Customer Success Manager, Commercial - USA Job at Vue (New York)

Head Of Customer Excellence & Commercial Operations

Our client is an internationally renowned, innovation-driven pioneer in the fiel...

Location

Austria , Arnoldstein

Salary:

5500.00 - 5800.00 EUR / Month ▼

Randstad

Expiration Date

August 01, 2026

Requirements

Education: Ideally a successfully completed Bachelor's degree within customer care, business administration, international business, supply chain, or a related field
Experience: Proven professional and leadership experience in a similar, dynamic management role (e.g., Head of Customer Service, international order processing in an industrial environment)
Industry Know-how: Experience working with complex products (ideally electronics/mechatronics) or within a highly regulated environment (such as medical devices) is a distinct advantage
German & English (Mandatory): Due to close collaboration with local departments and the international corporate structure/export customers, fluent German and excellent English skills (written and spoken) are strictly required
Italian (A great plus, but NOT mandatory): Since a relevant portion of suppliers and operational partners are based in the Italian region, proficiency in Italian is a great asset
IT Skills: Proficiency in Microsoft Office and experience with modern ERP/CRM databases
Personal Characteristics: Customer & Business-Oriented: Highly customer-focused, proactive, and commercial in thought and action
Dynamic & Decisive: Possessing an agile mindset, strong leadership skills, and the ability to guide your team through intensive scaling phases
Comfortable with Ambiguity: Dynamic enough to navigate evolving processes during growth stages and open to managing complex regulatory workflows

Job Responsibility

Leadership & Executive Responsibility: As an active member of the local leadership team, you report directly to the Managing Director and the Site Manager. You take over the operational and strategic management of the entire Customer Care department, including full budget responsibility
Process Optimization & Scaling: Continuously develop and increase the efficiency of Customer Service to ensure first-class customer satisfaction in an international B2B environment (export customers worldwide as well as group companies in Europe and the USA)
End-to-End Order Management: Overseeing the entire order handling process - from order entry and shipment logistics to claims handling (complaint management) and technical support
Future Orientation & Innovation: Proactively driving development and strategic expansion in the fields of telemarketing and e-commerce, as well as identifying potential for after-sales upscaling
KPI Management & Business Planning: Proposing measurable goals, establishing an annual business plan for Customer Service, and continuously monitoring delivery performance vs. targets to identify optimization opportunities
Cross-functional Collaboration: Close, interdisciplinary cooperation with Sales Representatives, the Supply Chain Manager, the R&D Manager, and the Quality Manager at the site

What we offer

Future & Stability: A key management position in a crisis-proof, globally expanding growth market (medical devices)
Scope for Action: The unique opportunity to actively shape the expansion path of an international market leader and implement your own ideas
Development Potential: Being embedded in a global corporate group opens up outstanding, long-term career advancement opportunities
Mobility Highlight: Attractive arrangements and support options for commuters (especially for those traveling a distance of over 100 km)
For this demanding leadership position, an attractive gross remuneration package of approx. € 80,000.- per year (based on full-time employment, 14 salary installments per year) is provided. A corresponding adjustment is absolutely possible for our client, depending on your specific qualifications, seniority, and relevant professional experience

Fulltime

Business Development Manager - High Security - Southeast USA

We’re looking for a high-performing Business Development Manager to drive growth...

Location

United States of America

Salary:

Not provided

Gallagher Group

Expiration Date

July 10, 2026

Requirements

10+ years of success in business development, enterprise sales, or strategic account growth across federal, defense, critical infrastructure, or other complex security markets
Strong domain expertise in DoD markets-particularly U.S. Air Force, Army, and Navy, with verifiable experience in product testing, certification, and authorization processes, including established access to relevant stakeholders and resources
An established network across end users, channel partners, systems integrators, consultants, architects, engineers, or prime contractors in the U.S. market
Experience creating end-user demand and leading opportunities in collaboration with sales, engineering, and partner teams
Knowledge of federal procurement, contracting, proposal response, and the commercial dynamics of high-security opportunities
Technical credibility across physical security and ideally adjacent areas such as cyber, cloud, identity, SIEM, or enterprise platforms
Strong communication, qualification, negotiation, and closing skills, with the drive to work autonomously and deliver results

Job Responsibility

Win new business across federal, defense, intelligence, critical infrastructure, and other high-security markets in the U.S.
Build and convert a strong pipeline of new logo and expansion opportunities that delivers against revenue and margin targets
Create end-user pull-through by engaging decision-makers, influencers, prime contractors, consultants, architects, and engineering partners
Position Gallagher as a trusted advisor through strategic customer conversations, solution shaping, and executive-level engagement
Partner closely with channel, technical, and field teams to develop winning strategies and move opportunities forward
Maintain strong forecasting, CRM discipline, and market visibility across acquisition pathways, competitive activity, and customer priorities

Fulltime

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Senior Business Development Manager Ericsson Mobile Financial Services

Ericsson Inc. does not sponsor U.S work authorizations for this job position inc...

