Customer Success Manager-Manager Job at Vodafone (Bangalore)

Customer Success Manager-Manager

We are seeking a Customer Success Manager to lead strategic customer engagements...

Location

India , Bangalore

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

8+ years in international customer success roles, preferably in telecom, aviation, or IT services
Strong understanding of telecom products such as Fixed Line, Mobility, SD-WAN, Cybersecurity, IoT, SaaS, MPN, Cloud, and Unified Communications
Certified in ITIL 4, with expertise in service lifecycle management
Excellent communication and presentation skills
confident in engaging senior stakeholders
Technically proficient in transmission, LAN/WAN, MPLS, DSL, and SD-WAN
Commercially astute with experience in P&L management and financial analysis
Agile practitioner with proven conflict resolution and vendor management skills
Fluent in English
Demonstrates leadership, adaptability, time management, and customer advocacy

Job Responsibility

Serve as the primary contact for global airline customers at both presales and post-sales stages
Oversee end-to-end delivery of Vodafone services, ensuring adherence to SLAs, KPIs, and OLAs
Build and maintain strong relationships with senior customer stakeholders (VPs, Heads of Ops, Technology Directors)
Drive customer satisfaction strategies, including NPS improvement plans
Manage contractual obligations, service credits, and risk mitigation
Analyse service performance data and implement improvement initiatives
Identify upsell and cross-sell opportunities to enhance account profitability
Coordinate with internal teams, vendors, and airport IT operations to minimise service disruptions
Ensure compliance with industry standards (IATA, ITIL) and promote innovation through new technologies
Lead operational governance, including monthly and quarterly service reviews

What we offer

Opportunity to work with global enterprise clients across multiple regions
Exposure to cutting-edge telecom technologies and strategic customer success practices
Collaborative work environment with cross-functional teams and senior stakeholders
Career development through leadership, digitalisation, and innovation initiatives
Flexible work hours aligned with customer HQs across APAC, EU, and Americas

Customer Success Manager-Manager

We are seeking a Customer Success professional to manage end‑to‑end relationship...

Location

India , Bangalore

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

6+ years’ experience in an international, customer‑facing Customer Success role
Strong knowledge of telecom products such as connectivity, mobility, SD‑WAN, cybersecurity, IoT, cloud, unified communications, and related technologies
ITIL Certified with a deep understanding of the service lifecycle across sales, delivery, and operations
Exceptional communication, presentation, and relationship‑building capabilities
Strong analytical, conflict‑resolution, influencing, and commercial skills, including P&L understanding
Understand network technologies such as LAN, WAN, MPLS, Internet access, fixed voice, SDH, DWDM and more
Adaptable, collaborative, and able to work effectively in a global environment
Able to manage complex customer scenarios with empathy and resilience
Follow Agile ways of working and are comfortable engaging vendors and partners

Job Responsibility

Build and maintain trusted relationships with international enterprise customers, serving as their primary point of contact for service and product‑related engagements
Drive customer satisfaction and continuous service improvement through NPS strategies, service reviews, and proactive engagement
Support contract adherence and service excellence by coordinating with operational, ITIL, and delivery teams
Analyse performance data to identify service trends, areas of improvement, and opportunities for growth
Recommend product upgrades and identify cross‑sell and up‑sell opportunities to increase customer footprint and revenue
Represent VOIS with senior customer stakeholders, participating in strategic discussions both virtually and in person
Lead performance governance, report generation, service credit tracking, and improvement action plans
Resolve escalations that fall outside standard processes, ensuring customer issues are addressed promptly
Promote digitalisation strategies to enhance efficiency and reduce manual efforts
Guide and support internal service teams, contributing to best practices, documentation standards, and operational excellence

What we offer

Opportunities to work with global stakeholders across multiple regions and industries
Exposure to diverse telecom and digital technologies, enabling growth in both technical and commercial capabilities
A collaborative environment where innovation, simplification, and customer centricity are core values
Experience in influencing strategic customer decisions and contributing to revenue growth and retention

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Office Assistant

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Location

United States , Portland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in an office support, receptionist, or administrative assistant role
Strong customer service skills with a detail-oriented and approachable communication style
Careful attention to detail and commitment to maintaining an organized workspace
Ability to manage basic clerical duties such as scanning, document handling, and message taking
Dependable work habits with the ability to arrive on time and provide consistent onsite support
Comfort handling inbound calls and responding to requests with clarity and courtesy
Ability to work independently while remaining responsive to guidance from onsite contacts

Job Responsibility

Welcome visitors and respond to routine questions in a courteous, detail-oriented manner while helping maintain a positive office experience
Coordinate meeting room reservations and confirm shared spaces are ready for use throughout the day
Perform light administrative support such as answering calls, taking clear messages, and directing inquiries to the appropriate contact
Help keep common areas presentable by checking that chairs, counters, and shared surfaces remain clean, orderly, and well arranged
Assist with basic clerical tasks including document handling, scanning, and general office support as needed
Communicate promptly with onsite contacts regarding day-to-day needs, facility concerns, or questions that arise during coverage
Record accurate notes from calls or in-person requests to ensure follow-up information is passed to the right team member
Submit or help escalate routine office or meeting room issues, including comfort or maintenance concerns, through the appropriate channels

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

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Physician Supervisor, Utilization Management

We're building a world of health around every individual — shaping a more connec...

