Customer Success Manager (SEA) Job at CleverTap (Mumbai)

Customer Success Manager

As a Customer Success Manager you will be responsible for providing complete sup...

Location

Singapore , Singapore

Salary:

Not provided

CleverTap

Expiration Date

Until further notice

Requirements

Graduation- B.E (Computer Science)/ B.E (Information Technology)/ B.Sc (IT)
Experience in handling SaaS platform
Overall 4-5 years experience and 2-3 years Customer Success Manager or Account Manager experience, preference for marketing, agency, or consulting experience
Strong communication and consulting skills with technical aptitude. Can confidently project manage a technical project with many moving pieces
Flexibility to travel across SEA regions

Job Responsibility

Drive the product adoption to help customer achieve their business outcomes and realize value (build Success Plans)
Develop an intimate understanding of your customers’ businesses, conduct health checks
Develop a network of champions within each account through education, coaching, and strong influencing skills
Represent to our customers as a trusted advisor, advocate and marketing thought leader/subject-matter-expert, conduct regular executive business reviews
Collaborate with customers to develop, launch, and manage marketing campaigns focused on engagement and revenue goals
Be an expert on trends and best practices for digital marketing and analytics
Enlighten our customers with insights gleaned from their own data and industry trends
Ensure customers get maximum value from CleverTap by leveraging full platform functionality
Liaison between your customers and all the internal teams
Handle customer concerns with confidence, putting them at ease

What we offer

Be a part of a global growth stage startup
Work in a fast-paced, dynamic environment where your contribution matters
You are passionate about technology and its impact on the high growth mobile technology space
Innovate at scale, with learning opportunities
Be a part of a global category creator - hyper growth B2B SaaS startup
Work, performance and results are real sources of happiness in addition to the fun of working with and celebrating success with an exceptionally talented team
Accountability and driving outcomes is the key to success
Your career here is limited by you and nothing else
Teamwork trumps individual success
You are passionate about experience technology and its impact on enabling growth

Fulltime

Enterprise Account Executive

As an Enterprise Account Executive at Atlassian, you will build and implement ef...

Location

Australia , Sydney

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Experience managing Enterprise customers across a South East Asia focused territory
7 or more years of sales experience in a business-to-business SaaS sales environment
Experience managing key customer relationships and closing strategic sales opportunities
Extensive experience utilising a CRM to achieve and correlate key performance metrics
Building and leading territory & strategic account plans
Experience leading or coordinating Account teams to drive successful customer outcomes
Proven ability to proactively engage customers with a consultative, solution-orientated approach to uncover new opportunities and ways to add value
Consistent track record of meeting or exceeding performance targets
Can contribute to the overall team culture in a positive and impactful way

Job Responsibility

Develop and implement Territory and named Account plans geared at maximising expansion opportunities across a wide portfolio of Atlassian products
Maintain full Account ownership while coordinating with a variety of account team stakeholders to ensure a seamless customer experience
Work closely with colleagues in the internal Atlassian Channel team as well as our extensive network of external Partners to build and execute on effective sales strategies
Strong interlock and engagement with our customer-dedicated Technical Account Managers to understand technical initiatives and help drive business outcomes for our customers
Engage customers with regular 1:1 meetings, executive engagements, roundtables and participation in larger Atlassian and Partner-led events across the SEA region
Ensure customers are fully educated on the value of Atlassian’s Cloud-based System of Work including AI, Scaled Agile, Enterprise Service Management, Work Management, and DevOps solutions
Regularly exceed quotas and performance metrics from scaling engagements across your territory
Demonstrate open collaboration while helping Atlassian to continuously improve its ability to better serve customers

Fulltime

Account Executive, Enterprise - South East Asia

At Atlassian, we are on a mission to unleash the potential of every team by revo...

