Customer Success Manager-Manager Job at Vodafone (Bangalore)

Customer Success Manager-Manager

We are seeking a Customer Success professional to manage end‑to‑end relationship...

Location

India , Bangalore

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

6+ years’ experience in an international, customer‑facing Customer Success role
Strong knowledge of telecom products such as connectivity, mobility, SD‑WAN, cybersecurity, IoT, cloud, unified communications, and related technologies
ITIL Certified with a deep understanding of the service lifecycle across sales, delivery, and operations
Exceptional communication, presentation, and relationship‑building capabilities
Strong analytical, conflict‑resolution, influencing, and commercial skills, including P&L understanding
Understand network technologies such as LAN, WAN, MPLS, Internet access, fixed voice, SDH, DWDM and more
Adaptable, collaborative, and able to work effectively in a global environment
Able to manage complex customer scenarios with empathy and resilience
Follow Agile ways of working and are comfortable engaging vendors and partners

Job Responsibility

Build and maintain trusted relationships with international enterprise customers, serving as their primary point of contact for service and product‑related engagements
Drive customer satisfaction and continuous service improvement through NPS strategies, service reviews, and proactive engagement
Support contract adherence and service excellence by coordinating with operational, ITIL, and delivery teams
Analyse performance data to identify service trends, areas of improvement, and opportunities for growth
Recommend product upgrades and identify cross‑sell and up‑sell opportunities to increase customer footprint and revenue
Represent VOIS with senior customer stakeholders, participating in strategic discussions both virtually and in person
Lead performance governance, report generation, service credit tracking, and improvement action plans
Resolve escalations that fall outside standard processes, ensuring customer issues are addressed promptly
Promote digitalisation strategies to enhance efficiency and reduce manual efforts
Guide and support internal service teams, contributing to best practices, documentation standards, and operational excellence

What we offer

Opportunities to work with global stakeholders across multiple regions and industries
Exposure to diverse telecom and digital technologies, enabling growth in both technical and commercial capabilities
A collaborative environment where innovation, simplification, and customer centricity are core values
Experience in influencing strategic customer decisions and contributing to revenue growth and retention

Customer Success Manager-Manager

We are seeking a Customer Success Manager to lead strategic customer engagements...

Location

India , Bangalore

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

8+ years in international customer success roles, preferably in telecom, aviation, or IT services
Strong understanding of telecom products such as Fixed Line, Mobility, SD-WAN, Cybersecurity, IoT, SaaS, MPN, Cloud, and Unified Communications
Certified in ITIL 4, with expertise in service lifecycle management
Excellent communication and presentation skills
confident in engaging senior stakeholders
Technically proficient in transmission, LAN/WAN, MPLS, DSL, and SD-WAN
Commercially astute with experience in P&L management and financial analysis
Agile practitioner with proven conflict resolution and vendor management skills
Fluent in English
Demonstrates leadership, adaptability, time management, and customer advocacy

Job Responsibility

Serve as the primary contact for global airline customers at both presales and post-sales stages
Oversee end-to-end delivery of Vodafone services, ensuring adherence to SLAs, KPIs, and OLAs
Build and maintain strong relationships with senior customer stakeholders (VPs, Heads of Ops, Technology Directors)
Drive customer satisfaction strategies, including NPS improvement plans
Manage contractual obligations, service credits, and risk mitigation
Analyse service performance data and implement improvement initiatives
Identify upsell and cross-sell opportunities to enhance account profitability
Coordinate with internal teams, vendors, and airport IT operations to minimise service disruptions
Ensure compliance with industry standards (IATA, ITIL) and promote innovation through new technologies
Lead operational governance, including monthly and quarterly service reviews

What we offer

Opportunity to work with global enterprise clients across multiple regions
Exposure to cutting-edge telecom technologies and strategic customer success practices
Collaborative work environment with cross-functional teams and senior stakeholders
Career development through leadership, digitalisation, and innovation initiatives
Flexible work hours aligned with customer HQs across APAC, EU, and Americas

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Systems Engineer - Aircraft Surveillance Systems

This position is responsible for system verification activities for aircraft sur...

Location

United States , Phoenix

Salary:

Not provided

Real Time Consulting

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Electrical/Computer/Aerospace Engineering or Computer Science
3+ years system development of safety critical embedded avionics systems
Experience developing system test procedures, system test cases and system test scripts
Familiar with the ARP-4754A aircraft systems lifecycle
Familiar with DOORS for requirements capture and tracing
Familiar with ClearCase version control and configuration management system
Familiar with ClearQuest for creating and tracking change requests
Familiar with MATLAB/Simulink for performing simulations
Effective written and verbal communication skills
Strong interpersonal skills

Job Responsibility

System verification activities for aircraft surveillance systems in accordance with ARP4754A systems development cycle and DO-178B software development cycle

Fulltime

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Traveling Optometrist

We are seeking a Traveling Optometrist to join our team and provide excellent ey...

