Customer Success Specialist Jobs

InspHire

Location:
Australia, Brisbane

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We’re looking to bring a new Customer Success Specialist on board to work with our two cloud subscription products; OnRent and Current RMS. Helping further grow these products in their industries. You should be someone with a genuine interest in web technology, as you’ll be learning Current RMS and OnRent to demonstrate it to potential customers, helping onboard new businesses, as well as providing technical support as and when needed.

Job Responsibility:

Learn and keep up to date with the Current RMS and OnRent products
Provide excellent support to customers through online conversations or over the phone
Demonstrate the product to prospective customers
Help new trial users get started and on board with the product
Seek feedback from trials and customers to pass on to Product and Development
Take part in ad-hoc projects to help improve business performance and the product

Requirements:

Genuine interest in web technology
Comfortable and confident speaking to prospects and customers over the phone or through online chat
Motivated to help customers on-board
Capable of understanding modern web-based software to explain and train others
Motivation to nurture trialists
Approaches work with maturity, patience, and professionalism
May have experience in Live events, broadcast, production, or construction and plant & tool industries

Nice to have:

Experience in Live events, broadcast, production, or construction and plant & tool industries

Additional Information:

Job Posted:
December 09, 2025

Employment Type:

Fulltime

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Customer Success Specialist