Location

United States

Salary:

149600.00 - 212100.00 USD / Year

Ericsson

Expiration Date

Until further notice

Requirements

8–12 years of enterprise sales experience with a focus on Mobile Financial Services, fintech, or payments
Demonstrated track record of new business acquisition and revenue growth in an outbound sales capacity
Proven success closing complex, high-value deals
Ability to create opportunities and open new accounts by leveraging an established professional network
Experience selling to financial institutions or fintech companies, with knowledge of relevant regulatory environments
Strong understanding of digital payments, digital wallets, and financial ecosystems
Ability to engage effectively with executive-level stakeholders
Strong commercial skills including deal structuring, pricing, and negotiation
Ability to translate technical solutions into clear business outcomes
Effectiveness in multicultural and cross-functional environments

Job Responsibility

Generate net-new business across target market in USA and customer segments through proactive outreach, strategic account targeting, and disciplined pipeline creation
Drive consultative and solution selling by understanding customer business needs, shaping value-led propositions, and positioning Ericsson Mobile Financial Services capabilities to address strategic, operational, and commercial priorities
Build and manage a self-sourced pipeline through proactive outreach and strategic account targeting
Lead end-to-end sales cycles as the accountable sales lead: from prospecting and qualification through deal shaping, commercial negotiation, close and handover to delivery
Drive large, complex opportunities end-to-end, including internal coordination and governance across stakeholders and closure of multi-million-dollar platform or services led engagements
Develop compelling business cases, value narratives, and commercial proposals that clearly articulate customer outcomes and Ericsson differentiation
Develop and maintain relationships with C-level stakeholders across business and technology functions
Leverage Ericsson sales processes, tools, and ways of working to improve sales discipline, opportunity quality, and deal velocity
Collaborate with internal teams (product, pre-sales, delivery, legal, finance) to shape and win deals
Represent Ericsson at key industry events and client engagements

What we offer

Choice of three medical plan options and a dental plan option
Company credits towards medical and dental premiums
401(k) Plan with automatic 3% company contribution and matching
Basic life insurance and basic accidental death and dismemberment coverage
Short-term and long-term disability coverage
Stock Purchase Plan
Minimum of 15 days of accrued vacation
Up to 3 personal days per year
11 annual holidays
8 hours of volunteer time

Fulltime

Strategic Commodity Mgr 3

At Lam, as a Strategic Commodity Manager, you play a crucial role in managing in...

Location

Malaysia , Batu Kawan

Salary:

Not provided

Lam Research

Expiration Date

Until further notice

Requirements

Min 6~8 years in commodity management in Engineering / Manufacturing Industry
Bachelor’s in Mechanical / Electrical / Industrial engineering or any other stream. MBA will be an added advantage
Experience in Commodity Management and familiarity with semiconductor, Electrical equipment Manufacturing or high-technology supply management practices, standards and organizations
Business and technical background understanding all the Commercial off the shelf items, OEM, Cables Assembly and Components, Electro – mechanical parts etc
General shift, flexible to take meetings in USA PST & Asia time zone
Proven ability to gain partnerships and excel working in a cross-functional environment with new product introduction, manufacturing, quality and reliability engineers as well as procurement, finance, and product support
PowerPoint and presentation skills
Proven experience of strong analytical and problem-solving skills with history of successful resolution
Exhibit attention to detail, sense of urgency and ability to handle multiple tasks in fast paced environment

