Customer Success - North America - Mid-Market Accounts Job at ElevenLabs (New York)

Account Manager - North America - Mid-Market Segment

You will own the full commercial relationship and customer’s success across a bo...

Location

United States , New York

Salary:

Not provided

ElevenLabs

Expiration Date

Until further notice

Requirements

3 to 5 years of Account Management or Customer Success experience in B2B SaaS, Developer Tools, or AI/ML products
A proven track record of owning revenue outcomes end to end - quota, renewals, and expansion
You approach your book with commercial intent: you segment by expansion potential, keep active expansion conversations going, and build business cases that land with economic buyers
You can hold a technical conversation with a developer or engineering team and earn their trust - familiarity with AI concepts, API integrations, and SDKs is a must
You use product data to stay ahead of your accounts - spotting health signals, identifying expansion opportunities, and getting in front of risk before it becomes churn
You know how to read a room - whether you're with a founder, a technical lead, or a procurement team, you show up with the right message and leave with the relationship stronger

Job Responsibility

Own the full commercial relationship and customer’s success across a book of 50 to 100 mid-market accounts
Make sure every customer is getting real value, expanding into new products, and renewing with conviction
Build the systems, playbooks, and motions that let you drive meaningful outcomes across a diverse book while going deep with the accounts that have the most room to grow
Be in the product with customers - advising on agent design, voice customization, conversation flows, integrations, and using data and logs to spot friction before customers do
Connect what's working technically to what's growing commercially and partner closely with high growth accounts to help them achieve value
Own NRR across your managed book of business, drive cross-sell into ElevenLabs' expanding product suite, and lead renewals end to end

What we offer

Innovative culture
Growth paths
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year
Annual company offsite
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend

Fulltime

Head of Mid-Market Sales, North America

We’re looking for a Head of North America Mid-Market Sales to lead and scale our...

Location

United States , New York, NY; San Francisco, CA

Salary:

225000.00 - 250000.00 USD / Year

Hightouch

Expiration Date

Until further notice

Requirements

8+ years of B2B SaaS sales experience, including 2+ years leading managers
Proven success owning and scaling a Mid-Market or similar velocity sales motion
Strong track record of building, developing, and retaining high-performing sales managers
Deep experience with forecasting rigor, pipeline inspection, and operating cadence using tools like Salesforce
Demonstrated ability to scale repeatable sales methodologies (e.g., MEDDPICC, Command of the Message) across teams
History of consistent revenue attainment with high participation across the organization
Strong cross-functional partner to Marketing, RevOps, Customer Success, Product, and Legal
Ability to learn technical concepts quickly and translate them into clear business value for executive stakeholders
High sense of ownership, urgency, and accountability, paired with empathy and compassion in leadership

Job Responsibility

Own revenue performance for North America Mid-Market, consistently meeting or exceeding quarterly and annual targets
Lead, coach, and develop a team of Sales Managers, ensuring strong execution, accountability, and growth at every level
Establish and maintain a disciplined operating cadence across forecasting, pipeline reviews, and performance management
Drive consistent pipeline quality, conversion rates, and deal execution across regions
Partner closely with Marketing, SDR, and RevOps to align demand generation, territory strategy, and capacity planning
Actively recruit, hire, and retain top sales talent to raise the bar across the organization
Identify and address performance gaps quickly, thoughtfully, and transparently
Serve as a key voice on the sales leadership team, providing insight, feedback, and recommendations to executive leadership
Help shape the long-term strategy and evolution of Hightouch’s Mid-Market go-to-market motion

What we offer

Meaningful equity compensation in the form of ISO options, including early exercise and a 10-year post-termination exercise window

Head of Sales (North America)

We’re looking for a Head of Sales (North America) to build and lead Lovable’s sa...

Location

United States , Boston, San Francisco

Salary:

Not provided

Lovable

Expiration Date

Until further notice

Requirements

Experience leading high-performing SaaS sales teams in mid-market or enterprise segments
Track record of building GTM playbooks, forecasting pipelines, and scaling new regions
Strong operator with a data-driven mindset and sharp commercial judgment
Exceptional coach who develops AEs through structure, feedback, and accountability
Skilled at aligning cross-functional teams - Product, Marketing, Success - around GTM goals
Comfortable navigating ambiguity and driving clarity in fast-moving environments

Job Responsibility

Build and lead Lovable’s North America GTM team - hiring, coaching, and setting performance standards
Own revenue targets, forecast with precision, and maintain disciplined pipeline visibility
Design and execute territory plans to expand Lovable’s presence across startups and enterprises
Partner with Product and Marketing to align launches, campaigns, and GTM needs
Establish repeatable sales motions and GTM frameworks for scaling across regions and segments
Use data and insights to refine strategy, improve conversion, and shorten deal cycles
Represent the voice of the customer in shaping Lovable’s GTM strategy and product roadmap

Fulltime

Head of Global Sales

We’re looking for a Head of Global Sales to build and lead Lovable’s sales motio...

