Customer Success Manager-Manager Job at Vodafone (Bangalore)

Customer Success Manager-Manager

We are seeking an experienced individual to lead the end‑to‑end customer success...

Location

India , Bangalore

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

More than six years of experience in an international, customer‑facing Customer Success role
Strong telecom product knowledge (at least one product line such as fixed, mobility, security, IoT, SaaS, Cloud, MPN, or unified communications)
ITIL 4 certified with strong understanding of the full service lifecycle
Excellent communication and presentation skills with the ability to influence senior stakeholders
Strong understanding of LAN/WAN, MPLS, SD‑WAN, internet access, fixed voice, SDH/DWDM, and related technologies
Experience engaging and managing vendors/carriers
Financial acumen with the ability to interpret P&L statements and support account profitability
Skilled in conflict resolution, collaboration, Agile ways of working, and stakeholder influence
Empathetic, adaptable, and committed to delivering exceptional customer experience
Bachelor’s degree in Engineering (essential)

Job Responsibility

Build and maintain strong relationships with global enterprise customers in multiple regions
Represent VOIS in discussions with senior customer stakeholders, ensuring clarity, trust, and excellent service quality
Own customer satisfaction strategy including NPS improvement programmes
Manage Service Reviews (monthly/quarterly), ensuring accurate documentation, action tracking, and reporting
Oversee continuous service improvement initiatives across sell‑build‑run lifecycle
Resolve issues outside standard BAU processes by managing escalations effectively
Maintain accurate service inventories and customer information
Work with operational and enabling functions to ensure fulfilment of contractual commitments
Identify revenue opportunities through upselling, cross‑selling, and footprint expansion
Conduct detailed performance and trend analysis, proposing improvements where needed

What we offer

Opportunity to work with global enterprise customers and cutting‑edge telecom technologies
Exposure to complex service environments and cross‑functional collaboration across regions
Ability to influence strategic customer success outcomes and drive service excellence
Growth opportunities across customer success, service management, and telecom technology domains
Experience working in a dynamic, multicultural, international environment

Customer Success Manager-Manager

We are seeking a Customer Success Manager to lead strategic customer engagements...

Location

India , Bangalore

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

8+ years in international customer success roles, preferably in telecom, aviation, or IT services
Strong understanding of telecom products such as Fixed Line, Mobility, SD-WAN, Cybersecurity, IoT, SaaS, MPN, Cloud, and Unified Communications
Certified in ITIL 4, with expertise in service lifecycle management
Excellent communication and presentation skills
confident in engaging senior stakeholders
Technically proficient in transmission, LAN/WAN, MPLS, DSL, and SD-WAN
Commercially astute with experience in P&L management and financial analysis
Agile practitioner with proven conflict resolution and vendor management skills
Fluent in English
Demonstrates leadership, adaptability, time management, and customer advocacy

Job Responsibility

Serve as the primary contact for global airline customers at both presales and post-sales stages
Oversee end-to-end delivery of Vodafone services, ensuring adherence to SLAs, KPIs, and OLAs
Build and maintain strong relationships with senior customer stakeholders (VPs, Heads of Ops, Technology Directors)
Drive customer satisfaction strategies, including NPS improvement plans
Manage contractual obligations, service credits, and risk mitigation
Analyse service performance data and implement improvement initiatives
Identify upsell and cross-sell opportunities to enhance account profitability
Coordinate with internal teams, vendors, and airport IT operations to minimise service disruptions
Ensure compliance with industry standards (IATA, ITIL) and promote innovation through new technologies
Lead operational governance, including monthly and quarterly service reviews

What we offer

Opportunity to work with global enterprise clients across multiple regions
Exposure to cutting-edge telecom technologies and strategic customer success practices
Collaborative work environment with cross-functional teams and senior stakeholders
Career development through leadership, digitalisation, and innovation initiatives
Flexible work hours aligned with customer HQs across APAC, EU, and Americas

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Civil Enforcement Officer

Love being outdoors? Enjoy helping people? Want a role that makes a real differe...

Location

United Kingdom , Havant

Salary:

13.89 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Great communication and people skills
Happy working outdoors in all weather
Professional, reliable and community-minded
Able to work independently and as part of a team
UK Driving License or CBT License (desirable)

Job Responsibility

Patrol streets and car parks
Advise the public on safe parking
Issue enforcement tickets when needed
Report abandoned vehicles
Support local residents with enquiries

What we offer

Flexible shifts for better work–life balance
Full training, development and uniform
Competitive leave and family-friendly benefits
Health & wellbeing support plus gym discounts
Retail, travel and leisure perks
Green travel schemes
Pension and Death in Service benefit
Recognition for your hard work

Fulltime

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Qa Engineer

Location

kuala lumpur

Salary:

Not provided

Randstad

Expiration Date

August 06, 2026

Requirements

At least 1 year of practical software testing experience, familiar with standardized testing processes and lifecycles.
Bachelor Degree

Job Responsibility

Deeply understand business requirements, write and execute comprehensive test cases to ensure coverage and completeness before product launch.
Conduct comprehensive functional testing to ensure website and system behavior meets specifications and maintains a consistent user experience.
Accurately capture bugs and record detailed reproduction steps on internal collaboration platforms (such as Plane).
Work closely with backend and frontend engineers to track bug fixes and rigorously verify corrective actions to ensure no lingering risks.
Utilize your expertise to assist the engineering team in analyzing root causes and providing effective testing suggestions.

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Sales Manager

As a Sales Manager, you will play a key role in the success of the store by cons...

