and work effectively in a fast-paced environment
Job Responsibility
Job Responsibility
  • Handle inbound customer contacts with the objective of identifying needs, recommending the most suitable solutions, and maximising conversion, average order value and accessory or service attach while delivering a premium customer experience
  • Have customer satisfaction as the main objective
  • Inform customers about the company's products and services, as well as their advantages
Read More
Arrow Right

Senior Enterprise Customer Success Manager (German speaker)

We are looking for an Enterprise Customer Success Manager who will partner with ...
Location
Location
United Kingdom
Salary
Salary:
Not provided
global-e.com Logo
Global-e
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3+ years experience in an Account Management or Customer Success Manager role
  • Prior B2B experience in a software, logistics or SaaS company preferred
  • Proven ability to manage multiple projects at a time
  • Experience in generating revenue by expanding on an existing book-of-business
  • Experience in delivering client-focused solutions based on customer needs
  • Strong analytical skills with the ability to present data and trends to internal and external clients
  • Excellent verbal and written English communications skills
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-levels
  • Excellent listening, negotiation and presentation skills
  • BA/BS degree or equivalent preferable
Job Responsibility
Job Responsibility
  • Operate as the lead point of contact for all clients’, liaising with the relevant teams at Global-e to ensure a quick and swift process
  • Develop a trusted advisor relationship with key accounts, mainly with C-levels
  • Generate revenue though up-selling and cross-selling existing accounts
  • Proactively identify expansion opportunities in addition to any red flags
  • Prepare periodic performance reports and QBRs covering and analysing clients’ KPIs
  • Support clients’ strategic, marketing and operational decisions based on internal knowledge, data analysis and best practices
  • Build and maintain strong and long-lasting client relationships.
  • Fulltime
Read More
Arrow Right

Principal Presales Engineer (German Speaking)

This position is needed to enable our customers to build the future of communica...
Location
Location
United Kingdom
Salary
Salary:
Not provided
stytch.com Logo
Stytch
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years pre-sales experience selling complex, technical products or 10+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting
  • Excellent communicator and presenter able to gain audience confidence
  • An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience
  • Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
  • Previous software development experience or working knowledge in one or more of the following areas: Backend (Java, C#, Node.js, Python, PHP), Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)
  • Experience building with REST APIs
  • Previous experience in Telecom, SIP, Contact Center, or Security
  • Experience with sales methodologies
  • Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience
  • Proficient German speaker
Job Responsibility
Job Responsibility
  • Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions
  • Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs
  • Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges
  • Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders
  • Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success
  • Take the initiative to identify and solve problems - both for the customer and within the organization as we grow
  • Contribute to the broader Twilio Presales Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations
  • Mentor less experienced Presales Engineers
What we offer
What we offer
  • competitive pay
  • generous time off
  • ample parental and wellness leave
  • healthcare
  • retirement savings program
Read More
Arrow Right
New

Retail Associate Manager

This role supports store leadership to develop and guide the retail team in deli...
Location
Location
United States , Council Bluffs
Salary
Salary:
Not provided
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED (Required)
  • 1 year customer service and/or sales experience, retail environment (Preferred)
  • Change Agility (Required)
  • Change Management Coaching (Required)
  • Coaching (Required)
  • Coaching Conversations (Required)
  • Communication (Required)
  • Customer Engagement (Required)
  • Customer Service (Required)
  • Engaging People (Required)
Job Responsibility
Job Responsibility
  • Lead and develop retail team members to achieve sales targets and deliver customer service excellence
  • Coach and train staff on product knowledge, customer interaction, and store procedures to enhance team performance
  • Manage store operations including visual merchandising, plan-o-gram compliance, and maintaining store environment standards
  • Monitor and control store expenses, discounting, and credits to support financial objectives
  • Oversee customer wait times and ensure customer needs are met through effective team coordination
  • Stay current on products, services, and leadership practices to serve as an expert resource for the team
  • Also responsible for other duties/projects as assigned by business management as needed
What we offer
What we offer
  • medical insurance
  • dental insurance
  • vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • Fulltime
Read More
Arrow Right
New

