Customer Success & Sales Executive Jobs

Customer Success Executive

At Cogoport, Customer Success Executives (CSEs) are the first point of contact f...

Location

India , Gurgaon

Salary:

Not provided

Cogoport

Expiration Date

Until further notice

Requirements

1–4 years of experience in B2B inside sales, customer success, logistics
strong commercial acumen — ability to negotiate pricing, margin, and urgency
hustler mindset — proactive, organized, and customer-obsessed
fluency in English, Hindi and regional language skills a bonus
bachelor's / master's degree (Commerce, Business Administration, Logistics preferred)
familiarity with INCOTERMS, HS Codes, container types is an advantage

Job Responsibility

handle inbound and outbound customer leads, understand shipping needs, and consult on solutions
share freight quotations and rate comparisons to drive informed decision-making
negotiate with customers to close shipments profitably
follow up proactively via WhatsApp, email, and calls to maintain momentum and reduce churn
manage booking handovers to Operations team with complete documentation
maintain CRM discipline — logging activities, opportunities, and customer interactions in real-time
achieve daily activity goals: connect rates, follow-ups, quotes, and booking targets
build customer relationships by understanding business models, seasonal patterns, and freight requirements

What we offer

opportunity to own customer relationships and directly impact global trade
sales coaching, enablement programs, and structured onboarding
transparent performance-linked incentives with uncapped earning potential
career progression into Key Account Management, City Growth Lead

Fulltime

Customer Success Executive

At Cogoport, Customer Success Executives (CSEs) are the first point of contact f...

Location

India , Ahmedabad

Salary:

Not provided

Cogoport

Expiration Date

Until further notice

Requirements

1–4 years of experience in B2B inside sales, customer success, logistics
strong commercial acumen — ability to negotiate pricing, margin, and urgency
hustler mindset — proactive, organized, and customer-obsessed
fluency in English, Hindi and Gujarati
bachelor's / master's degree (Commerce, Business Administration, Logistics preferred)
familiarity with INCOTERMS, HS Codes, container types is an advantage

Job Responsibility

handle inbound and outbound customer leads, understand shipping needs, and consult on solutions
share freight quotations and rate comparisons to drive informed decision-making
negotiate with customers to close shipments profitably
follow up proactively via WhatsApp, email, and calls to maintain momentum and reduce churn
manage booking handovers to Operations team with complete documentation
maintain CRM discipline — logging activities, opportunities, and customer interactions in real-time
achieve daily activity goals: connect rates, follow-ups, quotes, and booking targets
build customer relationships by understanding business models, seasonal patterns, and freight requirements

What we offer

opportunity to own customer relationships and directly impact global trade
sales coaching, enablement programs, and structured onboarding
transparent performance-linked incentives with uncapped earning potential
career progression into Key Account Management, City Growth Lead

Fulltime

Customer Success Executive

We are seeking for highly motivated individual to join our team. The successful ...

Location

India , Ahmedabad

Salary:

Not provided

Cogoport

Expiration Date

Until further notice

Requirements

Proven experience as a Telecaller or similar role
Excellent communication and interpersonal skills
Ability to build rapport with customers
Strong sales skills and a passion for selling
Ability to work in a fast-paced environment
Good organizational and time-management skills
Graduation and Gujarati speaking is a must

Job Responsibility

Make outbound calls to potential customers and promote our services
Build rapport with customers and identify their needs
Offer solutions that meet customer requirements
Provide accurate information about our services and pricing
Follow up with customers to ensure satisfaction and identify opportunities for upselling
Meet daily/weekly/monthly targets

What we offer

Competitive salary
Performance-based incentives
Opportunities for career growth and development
Friendly and supportive work environment
Health insurance and other benefits

Fulltime

Customer Success Executive

We are seeking for highly motivated individual to join our team. The successful ...

Location

India , Ahmedabad

Salary:

Not provided

Cogoport

Expiration Date

Until further notice

Requirements

Proven experience as a Telecaller or similar role
Excellent communication and interpersonal skills
Ability to build rapport with customers
Strong sales skills and a passion for selling
Ability to work in a fast-paced environment
Good organizational and time-management skills
Graduation and Gujarati speaking is a must

Job Responsibility

Make outbound calls to potential customers and promote our services
Build rapport with customers and identify their needs
Offer solutions that meet customer requirements
Provide accurate information about our services and pricing
Follow up with customers to ensure satisfaction and identify opportunities for upselling
Meet daily/weekly/monthly targets

What we offer

Competitive salary
Performance-based incentives
Opportunities for career growth and development
Friendly and supportive work environment
Health insurance and other benefits

Fulltime

Senior Customer Success Onboarding Manager

The Customer Success Onboarding, Sr. Manager is responsible for assessing, desig...

Location

United States , San Francisco

Salary:

143500.00 - 230500.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

10+ years experience scoping, planning, designing, developing and implementing effective onboarding solutions for customer success or sales, at a technology company
Deep understanding of the customer success best practices, sales process, enterprise selling skills and sales methodologies
Experience working directly with sales and/or customer success to understand their learning needs and vet content
Consultative approach and proven track record of effective collaboration and ability to influence at all levels of an organization
Ability to work with ambiguity and achieve goals in a fast-paced and continuously evolving environment
Well versed in building skill-based and application oriented learning experiences
Agile and engaging facilitator
Exceptional written and verbal communication skills
Strong program management skills
Proactive, self-directed and results-oriented

Job Responsibility

Engages customer success and business leaders to gather and prioritize competencies, and onboarding requirements, to inform the onboarding strategy
Develops comprehensive enablement strategy for onboarding, including role-specific tracks and programs, and secures executive sponsorship across customer success and business leaders
Calibrates and aligns divergent requirements as needed and ensures onboarding program aligned to evolving priorities and GTM strategy
Engages the target audience to vet and refine onboarding program objectives, components and content
Designs learning experiences and collaborates with subject-matter-experts across the business to create the supporting content and exercises
Defines the role of customer success management coaching in driving onboarding effectiveness
Develops the tools and resources to help customer success management coach their teams
Leverages executives for onboarding delivery – from identification, to talking points, to preparation – to elevate the impact of the program
Conducts pilots to gather field feedback and refine programs
Defines and measures KPIs for program effectiveness, leveraging insights to drive continuous improvement

What we offer

Health and wellbeing resources
Paid volunteer days
Bonuses
Commissions
Equity

Fulltime

Internal Sales Executive

Are you the kind of person who thrives on connecting with customers and turning ...

