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Join the MVT family!!! Mesilla Valley Transportation is hiring Customer Success Specialist to support the Extended Coverage Team (ECT) in El Paso, TX! The Customer Success Specialist is responsible for efficiently and effectively supporting our operational teams during evening hours. Key measures of success include: Provide timely and courteous communication with customers. Be recognized by team, peers, and customers as a key supporter. Contribute to a positive work environment.
Job Responsibility:
Communicates in a clear and consistent manner and with high integrity
Accurately enters information into company computer systems
Works with team members to solve problems
Provides accurate information to customers
Demonstrates high resource utilization
Help the company provide a high level of customer service
Requirements:
High School Diploma or GED
Strong customer service skills
Strong communication skills
Basic knowledge of motor carrier operations and geography
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