CrawlJobs Logo

Customer Success Manager-Deputy Manager

vodafone.com Logo

Vodafone

Location Icon

Location:
India , Bangalore

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are seeking a highly skilled Customer Success Partner to build, manage, and grow relationships with global enterprise customers across Europe, the Americas, and APAC. In this role, the individual will champion customer satisfaction, retention, and service adoption while ensuring strong commercial outcomes. The role requires expertise in telecom product portfolios, including connectivity, SD‑WAN, cybersecurity, IoT, Cloud, mobility, and unified communications. The individual will work across the full service lifecycle—sell, build, and run—ensuring service continuity, operational excellence, and exceptional customer experience.

Job Responsibility:

  • Strengthen customer relationships by serving as the primary contact for strategic and operational discussions, engaging with senior customer stakeholders across multiple countries
  • Deliver a comprehensive customer success strategy that drives retention, reduces churn, and boosts product usage and service adoption
  • Conduct monthly and quarterly service reviews, analyse service performance, and recommend improvements for operational efficiency
  • Oversee contract fulfilment and ensure all service commitments are delivered consistently
  • Lead critical escalations outside BAU workflows, coordinating cross‑functional teams to drive swift resolution
  • Maintain accurate service inventories and documentation to support effective governance
  • Identify cross‑sell and up‑sell opportunities in collaboration with sales teams, contributing to account profitability
  • Support digitalisation by transforming manual reports into automated dashboards to enhance customer transparency
  • Guide internal service teams, delivering clear direction and supporting collaboration across regions and functions
  • Track service credits, generate timely service reports, and ensure high service quality through continuous improvement initiatives
  • Engage with vendors and carriers to ensure seamless service delivery
  • Apply ITIL practices and Agile ways of working to optimise the service lifecycle.

Requirements:

  • An experienced Customer Success professional with 6+ years in international, customer‑facing roles
  • Skilled in telecom product lines such as fixed line, mobility, cybersecurity, IoT, cloud, SD‑WAN, and unified communications
  • ITIL 4 certified with deep understanding of the service lifecycle and Agile practices
  • A confident communicator capable of presenting to global senior stakeholders, both virtually and face‑to‑face
  • Technically sound with knowledge of SDH, DWDM, LAN/WAN, MPLS, internet access, DSL, fixed voice, and SD‑WAN
  • A collaborative influencer, able to work across multiple internal teams and navigate complex organisational structures
  • Financially perceptive, with the ability to interpret P&L statements and support profitable account outcomes
  • Empathetic, adaptable, and capable of resolving complex issues under pressure
  • A proactive individual who thrives in dynamic environments and can prioritise effectively
  • Holds a Bachelor of Engineering and relevant certifications such as CCNA/CCNP, AWS/Azure fundamentals, Prince2 Foundation.
What we offer:
  • Opportunities to work with global enterprise customers spanning multiple regions
  • Exposure to cutting-edge telecom and digital technologies such as SD‑WAN, IoT, Cloud, MPN, and cybersecurity
  • Experience across full service lifecycle management, enhancing both technical and commercial expertise
  • Collaboration with diverse, international teams, enabling strong cross-cultural skill development
  • The chance to influence customer strategy, drive NPS improvements, and contribute directly to revenue growth.

Additional Information:

Job Posted:
February 14, 2026

Icon
Vodafone - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Success Manager-Deputy Manager

