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The Customer Supply Chain Analyst plays a critical role in supporting the operational and analytical needs of the Account Sales teams. This position ensures accurate reporting, efficient communication with key stakeholders (including customers such as Walmart, LCL & Costco), and timely execution of forecasting, inventory, and replenishment tasks. The role requires strong collaboration across internal departments and external partners to maintain service levels, resolve discrepancies, and support strategic planning.
Job Responsibility:
Maintain and distribute weekly reports including: POS and OOS reports and Manage order tracking and documentation
Customer service management, oversees PO compliance and is the conduit between Leclerc and customer (WM, LCL, Costco)
Prepare and collaborate on weekly Inventory Status reports
Participate in bi-weekly Touchpoint meetings (EDI/SAP)
Prepare and analyze Scorecard Reports
Generate and validate Instock Calculation, Store On Hand, Fillrate, and ADHOC reports
Collaborate with Demand Planning team to update weekly Inventory Status reports
Develop monthly forecast tools and input baseline data into SAP
Prepare reports for customer meetings
Requirements:
Bachelor’s degree in Business, Supply Chain, or related field
3+ years of experience in supply chain, customer service, or sales operations
Strong analytical and reporting skills (Excel, SAP, BOBJ)
Retail Link, LDIA & Circana experience required
Excellent communication and stakeholder management abilities
Detail-oriented with strong organizational skills
Bilingual (English/French) preferred
CPG experience is required
Nice to have:
Bilingual (English/French) preferred
What we offer:
Paid and adapted training
Complete benefits program (drug and dental insurance, 1 week of sick leave [conditions apply], telemedicine, group RRSP with employer participation and more)
Quality meals at low prices in the cafeteria (unlimited coffee, tea, cookies and bars)
Free use of the sports facilities (basketball court, training room and cardio room)
Save on our delicious products and discover exclusive novelties
Job security and opportunities for advancement within the company
Rich company culture (Christmas, birthday and maternity gifts, use of the Poka platform and more)
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