Location

United States , Boston, San Francisco

Salary:

Not provided

Lovable

Expiration Date

Until further notice

Requirements

Experience leading high-performing SaaS sales teams in mid-market or enterprise segments
Track record of building GTM playbooks, forecasting pipelines, and scaling new regions
Strong operator with a data-driven mindset and sharp commercial judgment
Exceptional coach who develops AEs through structure, feedback, and accountability
Skilled at aligning cross-functional teams - Product, Marketing, Success - around GTM goals
Comfortable navigating ambiguity and driving clarity in fast-moving environments

Job Responsibility

Build and lead Lovable’s North America GTM team - hiring, coaching, and setting performance standards
Own revenue targets, forecast with precision, and maintain disciplined pipeline visibility
Design and execute territory plans to expand Lovable’s presence across startups and enterprises
Partner with Product and Marketing to align launches, campaigns, and GTM needs
Establish repeatable sales motions and GTM frameworks for scaling across regions and segments
Use data and insights to refine strategy, improve conversion, and shorten deal cycles
Represent the voice of the customer in shaping Lovable’s GTM strategy and product roadmap

Fulltime

General Manager, YourCause from Blackbaud

As a dynamic global leader with a proven track record of measurable results, you...

Location

United States of America

Salary:

Not provided

Blackbaud

Expiration Date

Until further notice

Requirements

Experience as a senior executive with a proven background as a growth leader with industry leading organizations in the technology, education, or non-profit sectors
Currently serving as a P&L owner and brings a demonstrated track record of hyper-growth acceleration
SVP or the like at a global SaaS company with revenue exceeding $300 million and a personal track record of P&L management and success doubling the size of previous businesses under management
Demonstrated success in previous roles spanning North America, Europe, and Asia Pacific
Proven leadership across sales, marketing, product, services, and customer success in a similar General Management capacity
Has developed and executed strategies for growth, including new monetization opportunities to fuel positive P&L outcomes
Maintain deep domain expertise in the area of Corporate Social Responsibility and Corporate Philanthropy and serve as an industry spokesperson that is visible on the speaking circuit
Has expertise in SaaS company Rule of 40 focus, with proven background in delivering results through combination of top line growth and effective margin delivery
Has designed effective workflows, identified key performance metrics, established self-managing systems, exceling in optimizing work processes, diagnoses and resolves workflow issues promptly, and consistently seeks incremental improvements
Demonstrated experience to have keen insight into individuals, accurately identifying strengths, weaknesses, and potential, understands the skills necessary for specific roles, and excels in hiring top performers

Job Responsibility

Serve as General Manager of this strategic business within Blackbaud, delivering accretive growth and strong rule of 40 contributions
Develop and execute an ambitious growth strategy focused on doubling the size of the business within a Long-Range Planning horizon
Build and execute an Annual Operating Plans (AOP) that bring near-term improvements to the growth and profitability of this strategic business
Create and implement comprehensive sales strategies in collaboration with leadership to meet company growth objectives
Lead all aspects of the YourCause from Blackbaud business, including sales, marketing, product, services, and customer success on a global scale
Maximize team performance, foster sense of urgency, set clear goals, measure achievements, provide constructive feedback, delegate effectively, maintain open communication, and offer coaching for ongoing growth
Fearlessly approach challenges with energy, prioritizing outcomes, costs, and the bottom line. Initiating action even when all the facts aren’t known and relentlessly drives to completion
Cultivate and sustain robust, enduring relationships with customers, vendors, and key industry stakeholders
Collaborate with Centers of Excellence (COE’s) including marketing, engineering, finance, and customer success to ensure strategic alignment
Manage financial resources efficiently and effectively and ultimately own the P&L for the YourCause from Blackbaud business

General Manager, YourCause from Blackbaud

Join Blackbaud as the General Manager of YourCause, where you'll lead growth str...