Location

Australia , Sydney

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Experience managing Enterprise customers across an South East Asia focused territory
7 or more years of sales experience in a business-to-business SaaS sales environment
Experience managing key customer relationships and closing strategic sales opportunities
Extensive experience utilising a CRM to achieve and correlate key performance metrics
Building and leading territory & strategic account plans
Experience leading or coordinating Account teams to drive successful customer outcomes
Proven ability to proactively engage customers with a consultative, solution-orientated approach to uncover new opportunities and ways to add value
Consistent track record of meeting or exceeding performance targets
Can contribute to the overall team culture in a positive and impactful way

Job Responsibility

Develop and implement Territory and named Account plans geared at maximising expansion opportunities across a wide portfolio of Atlassian products
Maintain full Account ownership while coordinating with a variety of account team stakeholders (e.g Solution Engineering, Sales Development & Customer Success) to ensure a seamless customer experience
Work closely with colleagues in the internal Atlassian Channel team as well as our extensive network of external Partners to build and execute on effective sales strategies for your designated territory of named Accounts
Strong interlock and engagement with our customer dedicated Technical Account Managers to understand technical initiatives and help drive business outcomes for our customers
Engage customers with regular 1:1 meetings, executive engagements, roundtables and participation at larger Atlassian and Partner led events across the SEA region
Ensure customers are fully educated on the value of Atlassian’s Cloud-based “System of Work” including our AI, Scaled Agile, Enterprise Service Management, Work Management & DevOps solutions
Regularly exceed quotas and performance metrics from scaling engagements across your territory
“Be the change you seek” and demonstrate open collaboration while helping Atlassian to continuously improve our ability to better serve our customers

Fulltime

Director of Program Management

As Director of Program Management, you’ll architect and lead the program managem...

Location

United States , North Kingstown

Salary:

Not provided

REGENT Craft

Expiration Date

Until further notice

Requirements

Proven Program Leadership in Complex Vehicle Programs: Demonstrated experience leading cross-functional hardware development programs in aerospace, defense, maritime, or other advanced hardware environments. Direct ownership of $50 M+ programs and leadership of teams 50+ strong
Track Record of Building Teams: Demonstrated success in building and mentoring high-performing program management teams
End-to-End Product Development Experience: Demonstrated success taking multiple hardware+software systems through design, build, integration, and test - especially in regulated or certified environments
Expertise in PMO Best Practices: Track record of standing up and leading PMO organizations in high-growth or high-complexity settings
Strong Technical Acumen: Comfort engaging with engineers on everything from system architecture to build schedules and integration risks. Familiarity with disciplines across software, electrical, composites, propulsion, and embedded systems
Cross-Functional Planning Experience: Ability to align technical milestones with financial forecasting, capital planning, headcount modeling, and organizational growth
Clear, Empathetic Communication: Able to drive accountability and alignment while earning trust through clarity, empathy, and delivery
Calm in Complexity: Comfortable operating in ambiguity and rolling up your sleeves in a startup environment. Able to create clarity and structure where none exists - without slowing things down

Job Responsibility

Build and Lead the PMO Function: Architect REGENT’s Program Management Office, building from our early stage foundation. Hire, mentor, and grow a high-caliber team of program and project managers who can own scope, schedule, and execution across multiple vehicle programs
Establish a Scalable Program Culture: Define the operating rhythms, reviews, and cadences that bring structure, focus, and accountability across engineering and manufacturing functions
Mentor and Develop Future Leaders: Invest in your team’s growth. Coach program managers and technical leads to be more effective planners, communicators, and cross-functional leaders
Drive Execution Across Programs: Own the delivery of REGENT’s major vehicle programs - ensuring execution aligns with business objectives, technical milestones, certification timelines, and production readiness
Unify Planning and Forecasting: Partner with finance, People, and executive leadership to align program execution with company-level forecasts and headcount planning. Translate technical plans into capital requirements, hiring needs, and runway projections
Implement Smart, Flexible Process: Introduce the minimum required engineering and program management processes to support speed without sacrificing quality. Ensure repeatability and rigor across programs without slowing teams down
Own Program Risk and Change Control: Manage and communicate key schedule risks and tradeoffs. Implement change control processes and ensure cross-functional alignment when scope or priorities shift
Collaborate Across Domains: Work with engineering, manufacturing, supply chain, and commercial teams to ensure tight coordination and successful delivery from design through sea trials and customer handoff

What we offer

Competitive compensation including a robust equity incentive plan
Comprehensive health, dental, and vision insurance - we cover 100% of your premiums
401(k) with company matching
Generous flexible time off, paid parental leave, and company-wide holiday breaks
Relocation packages available
Daily, free catered lunches
Learning & professional development opportunities

Fulltime

Marketing Assistant Manager - Grains & Food Category

As the one responsible for Grains & Food, you will be a crucial member of our ma...