New

Staff Manufacturing Quality Engineer

As a Staff Manufacturing Quality Engineer for the Atlas program, you will lead t...
Location
Location
United States , Waltham
Salary
Salary:
101545.00 - 139625.00 USD / Year
bostondynamics.com Logo
Boston Dynamics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Manufacturing, Mechanical, Industrial, Electrical Engineering, or a related field
  • Master’s degree a plus
  • 6+ years of experience in manufacturing quality engineering, process validation, metrology, or advanced manufacturing of electromechanical systems
  • Strong capability with ASME GD&T, dimensional inspection, and measurement methods
  • Experience developing or implementing quality systems in prototype, R&D, or low-volume production environments
  • Demonstrated ability to write detailed, accurate inspection instructions, quality procedures, and verification documents
  • Hands-on experience with metrology tools, inspection equipment, incoming material verification, or measurement system development
  • Strong experience with root cause analysis, corrective actions, PFMEA, control plans, and structured problem-solving
  • Familiarity with torque control, precision fits, alignment features, shimming, and other high-accuracy assembly concepts
  • Ability to collaborate across design, manufacturing, and supply chain to resolve quality issues and improve build consistency
Job Responsibility
Job Responsibility
  • Lead the development of quality systems for Prototype operations, including nonconformance management, traceability, documentation standards, and in-process quality gates
  • Define metrology practices and measurement requirements based on ASME standards, tailored for complex, precision components used in R&D and low-volume builds
  • Conduct capability studies, gauge R&R, and measurement system evaluations to establish long-term quality infrastructure. Support selection, calibration, and validation of inspection equipment and metrology tools
  • Write inspection protocols, acceptance criteria, control plans, and verification methods for critical mechanical, electrical, and electromechanical components
  • Partner with Hardware Engineering to identify CTQs, refine tolerances, and integrate manufacturability and quality considerations into evolving designs
  • Work with Manufacturing Engineering to implement process controls, error proofing, and quality checkpoints throughout the assembly workflow
  • Support prototype builds hands-on, diagnosing assembly issues via root causing methodologies, verifying quality criteria, and implement corrective actions for internal and supplier quality issues
  • Define quality metrics for low-volume production, including defect trends, supplier performance, dimensional conformance, and first-pass yield
  • Contribute to training materials, visual standards, SOPs, and quality documentation for assembly and inspection teams
  • Collaborate with Hyundai Motor Group teams as needed, leveraging their expertise in high-precision, high-volume quality systems
What we offer
What we offer
  • medical, dental vision, 401(k), paid time off, annual bonus structure
  • Fulltime
Read More
Arrow Right
New

Physical Therapist - Case Manager Home Health

Location
Location
United States , Franklin
Salary
Salary:
44.15 - 66.25 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Physical Therapy License in the State of Illinois or State of Wisconsin, must be licensed in the State upon which you work
  • Basic Life Support (BLS) for Healthcare Providers (obtained within 90 days unless department leader has determined is not required) by American Heart Association (AHA)
  • A valid drivers license issued by the Division of Motor Vehicles
  • Doctorate degree in Physical Therapy from an accredited school or educational requirements commensurate with the date of graduation
  • Maintains continuing education requirements as mandated by applicable state professional standards
  • Requires 1 year of clinical experience or demonstration of strong spectrum of clinical affiliation experience
  • Demonstrated knowledge of indications and contraindications of modalities and exercise
  • Demonstrated skill in use of modalities, exercise equipment, and other devices that are available in work area
  • Demonstrated proficiency in clinical skills with the ability to work independently and make sound judgments
  • Good human relations, organization, problem solving, and decision-making skills
Job Responsibility
Job Responsibility
  • Conducts a physical therapy evaluation of each patient and establishes a plan of care and treatment goals
  • Interprets physician referrals and completes musculoskeletal, neuromuscular, cardiopulmonary, and/or integument evaluations utilizing appropriate methods
  • Evaluates outcomes within an appropriate time frame
  • Provides on-going assessment of patient response to treatments and teaches and applies interventions as appropriate
  • Updates and revises plan of care as indicated and provides physician with status report on a regular basis
  • Communicates problems to physicians and management and clearly states plans, actions and goals so changes are reflected as they occur
  • Completes a plan of care as indicated and provides physician with status report
  • Maintains and updates clinical and patient records according to state and federal guidelines
  • Manages assigned caseload including scheduling and informing site leadership of coverage needs and ability to provide coverage
  • Manages patient's medical condition including medications
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Fulltime
Read More
Arrow Right
New

