Customer Success Manager Jobs

Optmyzr

Location:
India, Hyderabad

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Responsibility:

Own a set of accounts and drive product adoption, renewal, and expansion
Conduct regular monitoring of the account health for your portfolio and decide on the next steps to boost engagement
Develop and maintain strong relationships with the accounts by engaging with them meaningfully over multiple channels
Be the voice of the customers and champion their interests internally
Work closely with the Product and Engineering teams to build what helps your customers
Help customers integrate Optmyzr into their workflow and stay updated with the latest product updates by conducting regular online product onboarding and training sessions and check-ins over emails

Requirements:

An Undergraduate degree in any discipline
1-3 years of full-time work experience in a B2B SaaS company, in a customer-facing role
Full professional proficiency in written and spoken English
Able to solve problems and work under pressure
Smart and scrappy. Able to figure things out on your own
Passionate about making customers happy
Driven, focused, and quick to take ownership of your work
Humble - you’re willing to get into the details and open to feedback
Adaptable, resilient, and able to thrive in ambiguity - things change quickly in our fast-paced startup and you’ll need to be able to keep up!
Growth-minded - you’re eager to expand your skill set and excited to learn and adapt all the time
Desire for impact - be ready to take on a lot of responsibility and work collaboratively with your team

What we offer:

Make a Real Impact
Fast-Growing SaaS Company
Work With Innovators
Growth & Learning
Supportive, Fun Culture

Additional Information:

Job Posted:
December 11, 2025

Employment Type:

Fulltime

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Customer Success Manager

Optmyzr

Location:India, Hyderabad

Category:Customer Service

Contract Type:Not provided