Location

Singapore , Singapore

Salary:

Not provided

Bühler Group

Expiration Date

Until further notice

Requirements

Bachelor's in Marketing, Communication or Management
Proven experience in strategic marketing planning, with a minimum of 5 years in a marketing execution role in B2B marketing or B2C marketing with event and digital marketing experience
Good experience in business development
Proficiency in English

Job Responsibility

Strategic Marketing Planning: Develop and execute comprehensive marketing plans tailored to the SEA region
Collaboration with Sales: Work closely with the sales teams to understand their objectives and needs
Market Research and Analysis: In collaboration with the Market Intelligence team, conduct market research to identify market trends, competition, and customer behavior
Budget Management: Develop and manage the marketing budget for the SEA region
Campaign Management: Oversee the creation and execution of marketing campaigns
Performance Measurement: Establish key performance indicators (KPIs) to measure the success of marketing initiatives
Vendor and Agency Management: Collaborate with external vendors and marketing agencies

What we offer

Career and personal development
Learning platform
Diverse and inclusive workplace
Cross-cultural working environment
Family-owned business culture
Public and private transport connections

Fulltime

Performance Marketing Manager

We are looking for a passionate new team member to join us as a Performance Mark...

Location

Germany , Berlin

Salary:

Not provided

Adevinta

Expiration Date

Until further notice

Requirements

4+ years of proven experience in working with Performance Marketing channels to acquire and activate them to customers
Experience in working with Performance Marketing channels like SEA and Shopping to generate new and retargeting existing customers, especially with Google Ads and Microsoft Bing
Profound understanding of tracking & measurement and familiarity with setting up new events within the Google Tag Manager
Strong analytical skills with a proven ability to leverage data and to shape strategies and maximize ROI within a data-driven approach
Experience with Feedmanagement Tools is a big plus
Strong strategic thinking and operational knowledge of E-Commerce processes and an eye for new trends in the digital marketing world
Ability to drive marketing initiatives and projects forward, manage stakeholder expectations in a cross-functional and agile working environment
Motivation for new challenges with the ability to challenge the status quo constructively
Open-minded, positive, enthusiastic, inspiring, result-oriented individual with the ability to work in a very fast-paced environment combined with a high degree of self-initiative, readiness for action and a hands-on-mentality
Business fluent in German & English

Job Responsibility

Manage and scale successful Performance Marketing initiatives across multiple channels and disciplines with the objective to increase our KPIs (i.e. Leads, Insertions,…) with a dedicated focus on SEA + Shopping
Measure, report and analyze the efficiency of your Performance Marketing activities, understanding the core drivers and adjust accordingly
Responsible for an efficient budget allocation and continuously optimize campaigns by conducting A/B-tests, incrementality and balancing brand and performance metrics
You are the counterpart of our Data & Measurement Specialist within the Performance Marketing Team
Think “full funnel” and improve your campaigns by considering different categories, user segments and user journeys, elaborating on best ways to incentivize them
Work in close collaboration with cross-functional teams to ensure consistency and find the best way to convert traffic into conversions
Analyze competitors, identify trends, insights and new opportunities in performance marketing to maximize growth opportunities
Manage and nurture relationships with external partners & agencies

What we offer

An attractive Base Salary
Participation in our Short Term Incentive plan (annual bonus)
Work From Anywhere: Enjoy up to 20 days a year of working from anywhere
A 24/7 Employee Assistance Program for you and your family
A collaborative environment with an opportunity to explore your potential and grow

Fulltime

Performance Marketing Manager

We are looking for a passionate new team member to join us as a Performance Mark...

