CrawlJobs Logo
Office Angels Logo Office Angels · Customer Service

Customer Support Administrator

United Kingdom, Hassocks 25000.00 - 26000.00 GBP / Year · Job Posted August 14, 2025
Apply Position
Job Link Share

Job Description

Join Our Client's Team as a Customer Support Administrator! This exciting opportunity allows you to shine and make a real impact by delivering top-notch customer experiences and driving a growing company's success! You'll be part of a dynamic environment where your contributions are valued and your career can flourish.

Job Responsibility

  • Answer Calls & Emails
  • Build Relationships
  • Manage Records
  • Upsell & Cross-Sell
  • Team Collaboration
  • Stay Informed
  • Deliver Excellence

Requirements

  • Previous customer service experience in an office setting
  • Top-notch communication, interpersonal, and problem-solving skills
  • Positive attitude, calm under pressure, and quick-thinking
  • Comfortable with CRM systems and proficient with computers
  • Must be a car driver due to the office's remote location

What we offer

  • Competitive Salary
  • Training & Support
  • Inclusive Workplace
Office Angels - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Customer Support Administrator

8 matching positions

Customer Support Administrator

We're currently recruiting for a Customer Support Administrator to join a busy t...
Location
Location
United Kingdom , Gateshead
Salary
Salary:
25000.00 - 26000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong administration experience in a fast-paced environment
  • Confident communicator with a strong customer-focused approach
  • Excellent attention to detail and accuracy
  • Strong organisational and planning skills
  • IT literate, including Microsoft Office (particularly Excel)
Job Responsibility
Job Responsibility
  • Processing quotations and sales orders accurately and efficiently
  • Updating systems including stock, pricing, customer records, and order progress
  • Coordinating transport and delivery instructions
  • Managing customer updates and reporting throughout the order lifecycle
  • Supporting debtor processes and ensuring invoice accuracy to avoid discrepancies
  • Ensuring all documentation is accurate, compliant, and correctly filed
  • Liaising with internal departments including Key Account Managers, transport, warehouse, and accounts
  • Escalating issues where required to ensure timely resolution
What we offer
What we offer
  • Free Parking
  • Fulltime
Read More
Arrow Right

Customer Support Administrator

Office Angels are currently recruiting for a Customer Support Administrator for ...
Location
Location
United Kingdom , Bagshot, Surrey
Salary
Salary:
12.50 - 13.00 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Exceptional customer service skills
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levels
  • Self-motivation, with the ability to confidently work, independently
  • The ability to build rapport and sustain good working relationships with wider team and key clients
  • Flexible, enthusiastic, and can do attitude
Job Responsibility
Job Responsibility
  • Deliver world class service through strong communication and problem solving
  • Manage & support allocated helpdesks
  • Prepare quotations and send them to customers
  • Promptly address and resolve customer enquiries, concerns, and issues
  • Raising Purchase Orders
  • Collaborate with internal teams to ensure timely and effective resolution of customer problems
  • To undertake any other duties that may be required within your area of your responsibility, and in relation to Key Accounts and Operations support tasks/ requirements
What we offer
What we offer
  • Weekly pay
  • Up to 28 days annual leave
  • BOOST benefits portal with shopping discounts and utilities/restaurant/cinema vouchers
  • Fulltime
Read More
Arrow Right

Customer Support Administrator

This is an exciting opportunity for a motivated and organised individual with a ...
Location
Location
United Kingdom , London
Salary
Salary:
30000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Confident communicator with a polite and professional phone manner
  • Assertive and proactive when coordinating with engineers and suppliers
  • Highly organised with the ability to multitask
  • Strong working knowledge of Outlook, Word, and Excel
  • Experience in a customer service or administrative role
  • Willingness to learn internal systems (full training provided)
Job Responsibility
Job Responsibility
  • Answer customer service calls and carry out initial diagnostics/problem-solving
  • Provide regular updates and build positive relationships with customers
  • Coordinate repair services and dispatch field engineers when needed
  • Track service and repair progress through to resolution
  • Administer and schedule UK installation projects
  • Prepare service and spare part quotations and customer invoices
  • Monitor weekly performance metrics and produce service reports
  • Support general office admin, such as ordering supplies and liaising with printers
What we offer
What we offer
  • Private healthcare and pension after 3 months
  • Lunch provided daily
  • Early finish Fridays if the week's work is completed
  • Friendly, supportive team and excellent location
  • Fulltime
Read More
Arrow Right

Customer Support Administrator

Temporary Customer Support Administrator role with a fantastic retail client to ...
Location
Location
United Kingdom , Otley
Salary
Salary:
12.60 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proactive communicator who loves engaging with customers and sharing knowledge
  • Creative thinker who can help develop and implement communication strategies
  • Team player who thrives in a fast-paced, dynamic retail environment
  • Excellent written and verbal communication skills
  • Flair for creative content creation and an eye for detail
  • Previous experience in a communications or customer support role is a plus
  • Must Drive due to location
Job Responsibility
Job Responsibility
  • Assist in crafting compelling messages for website, social media, and marketing campaigns
  • Collaborate with the team to create engaging content that showcases diverse range of products
  • Manage customer inquiries and feedback, ensuring a positive experience for everyone
  • Support the development of promotional materials and newsletters that highlight exceptional offerings
What we offer
What we offer
  • Weekly Pay
  • 28 days annual leave minimum
  • Dedicated consultant to support job search
  • First opportunity to see permanent positions
  • Access to free eyecare vouchers
  • Temp of the Month awards
  • Timesheets can be completed on mobile devices
  • Perks at work and discount schemes
  • Holiday Pay
  • Office Angels Benefits
  • Fulltime
Read More
Arrow Right

