Customer Success & Operations

In the role of Customer Success & Operations you’ll be the friendly, knowledgeable face of our company for customers. You’ll help users get the most out of our platform—from answering “how-to” questions to guiding them through setup, onboarding, and best practices. You’ll combine problem-solving with relationship-building to make sure every customer is successful. We are looking for a self-starter with strong ownership and a startup mindset — someone who can confidently operate between Customer Support and Account Management. You will be the strategic, trusted partner for our customers: guiding them through onboarding, translating complex data into actionable insights, identifying growth opportunities, and ensuring they get maximum value from our platform. This is not just a support role — you will lead, influence process and product decisions, and help shape how customers experience.