Onsite Maintenance Technician - PT

Are you a skilled and dedicated maintenance professional looking to make a tangi...
Location
Location
United States , Sarasota
Salary
Salary:
Not provided
associaonline.com Logo
Associa
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be able to communicate effectively with internal and external customers and clients
  • Knowledge of general maintenance requirements, (documentation, safety, required reporting, regulations, etc.)
  • Knowledge of electrical and plumbing codes and maintenance requirements, (documentation, safety, required reporting, regulations, etc.)
  • Knowledge of OSHA worksite and personal safety requirements
  • Knowledge of State or local governmental safety requirements
  • Required to provide own basic tools (power drill, power saw, screwdrivers, level, hammer, etc.)
  • Ability to safely operate, climb and perform work on ladders (1-2 stories) – 24-28ft
  • Ability to operate smartphone & email (day-to-day operations, basic communication/monthly expense reports)
  • Must be able to operate a vehicle from one location to another, have a valid FL driver's license with a clean driving record
  • Must be able to lift and carry up to 20 pounds on a frequent basis
Job Responsibility
Job Responsibility
  • Perform routine preventive maintenance to ensure that building systems operate efficiently and that the physical condition of buildings do not deteriorate
  • Perform maintenance tasks such as carpentry, painting, plumbing and electrical repairs to ensure that the building is properly maintained
  • Clean and repair building fixtures including lights, locks, windows, doors, screens, walls, floors, gutters and drains
  • Operate and perform routine maintenance and repairs on systems & equipment as needed
  • Parttime
Read More
Arrow Right
New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , North Brunswick
Salary
Salary:
17.92 - 27.92 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
  • If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
  • If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
  • State-level licensure and national certification requirements vary by state, click here to learn more
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus: Ability to concentrate on a task over a period of time
  • Ability to pivot quickly from one task to another to meet patient and business needs
  • Ability to confirm prescription information and label accuracy, ensuring patient safety
  • Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
Job Responsibility
Job Responsibility
  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
  • keeping patients healthy by offering immunizations and other services at the register and over the phone
  • and demonstrating compassionate care by solving or escalating patient problems
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
  • actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
  • voluntarily traveling to stores in the market to work shifts as needed by the business
What we offer
What we offer
  • dental
  • vision
  • wellness resources
  • employee discounts
  • access to certain voluntary benefits
  • other programs
  • Parttime
Read More
Arrow Right
New

Mobile Associate - Retail Sales

This role supports retail operations by engaging customers and facilitating thei...
Location
Location
United States , Toledo
Salary
Salary:
18.00 - 20.00 USD / Hour
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment (Preferred)
  • Change Agility (Required)
  • Communication (Required)
  • Customer Problem Solving (Required)
  • Customer Service (Required)
  • Engaging People (Required)
  • Multitasking (Required)
  • Sales (Required)
  • Teamwork Orientation (Required)
Job Responsibility
Job Responsibility
  • Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
  • Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
  • Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
  • Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
  • Also responsible for other duties/projects as assigned by business management as needed
What we offer
What we offer
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Parttime
Read More
Arrow Right
New

Kitchen Assistant

This role is all about keeping the kitchen running smoothly and supporting the t...
Location
Location
United Kingdom , Taunton
Salary
Salary:
12.71 GBP / Hour
hi-birminghambromsgrove.co.uk Logo
Holiday Inn Birmingham Bromsgrove
Expiration Date
July 13, 2026
Flip Icon
Requirements
Requirements
  • A positive, can-do attitude and a willingness to get stuck in
  • The ability to work efficiently in a busy, fast-paced environment
  • Strong communication skills and the ability to follow instructions
  • A team-focused mindset with a collaborative approach
  • A commitment to health, safety and hygiene standards
  • Reliability, resilience and a proactive approach to supporting the team
Job Responsibility
Job Responsibility
  • Supporting the kitchen team in delivering a positive and memorable dining experience for guests
  • Ensuring all crockery, cutlery, pots and pans are cleaned to the required standard
  • Supporting with basic food preparation when required during busy service periods
  • Supporting chefs by collecting ingredients, equipment or materials as needed
  • Receiving deliveries and ensuring all items are stored safely, correctly and in an organised way
  • Maintaining storage areas so that ingredients and materials are easy to access
  • Keeping the kitchen clean, tidy and ready for service, including end-of-day cleaning
  • Removing waste promptly
  • Using cleaning materials and equipment safely and responsibly
  • Following all health, safety and food hygiene standards at all times
What we offer
What we offer
  • Discounted hotel stays around the globe, with food and beverage discounts
  • Attractive discounts across many major retailers, restaurants, and events
  • FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)
  • Personal and career development
  • Round the clock access to the Employee Assistance programme, offering mental health and wellbeing support, financial and legal advice
  • Fulltime
Read More
Arrow Right