Location

Australia , Melbourne

Salary:

70000.00 - 85000.00 AUD / Year

A-SAFE GROUP

Expiration Date

Until further notice

Requirements

Proven track record in account management and customer success
Self-starter with strong time management and organisational skills
Natural problem solver with a process-oriented and disciplined approach
Strong prioritisation and decision-making skills
Proficient in CRM systems and general IT literacy
Confident and professional telephone manner, with experience in building strong customer and business relationships
Good commercial awareness and understanding of business drivers
Excellent verbal and written communication skills
Strong collaboration skills and ability to work effectively within team environments
Experience working in line with targets and KPIs, driving quality & output

Job Responsibility

Proactively engage and qualify leads by following up on Market Qualified Leads (MQLs) and handling inbound enquiries efficiently
Assess prospects using the BANT-C framework, mapping stakeholders and conducting virtual introduction meetings as needed
Collaborate with the ASM to secure appointments and support the conversion of leads to opportunities
Advance sales pipeline by following up on quotes and making minor proposal revisions
Prepare detailed project handovers and ensure smooth onboarding by coordinating with Technical Service teams
Maintain strong customer relationships, oversee project delivery, gather feedback, and support multi-site opportunities
Ensure operational excellence by updating CRM/ERP systems, participating in meetings, and managing a defined area or vertical market

What we offer

Welcoming and friendly global workplace
Career progression
Flexibility with working hours
Opportunity to get in on the ground level of a rapidly growing company
Employee assistance program
Flexible start and finish times
Opportunity to travel to different states to attend expos and industry functions

Fulltime

Customer Success Manager, Academic

As an Academic Customer Success Manager at Prolific, you will develop existing r...

Location

United Kingdom , London

Salary:

Not provided

Prolific

Expiration Date

Until further notice

Requirements

Experience working with academic researchers, higher education institutions, or public sector organizations
Proven track record of exceeding expectations against commercial targets in a customer-facing role in a B2B technology company (customer success, sales)
Demonstrated ability to build and manage a network of contacts within academia, starting from cold outreach
Great listening and communication skills, ability to build strong relationships with customers
Proven track record of initiating and leading successful growth and retention initiatives, working with a cross-functional team
A desire to grow and learn fast
Energized when speaking face-to-face & running workshops
A personal interest in research

Job Responsibility

Define and implement strategies to achieve product usage, revenue growth, and customer satisfaction goals through key customer retention and expansion
Cultivate relationships with high-potential academic customers, proactively sourcing and developing new contacts within target institutions via 1:1 outreach, networking, events, and marketing initiatives
Engage wider buying committees within academic institutions (e.g., procurement, finance, IT) to explore committed contract opportunities
Develop and execute initiatives to increase Prolific's visibility and awareness at selected academic institutions in the USA
Manage bid responses for projects and Statements of Work (SOWs) within your named account list
Advocate for customer needs internally, and maintain feedback loops between Customer Success and Product R&D teams
Collaborate with UK-based Academic colleagues to manage and grow the overall Academic book of business

What we offer

competitive salary
benefits
remote working
impactful, mission-driven culture

Customer Success Manager, Academia

As an Academic Customer Success Manager at Prolific, you will develop existing r...

Location

United States , San Francisco

Salary:

100000.00 - 150000.00 USD / Year

Prolific

Expiration Date

Until further notice

Requirements

Experience working with academic researchers, higher education institutions, or public sector organizations
Proven track record of exceeding expectations against commercial targets in a customer-facing role in a B2B technology company (customer success, sales)
Demonstrated ability to build and manage a network of contacts within academia, starting from cold outreach
Great listening and communication skills, ability to build strong relationships with customers
Proven track record of initiating and leading successful growth and retention initiatives, working with a cross-functional team
A desire to grow and learn fast
Energized when speaking face-to-face & running workshops
A personal interest in research

Job Responsibility

Define and implement strategies to achieve product usage, revenue growth, and customer satisfaction goals through key customer retention and expansion
Cultivate relationships with high-potential academic customers, proactively sourcing and developing new contacts within target institutions via 1:1 outreach, networking, events, and marketing initiatives
Engage wider buying committees within academic institutions (e.g., procurement, finance, IT) to explore committed contract opportunities
Develop and execute initiatives to increase Prolific's visibility and awareness at selected academic institutions in the USA
Manage bid responses for projects and Statements of Work (SOWs) within your named account list
Advocate for customer needs internally, and maintain feedback loops between Customer Success and Product R&D teams
Collaborate with UK-based Academic colleagues to manage and grow the overall Academic book of business

What we offer

competitive salary
benefits
remote working
impactful, mission-driven culture
equity
opportunity to earn a cash variable element, such as a bonus or commission

Fulltime

Customer Success & Sales Executive

Office Angels

Location:
United Kingdom, Hove

Category:
Sales

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
November 06, 2025

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