Customer Success Team Lead

To succeed in digitising the hair and beauty industry, Treatwell has built an ambitious Customer Success team to drive partner performance, growth and retention. This is a high-impact role with visibility across the UK leadership team and the opportunity to shape the future of Customer Success at Treatwell. We’re now looking for a Customer Success Manager, Team Lead to inspire, guide and scale this team to the next level. As the Lead, you’ll hire, onboard and develop talent within your team, creating clear growth paths and opportunities for career progression. You’ll ensure your team has the tools, knowledge and energy to help salon partners get the very best out of Treatwell. Combining commercial thinking with strategic execution, you’ll empower your team to deliver measurable impact at scale while building strong, lasting partner relationships.