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Customer Success Manager - Demand

· Job Posted January 07, 2026
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Job Description

We are looking for a Supply Monetization Technical Expert to support our publisher partners in maximizing the value of their inventory. In this role, you will work closely with supply teams to provide technical assistance, best practices, and implementation guidelines, with a strong focus on monetization strategy and demand optimization.You will act as a trusted technical advisor to English- and French-speaking publishers, helping them configure and optimize their ad stack and ensure seamless integration with the Sparteo Prebid stack. A deep expertise in Google Ad Manager (GAM) is essential, as more than 80% of our clients use this environment.

Job Responsibility

  • Support publishers in integrating their inventory with the Sparteo Prebid stack
  • Ensure correct implementation of ad tags, wrappers, and demand connections
  • Validate end-to-end integrations from the publisher environment to Sparteo systems
  • Troubleshoot integration issues impacting delivery, revenue, or reporting
  • Act as an internal and external subject-matter expert on Google Ad Manager
  • Optimize GAM setups including line items, key-values, pricing rules, and ad units
  • Diagnose issues related to trafficking, delivery discrepancies, and revenue drops
  • Provide debugging support using relevant tools and methodologies
  • Identify revenue opportunities and underperforming segments
  • Work closely with demand and supply teams to improve bid density and win rate

Requirements

  • 3+ years of experience in AdOps, Technical Account Management, or Publisher Support
  • Expert-level knowledge of Google Ad Manager (mandatory)
  • Strong understanding of ad server and header bidding setups
  • Experience with Prebid or similar wrapper solutions
  • Technical understanding of programmatic advertising and demand partners
  • Hands-on experience debugging monetization issues (GAM, Prebid, SDKs, macros, etc.)
  • Ability to translate complex technical topics into simple guidance
  • Comfortable working directly with publishers and external stakeholders

What we offer

  • Dynamic Remote Culture
  • Close-knit Team
  • Vibrant Social Events
  • Rapid Growth
  • Tailored Support
  • RTT Days
  • Comprehensive Health and pension plans
  • Benefit from the Swile card for meals
  • Partial reimbursement of public transit passes
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