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Customer Supply Chain Manager

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THE VAIL CORPORATION

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Location:
Canada , Mississauga

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

108000.00 - 145000.00 CAD / Year
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Job Description:

We’re thrilled to share a leadership opportunity within our Mississauga, Ontario Customer Service team as the Customer Supply Chain Manager. In this role, you will champion the full order-to-cash process, ensuring we strike the right balance between cost efficiency and exceptional service for our Canadian customers. You will lead and develop collaborative, end-to-end supply chain solutions spanning inventory management, transportation, warehousing, project leadership, and continuous improvement. Your work will directly support Campbell Canada’s strategic goals by identifying and implementing customer-facing initiatives that reduce total delivered cost, strengthen partnership, and elevate the overall service experience.

Job Responsibility:

  • Lead weekly and monthly reporting of key Supply Chain performance metrics, measuring progress against organizational targets
  • Apply strong data analysis and critical thinking skills to develop projections and insights that inform future Supply Chain performance
  • Leverage supply chain expertise to provide strategic insights and actionable recommendations to Campbell’s Sales Leadership team
  • Partner closely with Sales, Customer Service, and Warehousing/Distribution teams to deliver gold standard service by proactively monitoring inventory levels and resolving Supply Chain challenges
  • Serve as the key liaison between customers and Campbell’s Supply Chain organization, effectively communicating emerging capabilities, tools, and technologies to enhance collaboration and operational excellence
  • Develop and sustain strong, trusted partnerships with retailer supply chain teams, ensuring smooth communication on orders, inventory, and customer programs
  • Collaborate cross functionally across Planning, Business Operations, Transportation, and Distribution to deliver integrated, end-to-end customer supply chain solutions
  • Strengthen team capabilities through goal‑setting, coaching, and performance management
  • Partner with Sales Leadership to drive operational efficiencies and build understanding of logistics’ impact on P&L
  • Actively participate in Campbell Canada’s Integrated Business Planning process, translating outcomes into clear priorities and directing resources accordingly
  • Lead the identification and implementation of supply chain solutions that balance cost and service while fostering strong customer collaboration
  • Drive key Customer Supply Chain initiatives, including customer pickup programs and other efficiency-focused improvements

Requirements:

  • Bachelor’s degree in Logistics, Operations Management, Business or related field
  • 7+ years of experience in Supply Chain or collaborative logistics
  • Experience with EDI systems and SAP (Order-to-Cash process) is required
  • Effective experience managing customer inventory and managing key service metrics
  • Exceptional project management and collaborative alignment capabilities
  • Effective proficiency with Microsoft Office
  • Effective Supply Chain expertise and Financial Acumen

Nice to have:

  • Demonstrated ability to manage complex challenges
  • Ability to work effectively in multiple cross functional teams
  • Exceptional communication and relationship building skills
  • Exceptional business analytics and problem-solving skills with ability to draw insights from data and develop collaborative solutions to supply chain challenges
  • Experience working in the CPG industry
What we offer:
  • medical
  • dental
  • short and long-term disability
  • AD&D
  • life insurance
  • matching 401(k) plan
  • immediate vesting
  • unlimited sick time
  • paid time off
  • holiday pay
  • free access to the fitness center
  • access to on-site day care
  • company store
  • “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually
  • Employee Resource Groups (ERGs)
  • hybrid model (60% in-office, 40% remote)
  • wellness and religious days
  • remote work week(s)
  • vacation programs
  • office closure during the winter holidays
  • onsite massage therapy
  • walking treadmill rooms
  • Defined Contribution Pension Plan
  • Group RRSP
  • options for Tax-Free Savings Accounts (TFSA)
  • onboarding
  • Lunch & Learns
  • LinkedIn Learning
  • self-paced resources
  • education allowances
  • mentorship
  • high-impact projects
  • continuous feedback

Additional Information:

Job Posted:
January 29, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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