Customer Success Manager-Manager Job at Vodafone (Bangalore)

Customer Success Manager-Manager

We are seeking a Customer Success Manager to lead strategic customer engagements...

Location

India , Bangalore

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

8+ years in international customer success roles, preferably in telecom, aviation, or IT services
Strong understanding of telecom products such as Fixed Line, Mobility, SD-WAN, Cybersecurity, IoT, SaaS, MPN, Cloud, and Unified Communications
Certified in ITIL 4, with expertise in service lifecycle management
Excellent communication and presentation skills
confident in engaging senior stakeholders
Technically proficient in transmission, LAN/WAN, MPLS, DSL, and SD-WAN
Commercially astute with experience in P&L management and financial analysis
Agile practitioner with proven conflict resolution and vendor management skills
Fluent in English
Demonstrates leadership, adaptability, time management, and customer advocacy

Job Responsibility

Serve as the primary contact for global airline customers at both presales and post-sales stages
Oversee end-to-end delivery of Vodafone services, ensuring adherence to SLAs, KPIs, and OLAs
Build and maintain strong relationships with senior customer stakeholders (VPs, Heads of Ops, Technology Directors)
Drive customer satisfaction strategies, including NPS improvement plans
Manage contractual obligations, service credits, and risk mitigation
Analyse service performance data and implement improvement initiatives
Identify upsell and cross-sell opportunities to enhance account profitability
Coordinate with internal teams, vendors, and airport IT operations to minimise service disruptions
Ensure compliance with industry standards (IATA, ITIL) and promote innovation through new technologies
Lead operational governance, including monthly and quarterly service reviews

What we offer

Opportunity to work with global enterprise clients across multiple regions
Exposure to cutting-edge telecom technologies and strategic customer success practices
Collaborative work environment with cross-functional teams and senior stakeholders
Career development through leadership, digitalisation, and innovation initiatives
Flexible work hours aligned with customer HQs across APAC, EU, and Americas

Customer Success Manager-Manager

We are seeking a Customer Success professional to manage end‑to‑end relationship...

Location

India , Bangalore

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

6+ years’ experience in an international, customer‑facing Customer Success role
Strong knowledge of telecom products such as connectivity, mobility, SD‑WAN, cybersecurity, IoT, cloud, unified communications, and related technologies
ITIL Certified with a deep understanding of the service lifecycle across sales, delivery, and operations
Exceptional communication, presentation, and relationship‑building capabilities
Strong analytical, conflict‑resolution, influencing, and commercial skills, including P&L understanding
Understand network technologies such as LAN, WAN, MPLS, Internet access, fixed voice, SDH, DWDM and more
Adaptable, collaborative, and able to work effectively in a global environment
Able to manage complex customer scenarios with empathy and resilience
Follow Agile ways of working and are comfortable engaging vendors and partners

Job Responsibility

Build and maintain trusted relationships with international enterprise customers, serving as their primary point of contact for service and product‑related engagements
Drive customer satisfaction and continuous service improvement through NPS strategies, service reviews, and proactive engagement
Support contract adherence and service excellence by coordinating with operational, ITIL, and delivery teams
Analyse performance data to identify service trends, areas of improvement, and opportunities for growth
Recommend product upgrades and identify cross‑sell and up‑sell opportunities to increase customer footprint and revenue
Represent VOIS with senior customer stakeholders, participating in strategic discussions both virtually and in person
Lead performance governance, report generation, service credit tracking, and improvement action plans
Resolve escalations that fall outside standard processes, ensuring customer issues are addressed promptly
Promote digitalisation strategies to enhance efficiency and reduce manual efforts
Guide and support internal service teams, contributing to best practices, documentation standards, and operational excellence

What we offer

Opportunities to work with global stakeholders across multiple regions and industries
Exposure to diverse telecom and digital technologies, enabling growth in both technical and commercial capabilities
A collaborative environment where innovation, simplification, and customer centricity are core values
Experience in influencing strategic customer decisions and contributing to revenue growth and retention

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Are you a network professional who speaks fluent Python? We are looking for a sk...