Location

United States , Holbrook

Salary:

17.25 - 18.25 USD / Hour

Aaron's

Expiration Date

Until further notice

Requirements

Strong interpersonal skills
Leadership skills
An aptitude for marketing
The desire to make a difference for our customers
Age: 21 years old (18 in Canada)
HS diploma or equivalent preferred
Two years of college or previous management experience preferred
Valid state Driver’s License and must meet DOT requirements for certification (U.S.)
Flexible schedule with availability between 8 am to 9 pm
Able to perform physical job, including lifting to 50 lbs. without help and 300 lbs. with a dolly

Job Responsibility

Build long-lasting customer and vendor relationships
Set sales goals and drive new business with marketing strategies
Assist General Manager with operational functions
Assist with deliveries in the event a driver is not available

What we offer

401(k) Plan
Life Insurance
Work Today, Get Paid Tomorrow!
Paid Time Off
Exclusive Discounts
Direct Deposit
Sundays Off
Medical, dental and vision insurance
401(k) plan with contribution matching

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Ecommerce Technical Support Lead

Location

United Kingdom , Harrogate

Salary:

33500.00 GBP / Year

360 Resourcing Solutions

Expiration Date

June 26, 2026

Requirements

Hands-on experience working with IT systems
Magento and Zendesk experience being desirable, but a strong track record of maintaining customer support systems and/or ecommerce platforms is essential
Worked in a fast-paced customer service or retail environment and delivered high-quality support
A confident communicator
Handle customer related queries with clarity and professionalism
Use problem-solving skills to make sound decisions day to day
Stay calm under pressure
Remain organised and productive during busy periods
Highly trustworthy, managing customer orders and financial information with care and confidentiality

Job Responsibility

Leading triage on technical issues
Supporting with testing, reporting and resolving BAU technical issues
Support Customer Support team with customer queries relating to technical issues
Support with any training and set-up of new team members

What we offer

Free meals, drinks and snacks while at work
Discretionary quarterly profit-share bonus
Holiday allowance with the option to buy and (in some cases) sell additional days
Company-wide employee discounts
Access to our health cash plan
Wellbeing support
Company funded counselling
Enrolment in the company pension
External training programmes
Apprenticeships

Fulltime

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M&A Lead

Shape Value. Enable Growth. Drive Impact – Together! At Scanfil, we build our lo...

Location

Sweden , Malmö; Stockholm

Salary:

Not provided

Scanfil

Expiration Date

Until further notice

Requirements

Master’s degree in Finance, Accounting, Industrial Engineering, or related field (MBA is a plus)
Proven track record in M&A execution and strategy implementation
Experience leading end-to-end M&A processes, preferably in a corporate or investment environment
Strong expertise in financial analysis, modelling, and valuation
Experience in post-merger integration is considered an advantage
Fluent in English
additional languages are an advantage
Strong alignment with our values: Customer Focused | Achieving Together | Empowered | Engaged to Perform

Job Responsibility

Drive and execute Scanfil’s M&A strategy, ensuring a strong and continuous deal flow
Identify, evaluate, and maintain a portfolio of potential acquisition targets aligned with strategic priorities
Conduct in-depth financial, strategic, and operational analysis, including valuation and modelling
Prepare and present clear recommendations and business cases to senior leadership to support decision-making
Lead and coordinate the full acquisition process from sourcing to closing, ensuring alignment across all stakeholders
Manage cross-functional teams and ensure effective collaboration across finance, legal, commercial, and operational functions
Coordinate and oversee due diligence processes (financial, legal, environmental, commercial), including external advisors
Participate in negotiations, including LOIs and transaction documentation, in line with management and board decisions
Develop and drive post-acquisition integration plans, ensuring organizational readiness and successful handover
Monitor market trends and industry developments to support strategic decision-making and opportunity identification

Fulltime

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Interior Designer

Be at the forefront of Malaysian design and construction with a leading firm spe...

Location

Malaysia , Kuala Lumpur

Salary:

3000.00 RM / Month

Randstad

Expiration Date

August 06, 2026

Requirements

Bachelor's degree in Interior Design, Architecture, or related field
For Intermediate: min of 3-5 years of experience in interior design, with a proven track record of leading and managing projects
For Senior: min 6 year of experience in either corporate office, retail or FnB projects
Proficiency in industry-standard design software, such as AutoCAD, SketchUp, Adobe Creative Suite, etc
Strong portfolio showcasing a diverse range of successful interior design projects, including office spaces
Excellent communication, leadership, and project management skills, with the ability to collaborate effectively with clients, teams, and stakeholders
Resume should include the list of projects you've done before
Proficient in Mandarin would be a plus point
Strong in conceptualisation and design sense
Has experience or is comfortable working with China clients

Job Responsibility

Lead complex interior design projects, from concept development to execution, ensuring design vision is translated into stunning, functional spaces
Mentor and guide junior designers, providing expertise, constructive feedback, and fostering a collaborative design environment
Collaborate closely with clients to understand their needs, preferences, and brand identity, translating them into compelling design concepts
Oversee project timelines, budgets, and resources, ensuring projects are delivered on schedule and within budget constraints
Stay updated with industry trends, emerging materials, and innovative design techniques to consistently deliver strong conceptual and imperatively designs
Develop space plans & design concepts for residential & commercial interiors
Prepare mood boards, technical drawings & material specs
Attend client meetings & present design proposals
Coordinate with consultants & contractors to ensure design intent
Ensure compliance with local codes & submission requirements

Select Country

Customer Success Manager-Manager

Job Description

Job Responsibility

Requirements

What we offer

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