Technical Operations Co-op

Boston Dynamics is seeking a talented, self-motivated, hands-on co-op to assist ...
Location
Location
United States , Waltham
Salary
Salary:
30.00 - 35.00 USD / Hour
bostondynamics.com Logo
Boston Dynamics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Current student enrolled in a degree program in Mechanical Engineering, Electrical Engineering, Robotics Engineering, Industrial Engineering, or relevant fields
  • Familiar with mechanical 3D CAD tools - Catia, SolidWorks or AutoCAD preferred
  • Familiar with performing testing on PCBAs or electro-mechanical assemblies using automated software tools/diags running on Linux and Windows OS
  • Basic programming skills (e.g., Python, Matlab, Labview)
  • Able to read mechanical assembly drawings
  • Able to interpret electrical schematics
  • Hands-on experience assembling, repairing, reworking, and testing electromechanical assemblies
  • Knowledge of robotics concepts and technologies (involvement with First Robotics, VEX Robotics, and/or kit projects)
Job Responsibility
Job Responsibility
  • Support time studies to predict production output, identify bottlenecks, and derive solutions
  • Support the analysis of material and information flow to maximize efficiency
  • Support new of updated floor layouts
  • Development, repair and installation of test fixtures
  • Build, repair, and rework of test stands, robot assemblies and test cable assemblies
  • Help produce and update assembly and test documentation
  • Support testing of robot sub-assemblies and data collection
  • Debug and analyze failures from mechanical and electro-mechanical assemblies of robotic systems
  • Support analysis of internal product failures and report quality trends to design engineers
  • Fulltime
Read More
Arrow Right
New

Direct Mail Production Manager

The Program Management Sr Analyst is a seasoned professional role. Applies in-de...
Location
Location
Costa Rica , Heredia
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years’ experience in printing production/direct mail
  • Knowledge of Adobe or other similar tools
  • Requires attention to detail, excellent project management skills, good communication and problem-solving skills
  • Excellent organization skills and ability to manage multiple tasks/projects at once
  • Creative problem solving and sense of ownership
  • Solid communication, presentation and project management skills
  • Ability to work well under tight deadlines in a fast-paced and team-oriented environment
  • Bachelors/University degree or equivalent experience
Job Responsibility
Job Responsibility
  • Partners with internal teams to ensure marketing campaigns are designed and executed flawlessly to meet business goals
  • Engages in implementing test strategies, developing campaign schedules, BAU auditing, and applying critical thinking to identify and mitigate potential issues
  • Assesses for impacts and potential need for additional testing to ensure overall channel integrity
  • Collaborate with business partners to execute campaigns/initiatives that drive acquisitions growth and greater customer engagement
  • Identify and manage issues to resolution
  • Assist with monthly budget reconciliation and marketing invoice processing to ensure proper vendor execution
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
  • Fulltime
Read More
Arrow Right
New

Physical Therapist

Physical Therapist (PT) - Outpatient
Location
Location
United States , Mequon
Salary
Salary:
41.10 - 61.65 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Doctorate degree in Physical Therapy from an accredited school or educational requirements commensurate with the date of graduation
  • Maintains continuing education requirements as mandated by applicable state professional standards
  • Licensed Physical Therapist in the State upon which you work
  • Basic Life Support (BLS) for Healthcare Providers (obtained within 90 days unless department leader has determined is not required) by American Heart Association (AHA)
  • No experience required
  • Intermediate computer skills
  • Excellent communication, interpersonal, and organization skills
  • Demonstrated organization, decision-making, and problem-solving skills
  • Successfully completes all competency assessments/requirements pertaining to provision of patient care and consistent with site standards
  • Team members will maintain annual educational requirements for hospital-based certifications (e.g. DNV, CARF or others)
Job Responsibility
Job Responsibility
  • Interprets physician referrals, as appropriate, and completes musculoskeletal, neuromuscular, cardiopulmonary, and/or integumentary evaluations utilizing appropriate methods
  • Establishes a plan of care and implements individual treatment based on evaluation results and functional goals and by utilizing appropriate techniques
  • Monitors and evaluates outcomes and appropriately adjusts the individualized treatment plan based on the patient's response to treatment and provides status updates to physicians and other teammates
  • Identifies factors affecting patient's physical and psychosocial comfort and attends to these needs
  • Plans for and completes patient discharge including providing written home programs, patient/family teaching, referral for community services, transition planning within the continuum of care and ordering equipment as indicated/appropriate
  • Communicates and collaborates with appropriate stakeholders to assist in achieving optimum care for the patient
  • Completes all required documentation following department policy and accreditation standards with appropriate co- signatures, including patient evaluations, progress notes, team conference reports, and discharge summaries as appropriate
  • Record patient care and progress of each patient assigned
  • Completes daily statistics, billing, and scheduling
  • Applies insurance guidelines regarding authorization and number of visits
What we offer
What we offer
  • $5,000 Sign on Bonus
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Fulltime
Read More
Arrow Right
New

