Customer Success Manager

As our Customer Success Manager (DACH) you will be responsible for building and ...

Location

Germany

Salary:

Not provided

Bryter GmbH

Expiration Date

Until further notice

Requirements

B.S./M.Sc./MBA degree in business, law, computer science or a related field
3+ years of professional experience in Customer Success or similar customer-facing role in LegalTech, Tech or Consulting
Track record of working with senior and executive level customer contacts
Highly fluent or native German speaker
Highly fluent or native English speaker
Based in Germany
Good understanding of tech products used by enterprise businesses and global law firms
Ability and desire to work in a fast-paced and competitive environment
Demonstrable experience of managing projects that involve multiple teams and stakeholders
Well-organized, with a high attention to detail

Job Responsibility

Work proactively with our customers to ensure they are successfully leveraging our products and creating business value with BRYTER
Support our customers achieving their goals through creating highly innovative automated services to scale their businesses
Ensure customer retention and customer satisfaction through increased product adoption and increased usage
Build relationships with assigned customers and strategically identify opportunity for growth and expansion
Be the customer advocate while capturing customer feedback and collaborating with the Product team to improve our product
Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes
Coach and guide more junior members of the team
Travel to meet our customers or to join or speak at international events and conferences

What we offer

30 vacation days
pension
generous Work From Home Allowance
paid parental leave
participation in the Company ESOP
Team Onsites at exciting destinations across Europe
Learning & Growth opportunities

Fulltime

Strategic Account Executive

We're hiring a Strategic Account Executive for the DACH region. This is a pivota...

Location

Switzerland

Salary:

Not provided

JFrog

Expiration Date

Until further notice

Requirements

Proven Performer: A consistent history of exceeding quotas over 7+ years in complex B2B SaaS sales, closing high-value deals within major enterprise accounts
Expert Account Grower: A master of the existing customer base, able to strategically grow a portfolio through sophisticated upselling and cross-selling techniques
Consultative Seller: The ability to act as a trusted advisor, leading compelling product demos and articulating the business value of a technical platform
Deal Commander: Full ownership of the sales cycle, from meticulous pipeline management and forecasting to expert negotiation and closing
Technically Credible: A strong aptitude for technology that allows you to engage confidently with both technical and business leaders
Methodology Driven: Deep, practical application of MEDDPICC is required. Knowledge of Force Management and Powermapping is a strong plus
Business-level German fluency (written and spoken) is required, in addition to English
Deep understanding of the DACH business culture, including its emphasis on formality, punctuality, and the long-term investment required for trust-building
Familiarity with regulations like GDPR, DORA, NIS2 and AI Act, with the ability to confidently explain compliance measures to prospects is a huge benefit
A "proof-oriented" sales strategy, leveraging data, ROI analyses, and customer success stories to address the DACH region's cautious and risk-averse approach to new technologies

Job Responsibility

Strategic Account Expansion: Proactively identify, develop, and close upsell and cross-sell opportunities within a defined portfolio of large enterprise accounts
Relationship Management: Cultivate and nurture strong, long-term relationships with key decision-makers and influencers at all levels, including C-suite executives, within your existing client base
Consultative Solution Selling: Act as a trusted advisor, deeply understanding client pain points, evolving needs, and strategic objectives. Tailor and articulate how JFrog's solutions provide quantifiable business value, de-risking existing operations and enhancing their software delivery pipelines
Full Sales Cycle Management: Own the entire sales cycle for high-value expansion deals, from opportunity identification and qualification to complex negotiation and closing
Business Planning & Forecasting: Develop and execute comprehensive account plans aligned with customer priorities and JFrog's strategic goals. Maintain a robust pipeline, accurately forecast sales activities, and report performance using Salesforce
Cross-Functional Collaboration: Partner closely with internal teams including Channel, Customer Success, Solution Engineering, Product, Marketing, and Legal to ensure seamless customer enablement, strategic alignment, and continuous value delivery

What we offer

Uncapped Compensation: A competitive base salary complemented by a robust commission structure, with accelerators for exceeding quota and incentives for multi-year contracts and recurring revenue
Monthly wellbeing allowances
RSU Equity
Generous Paid Time Off (vacation, public holidays, personal/compassion days) and paid parental leave
Remote work and flexible schedules to support work-life balance
Access to dedicated learning and development funds for external training, certifications, and conferences
Structured mentorship programs and clear career progression paths
Opportunities for internal career mobility within a fast-growing global company
Investment in cutting-edge sales tools and engaging projects that challenge and inspire
Regular feedback and recognition programs to celebrate your achievements

Fulltime

Head of Research DACH

As our Head of Research DACH, you will lead and develop our Research Excellence ...