Job Responsibility

Drive the commodity strategy for assigned commodity - Cables
Plan, organize and control business/contracts/negotiations for strategic acquisition of materials and services of technical or contractual nature within Global Supply Chain
Drive supplier contract management, conducting supplier negotiations, analytically formulate and execute comprehensive supplier management strategies
Establish Supplier Strategy, evaluating/sourcing suppliers & managing supplier relationship to drive projects to achieve goals of global procurement efforts
Continuously scan markets & global landscape to explore and evaluate strategic suppliers
Coordinate with finance/accounting for inventory, cost savings & cash flow management
Evaluate new suppliers considering their organization capabilities, technology expertise, production capabilities, financial performance, customer orientation & Supply chain robustness
Ensure Suppliers have adequate capacity to support Lam demand as well as supply continuity risk management plans
Represent on a cross-functional strategic commodity team that focuses on supply challenges and ensures internal/external customer needs are satisfied
Regularly evaluate cost and quality performance benchmarks & the risks associated with the preferred supply base selection

Fulltime

Data Product Delivery Lead, Climate Solutions America

The Data Product Delivery Lead is responsible for driving the successful deliver...

Location

United States , Remote City, FL

Salary:

96000.00 - 192000.00 USD / Year

Beretta Clima Italia

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Data Science, or Engineering
5+ years of experience in a Product Management role
leading end-to-end product delivery, including product roadmap implementation
5+ years of experience with stakeholder management and cross-functional collaboration across all organizational departments
5+ years of experience in a data analytics or data engineering role building data models and production grade data products
3+ years of experience in supply chain, logistics, or manufacturing industry
Must have unrestricted authorization to work in the USA. No visa sponsoring available

Job Responsibility

Serve as the primary delivery partner supporting CSA teams in shaping solution approaches, delivery plans, and customer adoption strategies across commercial and operational domains
Lead discovery sessions with stakeholders in parts, pricing, sales operations, marketing, service, and analytics to define data product requirements and measurable outcomes
Translate business needs into technical specifications, delivery roadmaps, and value-focused product backlogs
Build strong relationships with customer stakeholders to ensure alignment, transparency, and sustained value realization
Own the end-to-end lifecycle of data products supporting use cases such as pricing optimization, parts availability insights, lead scoring, external data enrichment, customer segmentation, and commercial performance analytics
Prioritize features and enhancements based on business value, feasibility, and customer impact
Lead cross-functional delivery teams—including data engineers, analysts, platform engineers, and SMEs—through Agile execution
Ensure data products follow medallion architecture principles (bronze/silver/gold) for quality, scalability, and reusability
Oversee the design and development of data pipelines, transformations, and models using SQL, Python, and modern ETL/ELT frameworks
Lead the implementation of open lakehouse architectures capable of supporting structured, semi-structured, and unstructured data

What we offer

Health Care Benefits: Medical, Dental, Vision
Wellness incentives
Retirement Benefits
Time off and Leave: Paid vacation days, up to 15 days
paid sick days, up to 5 days
paid personal leave, up to 5 days
paid holidays, up to 13 days
birth and adoption leave
parental leave
family and medical leave

Fulltime

Senior Vice President, Head of ReedPop

We are seeking a Senior Vice President, Head of ReedPop, to serve as the strateg...

Location

United States , Norwalk

Salary:

156700.00 - 290900.00 USD / Year

RX Global

Expiration Date

Until further notice

Requirements

Proven track record of creating and executing long-term value creation strategies with full P&L accountability, with a focus on profitability and margin growth
Strong financial acumen and cost management skills
Demonstrated ability to lead organizational and cultural transformation in complex environments, preferably in live events, media, entertainment, or consumer brands
Proven success in top management roles requiring strategic vision and operational oversight
Ability to identify opportunities and remove barriers, successfully navigating a highly matrixed global environment to improve productivity and performance
Straightforward communicator who brings clarity and consistency to influence stakeholders at all levels, from internal teams to C-suite executives
A responsible risk-taker willing to make bold moves to drive growth
Significant experience leading culture change, employee engagement, and organizational restructuring
Strong go-to-market experience with a history of delivering commercial success
Strong track record in and appreciation of fan culture, pop culture trends, customer journeys, and community development

Job Responsibility

Define and execute a compelling, financially robust 3-year strategy for the ReedPop portfolio
Align cross-functional teams around high-level business goals and instill a rigorous go-to-market discipline
Manage the full P&L with a focus on margin expansion and profitability
Balance short-term execution with long-term value creation to ensure sustainable commercial health
Lead with a growth mindset, identifying opportunities to innovate business models and digital platforms to drive new revenue streams and enhance digital engagement
Drive efficiency, consistency, and agility across the portfolio, leveraging trade show fundamentals and logistical precision while remaining responsive to market shifts
Strengthen brand equity by representing ReedPop at executive-level forums and negotiations
Establish high-trust, strategic relationships with major entertainment studios, licensors, talent agencies, and media partners
Drive customer proximity by embedding advanced sales management practices and fostering deep relationships with key commercial clients
Revisit and restructure the organization to effectively deliver on the 3-year strategic plan

What we offer

Comprehensive, multi-carrier program for medical, dental and vision benefits
401(k) with match
Employee Share Purchase Plan
Wellness platform with incentives
Headspace app subscription
Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

Fulltime

Head of Corporate Sales - Pacific

As Head of Corporate Sales (ANZ) you will lead the local execution of the global...