Location

United States , Phoenix

Salary:

Not provided

Aria Care Partners

Expiration Date

Until further notice

Requirements

Valid driver's license and maintain a clean driving record
Treat all kinds of patients with kindness and discretion
Ability to treat disabled to elderly patients

Job Responsibility

Conduct eye exams using mobile optometric equipment and general diagnostic interpretation
Diagnose and treat ocular disease
Prescribe, fit, and adjust eyeglasses
Recommend appropriate patient follow-up and care options
Answer questions and educate patients, family or responsible parties, and facility staff about any concerning vision and optical matters
Deliver outstanding customer service through all patient interactions
Support in the development of the overall service

What we offer

Mileage reimbursement
Paid time for all driving that exceeds normal commute time
For locations greater than 2.5 hours, overnight lodging and meals
Work as little as 1-2 days per week
We work with your schedule

Parttime

New

Solution Sales Specialist (Mobile)

Join us: At Vodafone, we’re not just shaping the future of connectivity for our ...

Location

Ireland , Dublin 2

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

2-3 years + working in technical sales in mobile telecommunications or a related industry
Experience in solution outcome selling
Experience in working with and through partners to deliver customer solutions
Ability to analyse market trends and competitor behavior
Ability to maintain strong client relationships and establish industry partnerships
Competency in negotiating and closing business deals
Excellent interpersonal and communication skills.

Job Responsibility

Work with account teams to expand mobile 5G business operations toward sustained growth
Support solution selling for Private 5G, mobile coverage systems, managed mobility and mobile value added services
Identify complex mobile revenue opportunities to increase profitability
Identify and develop new lines of business based on Vodafone customers & market behaviour
Work with VBU & VF-Group Product teams to identify best in class mobile services to range
Work with VBU Product & Propositions teams to develop repeatable solutions incorporating mobile services
Develop client relationships and work to strengthen industry partnerships in the mobile space
Identify new customers by researching and creating networking opportunities
Work with account teams to close business deals that promote sustained revenue
Liaise with Sales, Marketing, Product and Management to align strategies right for VFIE and aimed at increasing mobile revenue

What we offer

The flexibility to work how you perform best, with hybrid ways of working and real focus on work-life balance
A competitive package including salary, bonus and a strong pension to support you now and long-term
Generous flexible benefits allowance, plus access to comprehensive health and wellbeing support
Access to our on-site wellness centre and gym, alongside a wider wellbeing programme
Free mobile plan, device offers and exclusive discounts for you, your family and friends
Market-leading family policies and flexibility to support you at every stage of life
Real opportunities for career growth through learning, development and internal progression.

Fulltime

New

Fms Systems Verification Engineer

Location

United States , Phoenix

Salary:

Not provided

Real Time Consulting

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Electrical/Computer/Aerospace Engineering or Computer Science
7+ years systems engineering experience with safety critical embedded avionics systems
5+ years systems engineering FMS experience
Experience authoring/modify system requirements
Experience working in integrated lab environments for investigation of issues and testing of fixes
Experience performing FMS system integration
Experience performing FMS system verification testing
Experience analyzing problem reports created internally as well as those resulting from in-service issues
Experience verifying applicability of software fixes for problem reports
Familiar with the DO-178 Software Development Life Cycle (SDLC)

Job Responsibility

This role will assist a team which supports systems verification of FMS problem report fixes for advanced aerospace technology.

Fulltime

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Pharmacy Technician

We're building a world of health around every individual — shaping a more connec...

Location

United States , Houston

Salary:

16.50 - 25.00 USD / Hour

CVS Health

Expiration Date

August 24, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
other programs

Parttime

New

Sen teaching assistant

SEN Teaching Assistant Are you passionate about making a difference in the live...

Location

United Kingdom , Lancing

Salary:

85.00 - 97.00 GBP / Day

Randstad

Expiration Date

July 14, 2026

Requirements

GCSEs in Maths and English are required. Further qualifications in SEN are desirable but not essential
Experience working in SEND settings is desirable but not essential. A willingness to learn and build strong relationships with students is key
Excellent communication and interpersonal skills, patience, empathy, and a flexible approach to education
The ability to work both independently and as part of a team is essential
Ability to work with learners that have various learning difficulties
A willingness to learn and build relationships with learners
The ability to work as an individual and as part of a team
Flexibility in their approach to education

Job Responsibility

Providing teaching assistance to the teacher defined according to weekly/daily/seasonal planning of the teacher
Working 1:1 with students
Providing group and/or individual activities, planned by the teacher
Working individually with learners/students to develop work
Supporting the general well-being of learners within the structure of the school
Monitoring and evaluating students' learning under the guidance of the teacher
Assisting teachers in the use of relevant management strategies to ensure a purposeful environment for teaching and learning to take place
Supporting all learners in their planned structured work in all curriculum areas

What we offer

Fully funded training and qualifications
On-site parking
Extensive grounds
Free hot lunch from the on-site cafeteria
Team days and events
Supportive management
Brilliant career progression opportunities
A unique teaching approach
Brilliant salary and benefits package
Cycle to work and tax-free childcare vouchers

Fulltime

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Customer Success Manager-Manager

Job Description

Job Responsibility

Requirements

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