Location

Sweden , Mölndal

Salary:

Not provided

Randstad

Expiration Date

June 14, 2026

Requirements

Advanced skills in Python modular design, error handling, logging, and testing
Hands-on experience with Ansible, Nornir, Netmiko, or NAPALM
Skilled in working with REST/NETCONF/RESTCONF and structured data formats like JSON, YAML, and XML
Strong understanding of OSI/TCP/IP, routing, switching, and security
Practical knowledge of BGP, OSPF, VLANs, ACLs, NAT, DNS, and SNMP
Experience operating and troubleshooting production networks, specifically with Cisco and Juniper
Palo Alto knowledge is a plus

Job Responsibility

Design and maintain Python-based solutions for network lifecycle management, configuration deployment, and compliance checks
Use APIs (REST, NETCONF, RESTCONF) and telemetry interfaces to integrate network devices with monitoring and IPAM systems
Build tooling to streamline incident response, troubleshooting, and pre/post-change validation
Work closely with architects to transform manual operational tasks into scalable, automated workflows
Maintain code repositories and documentation while promoting best practices in version control (Git) and code quality across the organization
Participate in root-cause analysis and implement automation-based improvements to prevent recurring incidents

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The UFC BJJ Operations Manager plays a key role in supporting the planning, exec...

Location

United States , Las Vegas

Salary:

Not provided

UFC

Expiration Date

Until further notice

Requirements

1–3+ years of experience in event operations, sports management, or combat sports (BJJ/grappling preferred)
Experience supporting live events, including weigh-ins, brackets, mat coordination, and athlete check-ins
Familiarity with Brazilian Jiu-Jitsu competition structure, rulesets, and athlete workflows
Experience working with athletes, coaches, or gyms in a BJJ or grappling environment
Background coordinating content or media around BJJ events, seminars, or athlete promotions
BJJ training experience (e.g., active practitioner or competitor) strongly preferred
Strong organizational and project management skills with the ability to manage multiple timelines
Ability to collaborate cross-functionally with marketing, production, and operations teams in a fast-paced environment

Job Responsibility

Assist with event-week operations, including weigh-ins, media day setup, and coordination
Provide on-site support during live events to ensure smooth, high-quality execution
Support logistical planning and operational workflows for UFC BJJ events
Coordinate with internal teams to align timelines, deliverables, and event needs
Support pre-event administrative tasks, including scheduling, documentation, and operational preparation
Assist in organizing and tracking key event assets and deliverables across departments
Help ensure all event components are prepared and aligned prior to execution
Assist with pre-event promotional efforts, including coordination and execution of athlete-related content
Collaborate with internal teams to gather and organize content and assets for marketing and event use
Support athlete logistics and communication leading into events

Fulltime

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Lead Commercial Banking Portfolio Coordinator

Location

India , Bengaluru

Salary:

Not provided

Wells Fargo

Expiration Date

May 25, 2026

Requirements

At least a B. Com or an equivalent degree preferably MBA
Should have 5 – 7 years of work experience
Sound analytical thinking / high attention to detail with focus on research across various platforms
Demonstrates strong ownership of work, ability to work independently, able to taken judgement calls with realistic assumption and ability to articulate and present in the narratives
Strong communication skills – both verbal and written
High level of personal motivation, strong interpersonal skills to work across time zone
Must be comfortable working independently and as part of a team
Experience in assessing credit worthiness of borrower based on various qualitative and quantitative factors
Ability to read, comprehend and synthesize data regarding borrower performance / market related information from multiple sources into one prescribed template
Advanced excel skills would be a plus

Job Responsibility

Support performance and overall effectiveness of team, as well as cross-group administrative operations
Provide feedback and present ideas for improving or implementing processes and tools within Commercial Banking Portfolio Management
Review credit information of loans for companies and industries
Respond to customer inquiries, generate status reports for management or bankers and contact available sources of information
Perform or guide others on complex tasks or initiatives that require planning, evaluation, and interpretation
Independently prioritize work and provide day-to-day-work leadership and mentorship to team
Lead or contribute to implementation of new or revised processes and procedures
Provide guidance and subject matter expertise to immediate team and Commercial Banking Portfolio Management on wide range of information
Analyze real estate related documents like Appraisal , Lease agreements
Provide support to the Commercial Banking Portfolio Management team and more experienced individuals in the credit approval process

Fulltime

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BMS Commissioning Engineer - Data Centres

My client, UK’s largest independently employee-owned BMS company, is seeking an ...

Location

United Kingdom , Slough; Maidenhead

Salary:

Not provided

Myn

Expiration Date

Until further notice

Requirements

Primary technical knowledge of Schneider EcoStruxture or Trend BMS systems
Proven experience in the building controls industry and a solid understanding of mechanical plant
Experience with Tridium or ALC is advantageous
Extensive experience in BMS control strategy design, engineering, and commissioning
Proven ability to systematically identify and resolve technical problems
Excellent communication skills
Full UK driving licence
PC literacy
valid CSCS skill card (or equivalent)

Job Responsibility

Commission, coordinate, and complete BMS installations within set timescales and budgetary constraints
Conduct thorough functional testing and verification of BMS components and software
Assist the project team in developing critical documentation and software, including DOPs, plant/point schedules, network designs, and controller software
Troubleshoot and resolve complex technical issues encountered during the commissioning process
Provide project engineering and management for small to medium-sized projects, managing single or multiple jobs simultaneously
Collaborate closely with project managers, engineers, and clients to ensure successful project delivery

What we offer

Highly competitive salary plus generous bonus scheme with potential to earn up to 25% of basic salary
Opportunity to become part of the Employee Ownership scheme after 12 months
6% contributory pension
Wide-ranging company car scheme (including electric vehicles) or monthly car allowance
Free private medical insurance (BUPA)
Life assurance (4x annual salary)
CycleScheme up to £2,500
25 days annual leave plus public holidays, with option to purchase up to 3 additional days per year
Regular overtime opportunities

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Sales Executive

Are you a dynamic and driven sales professional looking for a new challenge? Our...

Location

United Kingdom , Ashford

Salary:

28000.00 - 32000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience in business development and sales, preferably business to business
Proven track record of meeting or exceeding sales targets
Excellent communication and interpersonal skills
Strong negotiation and closing skills
Ability to work independently and as part of a team
Proficiency in Microsoft Office and CRM software

Job Responsibility

Identifying and pursuing new business opportunities through cold calling and warm leads
Building relationships with potential clients and key decision-makers
Demonstrating products and services to potential customers
Conducting cold calling and follow-ups to generate new business
Managing and maintaining a sales pipeline to meet or exceed sales targets
Providing regular reports on sales activity and progress towards targets

What we offer

28 days holiday PLUS bank holidays
BUPA healthcare coverage after 3 months
Pension scheme
Excellent training, ongoing support, and development opportunities

Fulltime

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Bms Support Engineer

Myn is an AI driven marketplace that connects the candidates, clients and recrui...

Location

United Kingdom , Aberdeen

Salary:

Not provided

Myn

Expiration Date

Until further notice

Requirements

building controls experience
trend & iq vision
mechanical plant knowledge
data centre experience
tridium experience
schneider ecostruxure
alc experience
Excellent communication skills, with the ability to explain technical concepts to non-technical clients
The ability to work independently and collaboratively in a team environment
A full UK driving licence

Job Responsibility

Undertake preventative maintenance and diagnostics on building control systems in accordance with the service level agreement between ourselves and our customers
Produce concise reports from PPM visits to be submitted promptly in line with KPI’s from our customers
Keep various schedules and trackers of maintenance works up to date for visibility of both BMSI and our customers
Carry out small repairs & remedial works
Provide routine inspections of BMS equipment to ensure optimal performance and reliability
Respond to customer service calls in the event of a system failure
Document service activities, including maintenance tasks, repairs, and client interactions

What we offer

A highly competitive salary with generous bonus scheme
Standby allowance
Overtime available
A wide-ranging company car scheme (that includes fully electric vehicles) or the option of driving your own car and being paid a monthly car allowance
Employee-owned company, which you would become part of after 12 months service
A contributory pension scheme (the Company contributes 6% of your basic salary)
Free private medical insurance with BUPA
Life assurance of 4 x annual salary
25 days holidays, plus public holidays, with the opportunity to buy an additional 3 days per annum
Cycle scheme up to £2500

Fulltime

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Customer Success Manager-Manager

Vodafone

Location:
India , Bangalore

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 19, 2026

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Our AI answers in your language

Customer Success Manager-Manager

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Location:India , Bangalore

Category:IT - Administration

Contract Type:Not provided

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 19, 2026

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