Temporary Customer Support Administrator

Office Angels are working with a valued client based in Consett who are seeking ...
Location
Location
United Kingdom , Consett
Salary
Salary:
12.82 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Comfortable speaking on the phone and making outbound calls
  • Previous experience in customer service and administration
  • Confident using computer systems and inputting data accurately
  • Organised, proactive, and able to work well under pressure
Job Responsibility
Job Responsibility
  • Making outbound calls to customers to schedule and confirm appointments
  • Answering incoming customer queries professionally and efficiently
  • Updating and maintaining accurate records in the CRM system
  • Supporting the team with general administrative duties
What we offer
What we offer
  • 28 days paid annual leave (accrued weekly)
  • Access to exclusive discounts at high street retailers
  • Eye care vouchers
  • Optional pension scheme
  • Ongoing support from your local consultant, with access to further temporary and permanent opportunities
  • Fulltime
Read More
Arrow Right

Temporary Customer Support Administrator

Join our team as a Temporary Customer Support Administrator in the renewable ene...
Location
Location
United Kingdom , City of London
Salary
Salary:
13.85 - 14.00 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A friendly and confident phone communicator
  • Previous experience in customer service and administration
  • Strong IT skills and keen attention to detail for accurate data entry
  • Organised, proactive, and able to thrive in a fast-paced environment
Job Responsibility
Job Responsibility
  • Making outbound calls to customers to arrange and confirm appointments
  • Handling incoming queries with professionalism and efficiency
  • Accurately updating customer records in the CRM system
  • Providing general administrative support to the wider team
  • Managing various tickets and escalating them as needed
  • Inbox management to ensure smooth communication flow
What we offer
What we offer
  • Fantastic opportunity to gain valuable experience in a welcoming workplace
  • Inclusive environment that helps individuals thrive
  • Fulltime
Read More
Arrow Right

Software Product Customer Support Administrator

As the face of PEXA to our customers (Lenders & Law Firms), you are cheerful, po...
Location
Location
United Kingdom , Leeds
Salary
Salary:
30000.00 - 35000.00 GBP / Year
pexa.co.uk Logo
PEXA UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a customer focused support environment of a tech product
  • Polite, cheerful and articulate telephone manner
  • Strong time management and organisational skills
  • Strong communication skills, written, verbal and visual
  • Ability to self-motivate and work autonomously in a fast-paced environment
Job Responsibility
Job Responsibility
  • Manage customer queries, issues and interactions through to resolution within SLAs
  • Act as PEXA’s ‘Level 1’ incident management function
  • Log all contacts in our Service Platform (Salesforce)
  • Escalate any enquiry that cannot be immediately resolved
  • Monitor all escalated enquiries to ensure they are answered within Service Level Agreements (SLAs)
  • Educate customers on using our digital ‘Self-Service’ support functionality
  • Analyse queries received to identify continuous improvement enhancements, ideas and volume metrics
  • Carry out processing and due diligence, adhering to the defined ‘Subscriber Onboarding’ process & procedures
  • Manage and maintain subscriber records, from amendments to confirming regulatory obligations
  • Obtain the required data to set the initial Users’ up on the platform –Adhere to the defined ‘User Onboarding’ process & procedure
What we offer
What we offer
  • Tailored personal and professional learning and development programs and tools
  • Holistic wellbeing support
  • Support for creating an ideal work/life blend
  • Fulltime
Read More
Arrow Right
New

It Onsite Support Administrator

We are looking to hire a permanent member of our EMEA OSS (OnSite Support Servic...
Location
Location
Ireland , Dublin
Salary
Salary:
Not provided
amd.com Logo
AMD
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 2 years hands-on technical experience supporting Windows client technology preferably in a corporate environment
  • Working knowledge of laptop imaging tools such as SCCM and AutoPilot
  • Working experience of supporting meetings and of meeting tools & technology (e.g. Cisco Video Conferencing, Teams & Zoom)
  • Working Knowledge of mobile technology and devices (e.g. iPhone, Android & InTune)
  • Bachelor’s Degree or Diploma in Information Technology or Computer Science
  • A strong interest in technology and experience working in a customer-facing environment
  • Strong communication skills, both verbally and written
  • Good time management and the ability to prioritize work
  • A willingness to learn and adapt as technology changes
Job Responsibility
Job Responsibility
  • Providing first & second level support to all EMEA based employees and contractors, in person or remote
  • Imaging and deploying laptops to support new hire and laptops refresh processes
  • Ensuring successful Day 1 IT onboarding for all new employees
  • Managing assigned Incidents and Tasks though closure, ensuring regular updates to users and efficient resolution
  • Support of internal meetings and events
  • Participation in and support of projects and technology deployments
  • Documentation of support processes and knowledge articles
  • Fulltime
Read More
Arrow Right