Location

United States of America

Salary:

150000.00 - 250000.00 USD / Year

EdTech Jobs

Expiration Date

Until further notice

Requirements

Senior executive experience with a proven record of growth leadership in SaaS environments
Expertise in Corporate Social Responsibility
Currently serving as a P&L owner with a demonstrated track record of hyper-growth acceleration
SVP or the like at a global SaaS company with revenue exceeding $300 million and a personal track record of P&L management and success doubling the size of previous businesses under management
Demonstrated success in previous roles spanning North America, Europe, and Asia Pacific
Proven leadership across sales, marketing, product, services, and customer success in a similar General Management capacity
Has developed and executed strategies for growth, including new monetization opportunities to fuel positive P&L outcomes
Maintain deep domain expertise in the area of Corporate Social Responsibility and Corporate Philanthropy
Has expertise in SaaS company Rule of 40 focus, with proven background in delivering results through combination of top line growth and effective margin delivery
Has designed effective workflows, identified key performance metrics, established self-managing systems

Job Responsibility

Serve as General Manager of this strategic business within Blackbaud, delivering accretive growth and strong rule of 40 contributions
Develop and execute an ambitious growth strategy focused on doubling the size of the business within a Long-Range Planning horizon
Build and execute an Annual Operating Plans (AOP) that bring near-term improvements to the growth and profitability of this strategic business
Create and implement comprehensive sales strategies in collaboration with leadership to meet company growth objectives
Lead all aspects of the YourCause from Blackbaud business, including sales, marketing, product, services, and customer success on a global scale
Maximize team performance, foster sense of urgency, set clear goals, measure achievements, provide constructive feedback, delegate effectively, maintain open communication, and offer coaching for ongoing growth
Cultivate and sustain robust, enduring relationships with customers, vendors, and key industry stakeholders
Collaborate with Centers of Excellence (COE’s) including marketing, engineering, finance, and customer success to ensure strategic alignment
Manage financial resources efficiently and effectively and ultimately own the P&L for the YourCause from Blackbaud business
Partner with Corporate Strategy to identify potential M&A opportunities and leading any post-acquisition integration

What we offer

Remote-work flexibility
Culture of innovation and education
Opportunities to give back

Fulltime

Account Executive, PEO

We’re looking for a high-performing PEO Account Executive to drive new business ...

Location

United States; Canada

Salary:

Not provided

Deel

Expiration Date

Until further notice

Requirements

Minimum of 2 years of experience as an Account Executive selling PEO solutions, ideally at a unicorn startup or technology-driven company
Proven track record of closing complex, consultative deals and consistently hitting or exceeding quota
Strong understanding of PEO models, HR compliance, payroll, benefits, and employer-of-record concepts
Experience selling to SMBs and/or mid-market customers across North America
Excellent discovery, negotiation, and closing skills, with the ability to articulate ROI and long-term value
Comfort operating in a fast-paced, ambiguous, high-growth environment
Strong written and verbal communication skills with executive presence
Experience using CRM tools (e.g., Salesforce, HubSpot) and data-driven selling methodologies

Job Responsibility

Own the end-to-end sales cycle for PEO opportunities, from prospecting through close, across the North American market
Develop a deep understanding of customer needs related to payroll, HR, benefits, compliance, and co-employment models
Lead discovery conversations to uncover pain points and position the PEO solution as a strategic, value-driven offering
Build and manage a robust pipeline, consistently meeting or exceeding monthly and quarterly revenue targets
Deliver compelling product demos and tailored proposals aligned to customer use cases
Partner closely with internal teams (Marketing, Partnerships, Solutions, Legal, and Customer Success) to drive deal momentum and ensure smooth handoffs post-sale
Stay current on PEO regulations, competitive landscape, and market trends to effectively advise prospects
Accurately forecast revenue and maintain up-to-date records in CRM tools
Act as a voice of the customer, sharing feedback to influence product and go-to-market strategy

What we offer

Stock grant opportunities dependent on your role, employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work, including optional WeWork access

Fulltime

Registered Care Home Manager

Are you an experienced Registered Manager or a highly skilled Deputy Manager rea...

Location

United Kingdom , Inverurie

Salary:

45000.00 - 50000.00 GBP / Year

Randstad

Expiration Date

July 08, 2026

Requirements

Clinical Background: A strong, proven nursing or clinical background is essential
Leadership Experience: Currently operating as a Registered Manager or a senior Deputy Manager ready to step up
Proximity: Must live locally to the home to ensure swift response times in the event of an emergency
Vision: A desire for a long-term commitment to build stability and maintain high standards of care

Job Responsibility

Take over the reins from our retiring manager and guide our established care home into its next chapter
Run the service with genuine autonomy

What we offer

Additional expenses
A Smooth Transition: Take over a well-established home with a structured handover from our retiring manager

Fulltime

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Customer Success - North America - Mid-Market Accounts

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