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Customer Success & Sales Executive

United Kingdom, Hove Employment contract 26000.00 - 32000.00 GBP / Year · Job Posted November 06, 2025
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Job Description

Join a growing team with warm leads only - no cold calling! We're looking for a Customer Success & Sales Executive to join an established and expanding organisation in Hove / Portslade. This is a fantastic opportunity for someone passionate about customer service and sales to work in a thriving, supportive environment. You'll handle warm enquiries, provide exceptional customer support, and convert opportunities into sales through outstanding service and product knowledge.

Job Responsibility

  • Respond to customer enquiries via phone, email, and live chat
  • Convert warm leads into successful sales through proactive follow-ups
  • Process orders accurately and resolve any delivery issues
  • Build strong customer relationships and ensure a positive experience
  • Gather feedback to improve products and services
  • Maintain accurate records of interactions and transactions
  • Collaborate with internal teams to meet customer needs
  • Stay updated on product knowledge and company policies

Requirements

  • Previous experience in customer service or sales in a fast-paced environment
  • Excellent communication skills (written and verbal)
  • Strong problem-solving skills and a customer-first mindset
  • Ability to work independently and as part of a team

What we offer

  • Monthly Bonus
  • Support of a dedicated and experienced recruitment consultant
  • Access to various interviewing techniques
  • Regular updates of the local employment market
  • Consistent feedback on all applications
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