Writer/Producer, Ad Sales Marketing

We are seeking a talented Writer/Producer to spearhead impactful storytelling in...
Location
Location
United States , Los Angeles
Salary
Salary:
74000.00 - 91000.00 USD / Year
foxnews.com Logo
Fox News Media
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2–4 years of experience in writing, marketing, promotional, or editorial content
  • Excellent writing, communication, and storytelling abilities
  • Interest in media, streaming, and promotional marketing
  • Basic awareness of current events and pop culture trends
  • Ability to accept direction, collaborate effectively, and meet deadlines
  • Organized, proactive, and eager to learn in a creative work environment
Job Responsibility
Job Responsibility
  • Write and produce creative materials that support sales pitches, custom sponsorships, integrated campaigns, and go-to-market initiatives
  • Assist with promotional shoots, both in-house and on location, as needed
  • Collaborate closely with Creative Marketing, Production, and other internal teams to execute projects
  • Revise and update content in response to creative, brand, and legal feedback to ensure alignment and compliance
What we offer
What we offer
  • Medical/dental/vision insurance
  • 401(k) plan
  • Paid time off
  • Fulltime
Read More
Arrow Right
New

Principal Software Engineer

We are seeking a highly experienced and motivated Principal Software Architect t...
Location
Location
United States , Waltham
Salary
Salary:
173732.00 - 238882.00 USD / Year
bostondynamics.com Logo
Boston Dynamics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12+ years of experience in a software engineering role
  • BS or MS in Computer Science or a closely related technical field
  • Expert-level software development skills in languages such as C++ or Python, with a strong command of software architecture, design patterns, and performance optimization techniques
  • Experience facilitating rapid development in complex systems, including testing
  • Experience defining measurable, actionable work items (tasks, stories, epics) that are ready to delegate
  • Excellent communication and collaboration skills
  • An eagerness to teach and help a team grow their knowledge
  • Familiarity with robotics, computer vision, point cloud processing, and/or ML perception methodologies
Job Responsibility
Job Responsibility
  • Develop a deep and comprehensive understanding of the team’s systems and their interdependencies
  • Collaborate closely with team members to understand and prioritize key requirements and needs
  • Propose, design, and implement innovative strategies to maximize the performance of real-time on-robot systems, including system architecture, tooling, infrastructure, and processes
  • Design, implement, and maintain critical off-robot infrastructure, including data aggregation, log analysis, data visualization, and large-scale processing solutions
  • Serve as a go-to technical leader on the team, championing software best practices and driving excellence
  • Collaborate with adjacent teams (e.g., other robotic disciplines, software teams) to ensure strategic alignment
  • Work closely with engineering leaders to identify and capitalize on key opportunities for innovation and growth
What we offer
What we offer
  • medical, dental vision, 401(k), paid time off and an annual bonus structure
  • Fulltime
Read More
Arrow Right
New

Kyc Operations Analyst 2

The KYC Operations Analyst 2 is an intermediate-level position responsible for A...
Location
Location
Mexico , Ciudad De Mexico
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 0-2 years of relevant experience
  • Experience in banking operations, preferably in the client account opening and pre-requirements process
  • Bachelor's degree/University degree or equivalent experience
  • Participation in projects (development and execution) involving information migration between systems
  • Conversational English is required to handle global meetings
Job Responsibility
Job Responsibility
  • Conduct client profile reviews for customer accounts
  • Review all information and documentation ensuring compliance with local regulation and Citi standards
  • Update KYC forms and client profiles according to policy requirements
  • Follow up with clients to ensure information is received before due dates
  • Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy