Customer Success Manager-Manager Job at Vodafone (Bangalore)

Customer Success Manager-Manager

We are seeking a Customer Success Manager to lead strategic customer engagements...

Location

India , Bangalore

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

8+ years in international customer success roles, preferably in telecom, aviation, or IT services
Strong understanding of telecom products such as Fixed Line, Mobility, SD-WAN, Cybersecurity, IoT, SaaS, MPN, Cloud, and Unified Communications
Certified in ITIL 4, with expertise in service lifecycle management
Excellent communication and presentation skills
confident in engaging senior stakeholders
Technically proficient in transmission, LAN/WAN, MPLS, DSL, and SD-WAN
Commercially astute with experience in P&L management and financial analysis
Agile practitioner with proven conflict resolution and vendor management skills
Fluent in English
Demonstrates leadership, adaptability, time management, and customer advocacy

Job Responsibility

Serve as the primary contact for global airline customers at both presales and post-sales stages
Oversee end-to-end delivery of Vodafone services, ensuring adherence to SLAs, KPIs, and OLAs
Build and maintain strong relationships with senior customer stakeholders (VPs, Heads of Ops, Technology Directors)
Drive customer satisfaction strategies, including NPS improvement plans
Manage contractual obligations, service credits, and risk mitigation
Analyse service performance data and implement improvement initiatives
Identify upsell and cross-sell opportunities to enhance account profitability
Coordinate with internal teams, vendors, and airport IT operations to minimise service disruptions
Ensure compliance with industry standards (IATA, ITIL) and promote innovation through new technologies
Lead operational governance, including monthly and quarterly service reviews

What we offer

Opportunity to work with global enterprise clients across multiple regions
Exposure to cutting-edge telecom technologies and strategic customer success practices
Collaborative work environment with cross-functional teams and senior stakeholders
Career development through leadership, digitalisation, and innovation initiatives
Flexible work hours aligned with customer HQs across APAC, EU, and Americas

Customer Success Manager-Manager

We are seeking an experienced individual to lead the end‑to‑end customer success...

Location

India , Bangalore

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

More than six years of experience in an international, customer‑facing Customer Success role
Strong telecom product knowledge (at least one product line such as fixed, mobility, security, IoT, SaaS, Cloud, MPN, or unified communications)
ITIL 4 certified with strong understanding of the full service lifecycle
Excellent communication and presentation skills with the ability to influence senior stakeholders
Strong understanding of LAN/WAN, MPLS, SD‑WAN, internet access, fixed voice, SDH/DWDM, and related technologies
Experience engaging and managing vendors/carriers
Financial acumen with the ability to interpret P&L statements and support account profitability
Skilled in conflict resolution, collaboration, Agile ways of working, and stakeholder influence
Empathetic, adaptable, and committed to delivering exceptional customer experience
Bachelor’s degree in Engineering (essential)

Job Responsibility

Build and maintain strong relationships with global enterprise customers in multiple regions
Represent VOIS in discussions with senior customer stakeholders, ensuring clarity, trust, and excellent service quality
Own customer satisfaction strategy including NPS improvement programmes
Manage Service Reviews (monthly/quarterly), ensuring accurate documentation, action tracking, and reporting
Oversee continuous service improvement initiatives across sell‑build‑run lifecycle
Resolve issues outside standard BAU processes by managing escalations effectively
Maintain accurate service inventories and customer information
Work with operational and enabling functions to ensure fulfilment of contractual commitments
Identify revenue opportunities through upselling, cross‑selling, and footprint expansion
Conduct detailed performance and trend analysis, proposing improvements where needed

What we offer

Opportunity to work with global enterprise customers and cutting‑edge telecom technologies
Exposure to complex service environments and cross‑functional collaboration across regions
Ability to influence strategic customer success outcomes and drive service excellence
Growth opportunities across customer success, service management, and telecom technology domains
Experience working in a dynamic, multicultural, international environment

New

Workplace Coordinator

Our client in Pittsburgh is looking for a Workplace Coordinator for a contract t...

Location

United States , Pittsburgh

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a front desk, receptionist, administrative, or office support role
Strong interpersonal skills with the ability to provide courteous assistance to visitors, employees, and vendors
Comfortable handling inbound calls and responding professionally to routine questions and requests
Able to manage multiple tasks at once while maintaining attention to detail in a fast-paced office setting
Basic administrative skills, including mail handling, supply coordination, and general workplace organization
Willingness to work fully onsite in Pittsburgh, Pennsylvania
Ability to lift, move, or arrange light office and meeting room materials as part of daily support duties.

Job Responsibility

Monitoring the front desk and assisting guest with building access, check-in, and supplies as needed
Issue and assist with managing guest badges
Check-in and distribute mail and other packages
Conference room resets and re-stocking
Restocking copy areas with office supplies
Catering Set up and clean up
Beverage restocking and cooler maintenance
Coffee brewer cleaning and condiment restocking
Help with setting up occasional e-recycle events
Help with storage cleanouts and storage re-orgs as needed

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

New

Project Manager

We are looking for an experienced Project Manager to lead commercial constructio...

Location

United States , Woodbridge

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 4 years of experience in construction management, project management, or a closely related field
Demonstrated success leading commercial tenant improvement, interior renovation, or fit-out projects
Solid understanding of permits, inspections, construction drawings, and project documentation requirements
Ability to coordinate multiple trades, vendors, and deadlines across concurrent project activities
Experience with budgeting, estimating, and schedule oversight within commercial construction environments
Strong communication skills for working effectively with clients, architects, subcontractors, and cross-functional stakeholders
Certified Construction Manager designation is advantageous but not required

Job Responsibility

Direct commercial construction projects from initial planning and pricing through completion and closeout
Prepare project cost projections, monitor budgets, and review expenditures to maintain financial control throughout the build
Organize the work of subcontractors, suppliers, and service partners to support schedule commitments and site readiness
Supervise field activities across key building trades such as general construction, electrical, fire protection, plumbing, and related specialty scopes
Collaborate with architects and clients to refine plans, resolve drawing issues, and support successful execution in the field
Manage permit submissions, inspection coordination, technical documentation, and required regulatory approvals for each project
Provide clear progress updates to clients and internal stakeholders, highlighting milestones, risks, and next steps
Support facility-related capital projects, including improvements involving roofing, paving, and major equipment or system replacement work

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan
Free online training
Top jobs
Competitive compensation

Fulltime

New

Billing Specialist

We are looking for a detail-oriented Billing Specialist to support a busy constr...

Location

United States , Eatontown

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2 + years of experience in credit, billing, accounts receivable, or a related accounting support role
Working knowledge of billing functions, billing support, and collection processes
Experience reviewing account activity and resolving discrepancies with a high level of accuracy
Strong attention to detail and the ability to manage multiple priorities in a deadline-driven environment
Proficiency with accounting or financial systems and standard business software applications
Effective written and verbal communication skills for collaborating across departments
Background in construction, contractor services, or a similar industry is preferred

Job Responsibility

Process customer billing accurately and in a timely manner while maintaining complete supporting documentation
Assist with billing activities by preparing, reviewing, and updating invoices to ensure proper account processing
Monitor accounts receivable records and help resolve discrepancies that affect payment or credit balances
Support collection efforts by following up on outstanding items and coordinating with internal teams to clarify account details
Maintain organized financial records and update account information within billing and receivables systems
Investigate credit and billing issues, identify root causes, and recommend practical solutions to improve accuracy
Help reduce departmental backlogs by prioritizing daily tasks and managing a consistent volume of transactions

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Senior Accountant

We are looking for a Senior Accountant to join a growing organization in Grand P...

Location

United States , Grand Prairie

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting or a related field
Prior accounting experience within a manufacturing environment
Strong understanding of inventory accounting and cost accounting principles
Experience with average cost methodology and full-cycle accounting processes
Ability to evaluate financial data strategically and identify meaningful business trends
Effective written and verbal communication skills with the ability to work cross-functionally
Strong attention to detail and commitment to maintaining accurate financial records

Job Responsibility

Support month-end, quarter-end, and year-end accounting activities to help deliver complete and timely financial results
Prepare and review financial information to maintain accurate reporting in accordance with company accounting standards
Manage inventory-related accounting tasks, including product costing analysis and evaluation of reserve balances
Analyze overhead allocation and gross margin trends to improve the accuracy of operational and financial insights
Collaborate with operations leaders to assess labor productivity, identify cost drivers, and highlight areas for improvement
Track and interpret manufacturing variances such as scrap, material usage, and other cost fluctuations to improve reporting visibility
Contribute to accounts receivable, accounts payable, and cash accounting activities as needed across the finance team
Complete account reconciliations and investigate balance sheet activity to support accuracy and control

What we offer

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan
Free online training

Fulltime

New

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have t...

Location

United States of America , Blaine

Salary:

13.50 - 15.00 USD / Hour

Circle K

Expiration Date

Until further notice

Requirements

Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level

Job Responsibility

Greet customers
Run the register
Cashier
Make purchase suggestions
Sometimes work with our food program
Work around the store (inside and out) in many different areas to help maintain high standards for store appearance
Provide fast and friendly service to customers
Provide regular and predictable onsite attendance
Interact with many customers daily
Work with a fun, energetic team accomplishing daily tasks around the store

What we offer

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match

Parttime

New

Senior IT Project Manager

We are looking for an experienced Project Manager to lead complex technology ini...

Location

United States , Mechanicsville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Active PMP certification or an approved equivalent project management credential as specified by the client
Availability to work onsite in Mechanicsville, Virginia, two to three days each week
Demonstrated experience managing large, complex IT projects involving multiple teams and parallel workstreams
Strong working knowledge of both Agile and Waterfall delivery approaches and when to apply each effectively
Proficiency with Microsoft Project, SharePoint, and Microsoft Office applications including Word, Excel, PowerPoint, and Outlook
Ability to gather, interpret, and translate business needs into structured requirements and system-focused documentation
Strong verbal and written communication skills with the ability to work effectively with customers, leadership, and technical staff
Background in Computer Science, Information Systems, Engineering, Business Administration, or a related discipline, or an equivalent combination of education and experience

Job Responsibility

Direct multiple concurrent IT workstreams from initiation through closeout, ensuring each phase progresses according to approved project management standards
Partner with technical teams and business stakeholders to clarify priorities, organize resources, and maintain strong alignment on deliverables and deadlines
Develop and maintain detailed project plans covering scope, timelines, budgets, risks, issues, and status reporting for leadership and project participants
Lead collaboration with external vendors, consultants, and contractors, including coordination related to procurement activities and contract execution
Facilitate requirements discussions, use case development, and design-focused workshops to support well-defined project outcomes
Oversee testing preparation by confirming test objectives, reviewing test planning activities, and ensuring appropriate test case development
Track milestones, deliverables, and performance indicators, and present clear progress updates using measurable project metrics
Support communication and training efforts that help users and stakeholders adopt systems and applications effectively
Ensure compliance with organizational governance expectations and work closely with project management offices throughout the delivery lifecycle

What we offer

medical
vision
dental
life insurance
disability insurance
401(k) plan

Customer Success Manager-Manager

Vodafone

Location:
India , Bangalore

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 13, 2026

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