Location

Germany , Berlin

Salary:

Not provided

Adevinta

Expiration Date

Until further notice

Requirements

4+ years of proven experience in working with Performance Marketing channels to acquire and activate them to customers
Experience in working with Performance Marketing channels like SEA and Shopping to generate new and retargeting existing customers, especially with Google Ads and Microsoft Bing
Profound understanding of tracking & measurement and familiarity with setting up new events within the Google Tag Manager
Strong analytical skills with a proven ability to leverage data and to shape strategies and maximize ROI within a data-driven approach
Experience with Feedmanagement Tools is a big plus
Strong strategic thinking and operational knowledge of E-Commerce processes and an eye for new trends in the digital marketing world
Ability to drive marketing initiatives and projects forward, manage stakeholder expectations in a cross-functional and agile working environment
Motivation for new challenges with the ability to challenge the status quo constructively
Open-minded, positive, enthusiastic, inspiring, result-oriented individual with the ability to work in a very fast-paced environment combined with a high degree of self-initiative, readiness for action and a hands-on-mentality
Business fluent in German & English

Job Responsibility

Manage and scale successful Performance Marketing initiatives across multiple channels and disciplines with the objective to increase our KPIs (i.e. Leads, Insertions,…) with a dedicated focus on SEA + Shopping
Measure, report and analyze the efficiency of your Performance Marketing activities, understanding the core drivers and adjust accordingly
Responsible for an efficient budget allocation and continuously optimize campaigns by conducting A/B-tests, incrementality and balancing brand and performance metrics
You are the counterpart of our Data & Measurement Specialist within the Performance Marketing Team
Think “full funnel” and improve your campaigns by considering different categories, user segments and user journeys, elaborating on best ways to incentivize them
Work in close collaboration with cross-functional teams to ensure consistency and find the best way to convert traffic into conversions
Analyze competitors, identify trends, insights and new opportunities in performance marketing to maximize growth opportunities
Manage and nurture relationships with external partners & agencies

What we offer

An attractive Base Salary
Participation in our Short Term Incentive plan (annual bonus)
Work From Anywhere: Enjoy up to 20 days a year of working from anywhere
A 24/7 Employee Assistance Program for you and your family

Fulltime

Performance Marketing Manager

We are looking for a passionate new team member to join us as a Performance Mark...

Location

Germany , Berlin

Salary:

Not provided

Adevinta

Expiration Date

Until further notice

Requirements

4+ years of proven experience in working with Performance Marketing channels to acquire and activate them to customers
Experience in working with Performance Marketing channels like SEA and Shopping to generate new and retargeting existing customers, especially with Google Ads and Microsoft Bing
Profound understanding of tracking & measurement and familiarity with setting up new events within the Google Tag Manager
Strong analytical skills with a proven ability to leverage data and to shape strategies and maximize ROI within a data-driven approach
Experience with Feedmanagement Tools is a big plus
Strong strategic thinking and operational knowledge of E-Commerce processes and an eye for new trends in the digital marketing world
Ability to drive marketing initiatives and projects forward, manage stakeholder expectations in a cross-functional and agile working environment
Motivation for new challenges with the ability to challenge the status quo constructively
Open-minded, positive, enthusiastic, inspiring, result-oriented individual with the ability to work in a very fast-paced environment combined with a high degree of self-initiative, readiness for action and a hands-on-mentality
Business fluent in German & English

Job Responsibility

Manage and scale successful Performance Marketing initiatives across multiple channels and disciplines with the objective to increase our KPIs (i.e. Leads, Insertions,…) with a dedicated focus on SEA + Shopping
Measure, report and analyze the efficiency of your Performance Marketing activities, understanding the core drivers and adjust accordingly
Responsible for an efficient budget allocation and continuously optimize campaigns by conducting A/B-tests, incrementality and balancing brand and performance metrics
You are the counterpart of our Data & Measurement Specialist within the Performance Marketing Team
Think “full funnel” and improve your campaigns by considering different categories, user segments and user journeys, elaborating on best ways to incentivize them
Work in close collaboration with cross-functional teams to ensure consistency and find the best way to convert traffic into conversions
Analyze competitors, identify trends, insights and new opportunities in performance marketing to maximize growth opportunities
Manage and nurture relationships with external partners & agencies

What we offer

An attractive Base Salary
Participation in our Short Term Incentive plan (annual bonus)
Work From Anywhere: Enjoy up to 20 days a year of working from anywhere
A 24/7 Employee Assistance Program for you and your family

Fulltime

Customer Success Manager (SEA)

CleverTap

Location:
India , Mumbai

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 26, 2025

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