Customer Success Manager - UK & Nordics Job at Emplifi (London)

Account Executive - UK & Nordics

The Account Executive (“AE”) is a pivotal role within Emplifi’s social sales tea...

Location

United Kingdom , London

Salary:

Not provided

Emplifi

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Marketing, Communications, or a related field strongly preferred
Minimum of 5 years of sales experience, preferably in the digital marketing industry
Proven track record of meeting and exceeding sales quotas
Strong understanding of digital marketing services including e-commerce, social media, content marketing etc
Excellent verbal and written communication skills
Proficiency in using CRM tools like Salesforce or HubSpot
Ability to work independently and as part of a team
Strong negotiation and presentation skills

Job Responsibility

Prospect and identify new business opportunities within the designated territory or named accounts
Develop and maintain a robust pipeline of potential clients through networking, research, and referrals
Present our digital marketing solutions to potential clients, demonstrating how our services can help meet their business objectives
Working closely with the Solution Consultant and the Customer Success Manager, the AE will foster and grow relationships with existing clients
Understand clients’ business goals, challenges, and needs to identify opportunities for additional products and services
Regularly review client campaigns and provide insights, optimization suggestions, and reports
Recognize opportunities to offer additional or premium services to current clients
Collaborate with the customer success organization and solution consultant to identify the next best solutions for existing clients
Develop and execute a comprehensive sales strategy for the assigned territory or named accounts
Utilize CRM tools to track interactions, sales progress, and client information

What we offer

International, fast paced and growing environment
Chance to work with the world’s biggest brands at the CX tech leader
Agile and open-minded culture, with high levels of trust and flexibility
Opportunity for professional growth and development
Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas
Benefits package including Private Health Insurance and Pension
Unlimited PTO
Enhanced family/ parental leave
Modern office in the heart of Central London

Fulltime

Enterprise Account Executive

Smartsheet seeks a highly accomplished Enterprise Account Executive to drive sig...

Location

United Kingdom , London

Salary:

Not provided

Smartsheet

Expiration Date

Until further notice

Requirements

5+ years of successful enterprise software sales experience with a proven track record of exceeding quota
Experience using MEDDICC and ValueSelling
Demonstrated experience building & maintaining strong, long-term customer relationships at the executive level within large enterprise accounts
Proven ability to drive cross-sell opportunities and land net-new departments in large, global enterprises
Experience of working with channel partners for resale and implementation
Expertise in developing and executing complex sales cycles and closing large, strategic deals
Strong understanding of SaaS business models and the competitive landscape, ideally CWM or PPM
Proficiency in CRM systems (e.g., Salesforce) and other sales productivity tools, such as Outreach and LinkedIn Sales Navigator
Excellent communication, presentation, and interpersonal skills
Strong analytical & problem-solving skills

Job Responsibility

Exceed quarterly and annual software and services sales quotas by driving expansion sales within a portfolio of Benelux headquartered enterprise accounts
Lead primary and secondary account teams by partnering with internal teams such as Solution Engineering, Consulting, Customer Success, Marketing and Sales Development
Develop and execute renewal strategies across your customer base
Manage and execute complex, high-value solution-based sales processes
Develop & execute strategic account plans for less than 50 enterprise accounts which drive revenue growth through cross-selling, upselling, and landing new departments
Build & maintain strong, long-term customer relationships at all levels
Accurately forecast sales opportunities and track key performance indicators (KPIs)
Champion Smartsheet's values and contribute to a positive & collaborative team environment
Perform other duties as assigned

What we offer

Employer-paid Private Medical and Dental, additional cost for family members
Monthly contributions toward your pension
Monthly stipend to support your work and productivity
25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
20 weeks fully paid Maternity Leave
12 weeks fully paid Paternity/Adoption Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to Udemy online courses
Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account
Teleworking options from any registered location in the UK (role specific)

Fulltime

New

Director, Enterprise Sales

We are seeking a proven, hands-on leader to take ownership of our established UK...

Location

United Kingdom , London

Salary:

Not provided

New Relic

Expiration Date

Until further notice

Requirements

Consistent record in Enterprise Software sales of meeting or exceeding sales growth goals within Enterprise Accounts focused on expansion/upsell
Highly proficient in using Salesforce for reporting, forecasting, and pipeline analysis
Demonstrable track record of leading and successfully concluding high-stakes, multi-million-dollar contract negotiations with large enterprises
Direct experience managing and growing revenue within the UK, Ireland, and Nordic markets
Expert-level proficiency in a formal sales methodology with explicit mastery and coaching experience in MEDDPICC (or similar frameworks)
Proven experience selling or leading sales teams focused on complex, technical products, ideally within the Observability, APM, Monitoring, or related DevOps space

Job Responsibility

Lead, coach, and enable a high-performing team of Enterprise Account Executives focused on maximizing revenue within our existing customer portfolio across Northern Europe
Provide direct, rigorous coaching, focusing on complex negotiation and qualification, while building a diverse, high-performing sales culture
Enforce strict MEDDPICC process discipline, develop strategic territory plans for maximum expansion/upsell revenue, and actively manage weekly performance against consumption targets and OKRs
Serve as the executive escalation point for securing high-value contracts
Maintain deep Observability expertise to position our value against competitors for C-level and technical leaders
Ensure seamless alignment with internal teams (Product, Marketing) and maintain a Partner-First approach
Manage a high-engagement operating rhythm for the distributed Northern Europe team

What we offer

Flexible workforce model allowing work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid

Fulltime

New

Derivatives Attorney

Beacon Hill's client is seeking a Mid-Level Derivatives Attorney with a minimum ...

