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Customer Success Manager

Optmyzr

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Location:
Chile, Santiago

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided

Job Responsibility:

  • Manage a portfolio of accounts and drive adoption, renewal, and expansion
  • Monitor account health and take proactive steps to drive engagement
  • Build meaningful relationships across multiple communication channels
  • Be the voice of the customers and champion their interests internally
  • Work closely with the Product and Engineering teams to build what helps your customers
  • Help customers integrate Optmyzr into their workflow and stay updated with the latest product updates
  • Conduct product onboarding, training sessions, and ongoing check-ins

Requirements:

  • Undergraduate degree in any discipline
  • 1–3 years of SaaS experience in a customer-facing role
  • Fluent in written and spoken English
  • Strong problem-solving skills and ability to work under pressure
  • Smart, scrappy, and self-sufficient—able to figure things out
  • High-energy, confident, humble, and receptive to feedback
  • Adaptable and resilient in a fast-paced startup environment
  • Growth-minded with a desire to learn and expand your skill set
  • Motivated by impact and ownership
  • Must be based in Santiago, Chile or willing to relocate
What we offer:
  • A team that cultivates an environment of trust and understanding - for both customers and employees
  • Focus on high quality product development, efficiency, and building what will sell
  • Informal work environment, where people like to be mentors instead of managers
  • Very flexible and understanding team - with initiatives like “Select your own holiday list”
  • Cool unorthodox perks like “Wanderlust” - where the company comps a vacation trip for employees
  • Completely bootstrapped and profitable business model, that allows us to decide our own priorities
  • Strong belief in growing sustainably, nurturing people, and having a work environment that has a happy and positive vibe

Additional Information:

Job Posted:
December 11, 2025

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