Customer Success Manager, Office Angels

Customer Success Manager

Office Angels

Location:
United Kingdom, Chesterfield

Category:
Customer Service

Contract Type:
Not provided

Salary:

30000.00 GBP / Year

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Job Description:

Customer Success Manager role at a vibrant media company in Chesterfield, focusing on delivering exceptional customer service and ensuring seamless client experience from day one.

Job Responsibility:

First point of contact for valued clients
Providing outstanding customer service and support
Acting as the main liaison for client queries and requests
Monitoring contract renewals and leading contract negotiations
Supporting the onboarding process for new clients
Keeping the CRM system up to date

Requirements:

Strong background in customer service or account management
Organised individual
Confident communicator
Skilled negotiator
Enjoy building relationships and solving problems

What we offer:

Company bonus scheme
Free parking on site
25 days holiday plus bank holidays
Extra day off for your birthday
Option to buy and sell holidays

Additional Information:

Job Posted:
September 22, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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