Customer Supply Planner

• Key point of contact with representatives of our client base, planning finished goods delivery on time in full and ensuring client satisfaction
• Receive, interpret and validate regular client product forecast updates. Process client orders
• Co-ordinate client information flow of demand changes, client-supplied material, artwork revisions, client-specific systems/reporting, phase in/out of material changes
• Using client-derived forecast, detail, develop and maintain an 18mth Master Production Schedule (MPS), balancing customer demand with available capacity and constraints on a monthly basis
• Communicate and gain consensus across all functions for the MPS
• Drive resolution of capacity constraints within work centres and ensure any major capacity issues are escalated appropriately
• Manage and track artwork version updates and implementation timelines, ensuring correct artwork is approved and aligned with production schedules
• Formal initiation of Change Controls related to packaging components including artwork updates, label changes, and regulatory text revisions
• Part Creation and Bill of Materials (BOM) Amendments, including management of old code obsolescence and phase-out activities
• Ensure Materials Requirements Planning (MRP) parameters are regularly reviewed and updated
• On a regular basis ensure MRP is updated to reflect our current demand and supply plan
• Identify and schedule material delivery using MRP across all raw materials/excipients, printed packaging materials, labels, and artwork-controlled component in accordance with Argenta inventory policy
• Co-ordinate the On Time in Full delivery of manufacturing materials with the vendor base
• Ensure all inventories are planned and utilised to maximise Just-In-Time supply and avoid obsolescence including management of superseded artwork and packaging materials
• Run ‘What If’ scenarios when required to ensure the Master Schedule is optimised from both a supply chain and manufacturing perspective
• Play an active role in Supply Chain initiatives. Represent supply chain as part of the New Product Introductions (NPI) project team. This will involve implementation of Product line extensions (i.e. different pack sizes labels, or artwork updates to an item already supplied to the market)

• High School Education level as a minimum in English and Mathematics or equivalent demonstrable work experience in a similar role
• Minimum of 3 years’ relevant Planning experience or knowledge of Production within a busy Manufacturing environment
• Excellent organisational, planning and administrative abilities
• Determination to see jobs through to completion
• Ability to work accurately and within strict deadlines
• Excellent written and verbal communication skills

opportunity for growth