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Join a growing team with warm leads only - no cold calling! We're looking for a Customer Success & Sales Executive to join an established and expanding organisation in Hove / Portslade. This is a fantastic opportunity for someone passionate about customer service and sales to work in a thriving, supportive environment. You'll handle warm enquiries, provide exceptional customer support, and convert opportunities into sales through outstanding service and product knowledge.
Job Responsibility:
Respond to customer enquiries via phone, email, and live chat
Convert warm leads into successful sales through proactive follow-ups
Process orders accurately and resolve any delivery issues
Build strong customer relationships and ensure a positive experience
Gather feedback to improve products and services
Maintain accurate records of interactions and transactions
Collaborate with internal teams to meet customer needs
Stay updated on product knowledge and company policies
Requirements:
Previous experience in customer service or sales in a fast-paced environment
Excellent communication skills (written and verbal)
Strong problem-solving skills and a customer-first mindset
Ability to work independently and as part of a team
What we offer:
Monthly Bonus
Support of a dedicated and experienced recruitment consultant
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