Location

United States , Philadelphia

Salary:

90.00 - 120.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

Minimum of 5 years of experience
Experience handling treasury clearinghouse SIFMA negotiations
Strong time management skills
Excellent Attention to Detail
Active Bar Admission with no Disciplinary Actions
Living and licensed in one of the following states: MA, CA, IL, TX, CT, FL, NY, PA, NJ, WA, DC, or DE

Fulltime

New

Customer Success Advisor

The Customer Success Advisor plays a crucial role in retaining and expanding Vod...

Location

United Kingdom , Stoke on Trent

Salary:

26626.00 GBP / Year

Vodafone

Expiration Date

Until further notice

Requirements

Strong interpersonal and communication skills
Appetite for continuous learning and development
A passion for technology and digitisation
A positive attitude and willingness to embrace change
Good understanding of how your team collaborates and works with others in accomplishing your objectives
Understanding that the quality and timeliness of the work you produce will reflect on the effectiveness of the team
A drive and hunger to achieve KPIs
Organised with the ability to prioritise tasks
Excellent written and verbal communication skills

Job Responsibility

Retain and expand VodafoneThree UK's market share
Support account management of the VodafoneThree Business customer base
Identify new revenue opportunities within the base through leads
Manage Inbound and Outbound customer calls to identify opportunities to build and retain customer business
Ensure the needs of the customer and VodafoneThree are met in every interaction
Drive NPS improvement through end-to-end customer experience

What we offer

5% on target annual bonus
Up to 28 days off plus bank holidays
Paid time for charity work
Discounts
Vouchers
Pension plan
Amazing learning tools
Top-notch parental leave policies

Fulltime

New

Office Manager

We are seeking an experienced Office Manager to oversee day-to-day operations ac...

Location

United States , Dover

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree preferred
Minimum 3+ years of leadership experience in office operations or a related field
Excellent interpersonal and organizational skills
Strong written and verbal communication abilities
Advanced proficiency in Microsoft Office Suite and management software
Ability to meet deadlines, multitask, and maintain attention to detail in a fast-paced environment
Quick decision-making skills and a proactive mindset
Professional, friendly, and client-focused demeanor
Proven experience in budgeting, performance management, and project management
Ability to travel to multiple office locations as needed

Job Responsibility

Manage office operations and collaborate with leadership to drive organizational goals
Oversee facilities management, including maintenance, contractors, space planning, purchasing, and inventory control
Supervise office support staff, including receptionists, legal assistants, and administrative teams
maintain regular communication with attorneys and leadership
Assist with payroll processes and support hiring initiatives
Coordinate onboarding and training programs for new employees
Organize office meetings, events, and team-building activities
Partner with HR and Finance on performance management, recruiting, and compliance
Utilize management software to design and deliver training programs
Build and maintain strong relationships with colleagues, leadership, and external vendors

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

New

Sustainability Operations & Disclosures specialist

This role has been created to ensure that the Group Sustainable Business team ha...

Location

United Kingdom , London

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

A bachelor’s or Masters degree in Sustainability, Environmental Science or ESG finance/ reporting or accounting
Experience in project management and embraces the challenge of dealing with the complexities of running sustainability programs in a large, international organisation
Ability to adapt their style to different stakeholders
Familiar with AI based tools and software applications such as Power BI or similar (but not essential)

Job Responsibility

Conduct research and peer benchmarking analysis
Support drafting voluntary disclosures and day-to-day project management in relation to our voluntary disclosures
Coordinate and project manage the development of video productions, animations for external reporting, general website updates and external/internal communications
Support existing governance processes e.g gathering input from key stakeholders from across the business and functions
Co-ordinate the team’s delivery of and provide input to draft papers for the various ESG governance committees
Support with planning, communications and processes relating to Vodafone’s response to upcoming reporting requirements
Contribute ideas and implement operational changes relating to process improvement
Provide support on transformation programmes and lighthouse projects led by the team
Successful diary management and coordination of papers to the ESG Board and other governance bodies
Liaising with SMEs and arranging successful delivery of content for e.g. our voluntary reports, website and other disclosures

What we offer

Discretionary yearly bonus: 10%
Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
Charity days: 5 days/year
Maternity/adoption leave: 52 weeks: the first 13 weeks are fully paid, followed by 26 weeks of half pay
Paternity leave: 16 weeks fully paid
Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%
Access to: private medical, private dental, free health assessments, share save scheme
Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan

Fulltime

New

Mechanical Claims Processing Specialist

Our client, a rapidly growing automotive service contract administration company...

Location

United States , Austin

Salary:

20.00 - 21.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

Previous experience as a Warranty Administrator, Automotive Service Advisor, or similar role preferred
Familiarity with vehicle service contracts and mechanical claims processes
Experience handling financial transactions, invoice verification, and payment reconciliation
Ability to read and understand contractual language and automotive repair terminology
Ability to interpret automotive service invoices and repair orders
Proficiency in Microsoft Office Suite (Excel, Outlook, Word)
Strong verbal and written communication skills
High attention to detail and accuracy
Ability to maintain assigned production levels

Job Responsibility

Review, upload, and organize mechanical claims-related documents within internal systems
Review service invoices and repair orders for accuracy and completeness prior to payment processing
Process claims payments accurately and in a timely manner
Perform accurate data entry and maintain claims records
Monitor workflows to ensure claims and documentation are processed within required timelines
Coordinate with Claims Examiners on open or pending claims to resolve outstanding issues
Communicate professionally with internal teams and external partners regarding claim status and updates

Fulltime

Customer Success Manager - UK & Nordics

Emplifi

Location:
United Kingdom , London

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 05, 2026

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Location:United Kingdom , London

Category:Customer Service

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Job Description:

Job Responsibility:

Requirements:

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Job Posted:January 05, 2026

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Job Posted:
January 05, 2026