Location

Australia , Sydney

Salary:

Not provided

avis budget group

Expiration Date

Until further notice

Requirements

A tertiary qualification in Business/Commerce/Marketing (or equivalent experience)
Proven track record in B2B sales including experience leading an enterprise/corporate sales across multi-site or multi-country portfolios (ideally AU & NZ)
Verified ownership of complex RFPs/RFIs, enterprise negotiations, and multi-year MSAs
Demonstrated success hiring/coaching teams and managing to targets
Deep commercial acumen: pricing & bid governance, P&L levers, portfolio optimisation, forecasting
Data-driven sales management: pipeline coverage, stage conversion, win-rate improvement, forecast accuracy
Strong understanding of corporate travel tech and channels (TMCs, GDS/OBT, payments/expense platforms)
Cross-functional orchestration to meet contracted SLAs and deliver profitable mix
Executive presence
comfortable influencing C-suite and senior stakeholders

Job Responsibility

Execute the global corporate sales strategy in ANZ and deliver the annual plan
translate the global direction into territory plans and individual targets
Own enterprise pipeline and forecast accuracy
drive disciplined Salesforce hygiene, stage progression, and win-rate improvement
Lead and coach corporate sales and account management teams
establish clear performance standards, enablement, and succession plans
Orchestrate complex deal pursuits with Pricing, Legal, and Ops
ensure sustainable commercials and service commitments
Strengthen relationships with key corporates, TMCs, GDS/OBT providers
Optimize mix and profitability by segment, product, and channel

What we offer

Competitive Salary
Fully maintained company car
Incentive scheme
Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more
Employee Assistance Programme (EAP) – 24/7 support for your mental health and wellbeing
Employee discounts on car rental across Avis Budget Group

Fulltime

Director, Programs, Defense

As Director - Defense Program Execution at Bombardier Defense, you are responsib...

Location

United States , Wichita

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, law, finance, engineering or other aerospace relevant field
15+ years of relevant experience in a similar role at Director or Managerial level within aerospace, defense, or other complex environments
5+ years of Customer facing experience including at higher levels of Industry, Government and Armed services
Proven success delivering multi-year, multi-stakeholder aircraft or mission system programs
Strong understanding of cost, schedule, risk, and performance management
Demonstrated leadership in cross-functional environments, managing engineering, operations, Supply Chain and In Service
Excellent communication and negotiating skills combined with the ability to understand technical requirements, financial statements, contractual terms and conditions
Broad yet through understanding of aircraft, their systems, operations and support requirement in a governmental or defense applications
Strong commercial acumen to develop compelling value propositions
Experience working with Industrial Technical Benefits, Offsets and other localization aspects associated with defense contract opportunities

Job Responsibility

Operational Leadership & Delivery Performance: Full P&L accountability of a Bombardier Defense program
Own end-to-end delivery of Bombardier Defense programs, ensuring cost, schedule, and quality commitments are achieved
Own program initiation governance, ensuring commitments are technically, financially, and operationally sound before contract award
Oversee production, modification, and aircraft delivery standards in partnership with functional leadership
Cross-Functional Integration & Governance: Manages a cross-functional team to ensure seamless collaboration across Engineering, Supply Chain, Program Excellence, Quality, and Operations
Coordinate with the Program Excellence Officer to standardize program management frameworks, performance reporting, and best-practice sharing
Recruit, develop and manage a highly functional multi-disciplinary team at multiple work locations (Canada, USA and internationally)
Create and nurture transparent, authentic, and effective communication within the organization through collaborative leadership
Define and implement a lean, agile operating system for your team ensuring integration and compliance with Bombardier Policies and Procedures
Customer Engagement: Accountable for the customer relationship for a given program and act as the prime customer facing representative for a given program

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Select Country

Customer Success Manager, Commercial - USA

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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