Customer Success Manager Region Job at Adevinta (Amsterdam)

Manager of Customer Success

Lead the local teams that work closely with our customers and community, walking...

Location

United Kingdom , London

Salary:

Not provided

JFrog

Expiration Date

Until further notice

Requirements

Phenomenal leadership capabilities, including experience in managing a technical group of engineers and architects
5+ years of experience in customer-facing technical management roles
Experience with technical pre/post-sales of hybrid solutions (On-prem & SaaS) is an advantage
Solid foundation of DevOps, DevSecOps, CI/CD, and Cloud infrastructure and Application Security is an advantage
Experience with Data Center architectures, including networking, storage, computing, management and monitoring, backups, high availability, and disaster recovery

Job Responsibility

Leadership & Team Development: Direct management of three Customer Success teams across the region. You will mentor CS Managers and individual contributors, fostering a culture of technical excellence and proactive advocacy
Strategic Regional Oversight: Define and execute the CS strategy for the UK, Ireland, and France, accounting for local market nuances and language requirements (particularly for the French market)
Technical Advocacy: Act as a "Player-Coach." You will occasionally join deep-dive technical sessions to help customers architect solutions involving Artifactory, Xray, and the wider JFrog Platform
Operational Excellence: Drive key performance indicators, including Gross Retention, Net Retention, and Customer Health Scores
Cross-Functional Collaboration: Partner closely with Sales, Professional Services, and Product Engineering to ensure a seamless feedback loop between the customer and our roadmap

Product Customer Success Manager

The Product Customer Success Manager (PCSM) for Vehicle Intelligence is a produc...

Location

United States , Scottsdale

Salary:

86250.00 - 140000.00 USD / Year

Axon

Expiration Date

Until further notice

Requirements

5+ years of experience in Customer Success, Product Engagement, or Customer Programs in a SaaS, hardware/software, or enterprise technology environment
Experience with Vehicle Intelligence, in-car systems, or Axon's Outpost/Lightpost/Fleet ecosystems strongly preferred
Demonstrated ability to deliver compelling presentations and communicate product value to a variety of customer audiences
Proven ability to lead digital and community-based engagement programs that drive product adoption at scale
Experience managing complex technical escalations and Tier 4-level product challenges
Strong facilitation, communication, and cross-functional collaboration skills
Proficiency in Salesforce and familiarity with Gainsight, Jira, and Quip (preferred)
Strong data fluency
ability to interpret product usage data and translate it into actionable adoption strategies
A growth mindset, deep curiosity, and a passion for helping customers succeed

Job Responsibility

Drive Product Adoption & Engagement at Scale
Lead the planning and execution of adoption initiatives and engagement programs for all Vehicle Intelligence products
Design and deliver structured customer engagement anchors such as Product Office Hours, Virtual Roundtables, Digital User Forums, Regional User Groups
Build and strengthen the product-specific POC network
Lead the Vehicle Intelligence Product User Group experience across virtual and in-person formats
Develop scalable digital engagement strategies
Strengthen the Reference & Champion Network
Identify, engage, and elevate customers into product champions across Vehicle Intelligence
Cultivate a strong network of referenceable agencies
Facilitate peer-to-peer learning, spotlight programs, and customer storytelling opportunities

What we offer

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
Snacks in our offices

Fulltime

Customer Success Manager

LearnUpon is looking for a Customer Success Manager to join our team in Sydney. ...

Location

Australia , Sydney

Salary:

Not provided

LearnUpon

Expiration Date

Until further notice

Requirements

Ability to maintain motivation and positivity in a fast-paced, changing environment
At least two year experience in a Customer Success Team or equivalent role
Strong drive for results, while retaining a focus on consistently delivering a great customer experience
Collaborative working practice and a strong focus on open communication, ensuring that customers needs and opportunities are clear across the business
Get-it-done mindset: not afraid to roll up your sleeves, find and research a creative solution or share ideas around improvements
Excellent communication skills, attention to detail, and the skill of dealing with ambiguity
Aptitude and curiosity learning new technologies
Proficiency using Salesforce or a similar CRM system
Creative and analytical thinker with strong problem-solving skills
Experience working cross functionally with a team spanning multiple time zones

Job Responsibility

Manage a book of business across the APAC region, supporting customers up to $75k ARR or 7,500 employees
Focus every interaction on the results customers need from LearnUpon and how we help them discover, deliver, measure, and materialize those results
Provide a LearnUpon customer experience consistent with our values
Manage implementation engagements with new customers to ensure they start strong with LearnUpon
Train admins on best practices, workflows, and platform setup while serving as an ongoing resource
Collaborate with Support on migrations/integrations and ensure customers complete thorough testing before launch
Drive growth and renewal through a consistent cadence: Executive business reviews (1-4 per year per customer), Regular touch points (weekly-quarterly, based on customer needs), Renewal forecasting and planning, Expansion prospecting, opportunity creation, and pipeline management
Collaborate closely with colleagues in Sales and Business Development to support shared customer goals
Support internal teams by collaborating on solutions, advising on escalations, and contributing to team and company OKRs
Develop a personal career path that includes continuous learning

What we offer

Competitive salary and company ESOP
Private health insurance contribution & superannuation retirement program
25 days annual leave + 1 annual company wellness day off
Work in a fun and supportive environment with regular team events
Excellent career progression

Customer Success Manager

You will join our global Commercial team, and champion uncovering and developing...

Location

Singapore , Singapore

Salary:

Not provided

Elliptic

Expiration Date

Until further notice

Requirements

Extensive Customer Success experience managing, retaining and leading expansion opportunities
Experience working with a broad set of customers across the region
Experience creating and working with data flow diagrams of payment schemes and architecture
Ability to understand the customer’s business model and how digital assets fit into their strategy
Ability to analyse customer usage and engagement data to identify trends and opportunities for additional services
Ability to manage difficult client relationships, such as churn or downsell conversation
Ability to evaluate customer needs and preferences in relation to pricing, product terms and conditions
Collaborative mindset, and experience working with a larger account team
Ability to address problems immediately and work across functions to solve problems
Enjoy working with pace and energy, building team spirit

Job Responsibility

Champion uncovering and developing new commercial opportunities within our base of existing customers
Manage a nominated list of customers, mainly Enterprises
Drive profitable annual contract revenue contribution and increased market share from the Elliptic solution and service portfolio
Manage the upsell sales cycle including identifying opportunities, qualifying, negotiating terms, developing custom proposals and closing upsells and renewals
Deliver profitable revenue growth and >100% net account retention for named accounts

What we offer

Competitive salary
Share Options
Holiday - 24 days of annual leave in addition to Singapore gazetted holidays
Health insurance
Personal training budget
Laptop + equipment you need
Home office allowance
Full access to Spill Mental Health Support

Fulltime

Customer Success Manager

Responsible for managing the interaction between all stakeholder groups, Custome...

Location

United States

Salary:

Not provided

Duetto

Expiration Date

Until further notice

Requirements

3+ years’ experience in Hospitality Revenue Management
Proven track record in a customer-facing role (Customer Success, Account Management, or Consulting), ideally in hospitality technology or SaaS
Strong understanding of hotel KPIs (RevPAR, ADR, RGI, ARI, MPI) and RMS systems
Proficiency in Duetto solutions (preferred) or comparable revenue management tools
Strong relationship-building, analytical, and communication skills
Ability to travel regionally within North America (25–40%)

Job Responsibility

Build and maintain strong relationships with hotel clients across North America
Act as the primary point of contact for assigned accounts, driving revenue expansion, renewals and minimizing churn
Ensure customers achieve measurable ROI through product adoption and optimization
Develop deep business and technical knowledge of Duetto’s pricing and revenue optimization solutions
Analyze data and market trends, providing clients with recommendations that align with their revenue strategy
Advise on KPIs such as RevPAR, ADR, RGI, ARI, MPI, and support hotels in improving revenue performance
Manage all post-sales activities for assigned accounts, including onboarding, personalized training, and escalations
Conduct remote and onsite meetings to drive adoption and maximize client value
Resolve business issues related to system configuration, monitoring, and best practices
Partner with Sales and Marketing to support growth through account insights, training, and market expertise

Customer Success Manager

We are looking for a commercially-savvy, growth-oriented Customer Success Manage...

Location

United Kingdom , Home based, UK (with occasional travel to our London office)

Salary:

Not provided

Cambridge Spark

Expiration Date

Until further notice

Requirements

Proven track record: Experience in growing & retaining strategic enterprise accounts within digital, data, AI or tech environments
Commercial mindset: You spot and shape revenue opportunities and understand what matters to C-suite stakeholders
Strategic and analytical: You bring insights to life through data storytelling, dashboards and engaging presentations that link impact to business priorities
Experience using CRM tools like HubSpot to manage account workflows and reporting is beneficial
Solution-focused: Confident in solving complex challenges and navigating ambiguity
Customer-focused: Passionate about delivering value and ensuring a gold-standard experience
Executive presence: You can influence and build trust with senior decision-makers in large enterprises
Self-starter: Energetic, organised and disciplined—able to thrive in a high-autonomy, remote-first environment with occasional travel
Enterprise methodology awareness: An understanding of strategic enterprise sales methodologies (e.g., MEDDPICC, Sandler) is preferred for identifying opportunities and supporting commercial value

Job Responsibility

Grow and Retain Key Accounts: Manage relationships with senior stakeholders and drive expansion through upsell, cross-sell, and repeat business
Strategic Planning: Partner with Account Executives to shape and deliver account growth strategies aligned to client goals
Executive Engagement: Deliver impactful QBRs and strategic reviews using data storytelling to surface value and opportunity
Customer Advocacy & Visibility: Drive client engagement by promoting success through tailored marketing, events, and thought leadership initiatives that showcase programme impact
Cross-functional Collaboration: Work closely with Delivery, Sales Enablement and Marketing to ensure a seamless client experience and surface success stories that drive brand credibility and pipeline
Commercial Acumen: Ability to link our solutions to business KPIs, identifying growth signals across regions, business units or new use cases
Stakeholder Updates: Provide regular updates to HR and L&D stakeholders on learner progress and programme impact, ensuring visibility of key milestones, engagement levels, and outcomes throughout the learner journey
ROI Reporting: Collect and communicate clear, data-backed ROI insights to demonstrate the business impact of our programmes
Case Study Development: Own the creation of compelling public success stories—both written and video—by collaborating with Marketing and clients to showcase real-world outcomes
Opportunity Identification & Lead Generation: Proactively surface new strategic needs, use cases, or expansion areas within accounts, and help drive lead generation for new programmes and audiences

What we offer

Remote first company providing flexibility to work from home
Pension with up to 5% matched contributions
Opportunity to opt into our salary sacrifice scheme
25 days holiday + Flexi bank holidays + 1 day off on your birthday
A day for volunteering
Enhanced Maternity and Paternity Leave
Health & Wellbeing allowance of up to £30 per month
Annual Summer and Xmas events
Company socials including everything from Cambridge College formals, pub nights to team building events
CPD Allowance

Fulltime

Customer Success Manager

As a Customer Success Manager, you will have an overall responsibility for manag...

Location

Singapore , Singapore

Salary:

Not provided

Brandwatch

Expiration Date

Until further notice

Requirements

1-3 years relevant work experience in a customer facing role
Excellent customer facing presentation, written, and oral communication skills
Advanced understanding of social media networks and social monitoring tools
Familiarity working with global customers across multiple teams and regions
Proven track record of developing and executing strategic account plans
Proven ability to develop executive champions at a strategic level
The ability to multi-task and troubleshoot under pressure
An ability to be astute, strategic, intelligent, and insightful
Drive to work autonomously and proactively
Experience working with (or for) a social media monitoring provider

Job Responsibility

Develop a trusted advisor relationship with customer executive sponsors
Establish and oversee the customer's adoption, training, and development of best practices
Manage account renewals for your customer base, collaborating with account managers on quarterly business reviews, retention strategy and upsell initiatives
Identify opportunities for expanded use of the platform and integration into the accounts’ business processes
Identify and escalate key customer product related requirements and manage customer expectations
Facilitate the development of a community of like-minded Brandwatch customers
Update CRM and billing system records for customer accounts and opportunities
Enable and assist product support to best address customer’s technical issues
Serve as a coach and trusted advisor to Brandwatch customers

What we offer

Buddy setup to help you onboard and beyond
A competitive compensation package
A place in a high performing team at a growth-driven company
An open, informal, diverse and multinational working environment
25 days of PTO per year
1 Wellness Day per quarter on top of your holiday allowance
Full Headspace subscription
24/7 Employee Assistance program
Hybrid working model

Customer Success Manager

We are seeking a highly skilled and dedicated Customer Success Manager with prov...

Location

Saudi Arabia , Riyadh

Salary:

Not provided

AltoVita

Expiration Date

Until further notice

Requirements

2+ years of experience in hotel reservations, corporate housing, global mobility or relocation
Comfortable working in a fast-paced and entrepreneurial environment
Ability to work well under pressure and handle high-stress situations with calm and professionalism
Strong problem-solving skills and ability to think on your feet
Self-motivated, proactive and results-driven
Occasional weekend on call rotation

Job Responsibility

Manage incoming accommodation requests and present corporate clients and relocation management partners with personalized housing options through AltoVita's proprietary enterprise software
Reply to client’s enquiries related to housing options and offer thoughtful recommendations in a timely manner
Build a good relationship with the consultants from relocation management companies
Support reporting on conversion figures and identify opportunities for improvement
To maintain the positive engagement with hospitality partners (hotels, serviced apartments & hotels) and participate in supplier meetings, or trainings to reflect client requirements when necessary
To participate in property inspections to gain an in-depth understanding of properties quality, when required (KSA/UAE Region)
Identify market gaps and collaborate with the Hospitality Growth team to ensure our offering is complete and competitive
Get acquainted with AltoVita's proprietary technology and contribute to product development for hospitality operators across the region
Proactively contribute to the community, building of hospitality operators & supply technology software (quarterly training sessions, content creation, events & conferences, in-person visits)
Assist in the optimisation process of AltoVita's Customer Success technology and business development efforts in the KSA and UAE regions

What we offer

A team that will always put you first
Incredible opportunities for growth and career advancement
A fully-remote working environment
Wellness benefits and a wellness budget, which can be spent on a range of options including gym memberships, home meal delivery services, mindfulness applications, and many more
A work-from-home allowance to get your home-office set up
A generous vacation package so you can recharge or explore

Fulltime

Customer Success Manager Region

Adevinta

Location:
Netherlands , Amsterdam

Category:
Sales

Contract Type:
Not provided

Salary:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 15, 2026

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