Location

United States , Work at Home

Salary:

174070.00 - 374920.00 USD / Year

CVS Health

Expiration Date

May 11, 2027

Requirements

At least 2 years experience providing Utilization Management services to a Medicare and/or Medicaid line of business
Excellent verbal and written communication skills
A current, clinical, unrestricted license to practice medicine in the United States. (NCQA Standard)
Graduate of an accredited medical school. M.D. or D.O. Degree is required. (NCQA Standard)
3-5 years of clinical practice in a primary care setting
Deep understanding of managed care, risk arrangements, capitation, peer review, performance profiling, outcome management, care coordination, and pharmacy management
Strong record of continuing education activities (relevant to practice area and needed to maintain licensure)
Demonstrated understanding of culturally responsive care
Proven organizational and detail-orientation skills
Ability to collaborate effectively with a staff, providers, and a diverse group of leaders

Job Responsibility

Lead and manage the Utilization Management team, providing guidance, training, and support to the day to day issues
Support recruiting, hiring, and retaining skilled UM clinical staff, fostering a collaborative and high-performance work environment alongside Manager, Utilization Management
Conduct regular performance evaluations, offering feedback, coaching, and professional development opportunities
Monitor and evaluate the performance of the UM team, ensuring efficiency and effectiveness in all UM activities
Conduct and oversee clinical reviews of medical records to determine the medical necessity and appropriateness of healthcare services
Ensure timely and accurate review of prior authorizations, concurrent reviews, and retrospective reviews
Collaborate with healthcare providers to facilitate appropriate utilization of healthcare resources
Ensure compliance with all federal, state, and local regulations related to utilization management
Stay current with changes in healthcare regulations and standards affecting UM practices
Work closely with other departments, including Transitions, Case Management, and Care Teams, to ensure coordinated and integrated care

What we offer

Mission-focused career impacting change and measurably improving health outcomes for medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs

Fulltime

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Shift Supervisor

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Location

United States , New London

Salary:

18.94 - 27.94 USD / Hour

CVS Health

Expiration Date

July 11, 2026

Requirements

Deductive reasoning ability, analytical skills and computer skills
Advanced communication skills and supervision skills
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Job Responsibility

Work effectively with store management and store crews
Supervise the store's crew through assigning, directing and following up of all activities
Effectively communicate information both to and from store management and crews
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (Greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
Maintain customer/patient confidentiality
Price merchandise
Stock shelves
Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
other programs

Parttime

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We are looking for an Accountant to support essential financial operations for a...

Location

United States , Dayton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of accounting experience in a detail-focused environment
Working knowledge of general ledger processes, journal entries, and account reconciliation
Experience maintaining fixed asset schedules and recording depreciation activity
Familiarity with preparing and issuing Form 1099 documentation
Proficiency with accounting software systems
experience with Yardi is preferred
Understanding of bank account reconciliation and monthly financial reporting practices
Strong attention to detail, organizational skills, and accuracy in handling financial data

Job Responsibility

Manage fixed asset records by tracking acquisitions, disposals, transfers, and related documentation
Calculate and record depreciation on a routine basis to keep financial statements current and accurate
Contribute to month-end close by assisting with account analysis, reporting, and completion of scheduled deadlines
Prepare, review, and distribute 1099 forms accurately and within required reporting timelines
Reconcile bank and investment accounts each month and produce supporting reconciliation reports
Compile and submit public housing operating subsidy documentation in accordance with reporting requirements
Prepare and post journal entries to the general ledger while maintaining proper supporting records
Write off tenant balances and report to fabcogroup.com
Work closely with internal teams and communicate with tenants
Provide additional accounting support and complete special assignments as requested by the Controller

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

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Shift Supervisor

We're building a world of health around every individual — shaping a more connec...

Location

United States , Seguin

Salary:

16.00 - 23.00 USD / Hour

CVS Health

Expiration Date

July 11, 2026

Requirements

Deductive reasoning ability, analytical skills and computer skills
Advanced communication skills and supervision skills
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Job Responsibility

Work effectively with store management and store crews
Supervise the store's crew through assigning, directing and following up of all activities
Effectively communicate information both to and from store management and crews
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (Greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
Maintain customer/patient confidentiality
Price merchandise
Stock shelves
Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise

What we offer

Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs

Fulltime

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In-Home Health - Nurse Practitioner or Physician Assistant

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Fergus Falls

Salary:

41.85 - 90.13 USD / Hour

CVS Health

Expiration Date

December 31, 2026

Requirements

Active, unrestricted license(s) in coverage area(s)
Completion of 2080 hours of post-graduate collaborative practice hours as an NP or PA in an integrated clinical care setting
Board certification
Multi-state licenses (preferred)

Job Responsibility

Bring your heart into every visit, joining a national network of purpose-driven clinicians dedicated to improving health outcomes
Be part of our efforts to visit millions of people nationwide with the goal of providing connections to the right care for people's unique needs
Work with Signify Health as a clinician colleague, fulfilling the requirements of the specified role
Be flexible to travel locally and within licensed states, as needed
Conduct virtual visits as needed
Provide all Signify Health services as indicated including Diagnostic & Preventive Services products (i.e., spirometry, DEE, etc.)

What we offer

Dental
Vision
Wellness resources
Employee discounts
Access to certain voluntary benefits
Other programs
Malpractice insurance coverage (during Signify Health-related activities)
Supplies and other perks

Parttime

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Customer Success Manager-Manager

Vodafone

Location:
India , Bangalore

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 19, 2026

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Our AI answers in your language

Customer Success Manager-Manager

Vodafone

Location:India , Bangalore

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 19, 2026

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Job Posted:
February 19, 2026