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Customer Success Manager

Germany · Job Posted June 14, 2026
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Job Description

At Nintex, we are transforming the way people work, everywhere. As the global standard for process intelligence and automation, we’re trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build. We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.

Job Responsibility

  • Territory & Account Planning
  • Onboarding & Enablement
  • Relationship Development
  • Value Realization & Adoption
  • Renewals
  • Expansion
  • Modernization
  • Leadership & Scale

Requirements

  • Bachelor’s degree in related field or equivalent combination of education and experience
  • 5-8 years of experience in Customer Success, Account Management, or related customer-facing roles, ideally in SaaS or technology environments
  • Experience with Salesforce

Nice to have

Experience with a Customer Success Management platform is a plus

What we offer

  • Global Gratitude and Recharge Days
  • Flexible, paid time off policy
  • Employee wellness programs and counseling resources
  • Meaningful peer recognition and awards
  • Paid parental leave
  • Invention/patenting assistance
  • Community impact, paid volunteer time, and opportunities
  • Intercultural learning and celebration
  • Multiple tools through which to learn and grow, and an incredible global community

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