Location

Germany , Hamburg

Salary:

Not provided

Appinio

Expiration Date

Until further notice

Requirements

6+ years of experience in quantitative market research, with strong end-to-end expertise
Proven senior leadership experience, successfully managing a research department with multiple teams and team leads
Excel at process ownership, prioritization, and strategic execution in fast-paced, scaling environments
Strong commercial mindset, with experience supporting sales, pitching, and key account growth
Confident senior stakeholder manager and trusted sparring partner for C-level and executive clients
Established or aspiring thought leader, comfortable speaking at events and representing your organization externally
Communicate fluently in English and are fully proficient in German (C2 level)
Combine analytical rigor with empathy, pragmatism, and a hands-on leadership style

Job Responsibility

Define and drive the DACH research roadmap, aligning with global objectives
Launch initiatives to improve efficiency, quality, and scalability
Translate senior leadership strategy into clear direction for the team
Lead and develop Research Team Leads, ensuring consistent standards
Oversee workforce planning, hiring, and team engagement
Foster a high-performance, inclusive, and resilient team culture
Ensure high-quality research output and methodology adoption
Lead upskilling initiatives and enforce process compliance
Act as escalation point for complex client or data issues
Collaborate with Account Management and Customer Success to optimize delivery, key accounts, and client satisfaction

What we offer

Flexibility Policy - no hard cap on the number of vacation days
Temporary work from abroad - up to 180 days per year (if based in EU)
All the hardware you need and your own MacBook
Deutschland ticket or access to a mobility budget with the NAVIT app (if located in Hamburg or Berlin)
Subsidised Urban Sports Club or ClassPass membership based on location
Access to Co-working spaces (if located in Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York)

Fulltime

New

Account Manager, DACH

Imagine a world where technology and creativity converge to drive business growt...

Location

Ireland , Dublin

Salary:

Not provided

Strategic Account Executive

We're hiring a Strategic Account Executive for the DACH region. This is a pivota...

Location

Germany

Salary:

Not provided

JFrog

Expiration Date

Until further notice

Requirements

Proven history of exceeding quotas over 7+ years in complex B2B SaaS sales
Master of the existing customer base, able to strategically grow a portfolio through sophisticated upselling and cross-selling techniques
Ability to act as a trusted advisor, leading compelling product demos and articulating the business value of a technical platform
Full ownership of the sales cycle, from meticulous pipeline management and forecasting to expert negotiation and closing
Strong aptitude for technology that allows you to engage confidently with both technical and business leaders
Deep, practical application of MEDDPICC is required
Business-level German fluency (written and spoken) is required, in addition to English
Deep understanding of the DACH business culture
Familiarity with regulations like GDPR, DORA, NIS2 and AI Act, with the ability to confidently explain compliance measures to prospects is a huge benefit
A "proof-oriented" sales strategy, leveraging data, ROI analyses, and customer success stories

Job Responsibility

Proactively identify, develop, and close upsell and cross-sell opportunities within a defined portfolio of large enterprise accounts
Cultivate and nurture strong, long-term relationships with key decision-makers and influencers at all levels, including C-suite executives, within your existing client base
Act as a trusted advisor, deeply understanding client pain points, evolving needs, and strategic objectives
Own the entire sales cycle for high-value expansion deals, from opportunity identification and qualification to complex negotiation and closing
Develop and execute comprehensive account plans aligned with customer priorities and JFrog's strategic goals
Partner closely with internal teams including Channel, Customer Success, Solution Engineering, Product, Marketing, and Legal to ensure seamless customer enablement, strategic alignment, and continuous value delivery

What we offer

Monthly wellbeing allowances
RSU Equity
Generous Paid Time Off (vacation, public holidays, personal/compassion days) and paid parental leave
Remote work and flexible schedules to support work-life balance
Access to dedicated learning and development funds for external training, certifications, and conferences
Structured mentorship programs and clear career progression paths
Opportunities for internal career mobility within a fast-growing global company
Investment in cutting-edge sales tools and engaging projects
Regular feedback and recognition programs

Fulltime

Value Engineer - DACH

We’re hiring a Value Engineer to guide enterprise customers from first conversat...

Location

Germany

Salary:

Not provided

Deepset GmbH

Expiration Date

Until further notice

Requirements

8+ years in Sales Engineering, Consulting/Implementation, or Customer Success for enterprise software
Practical Python skills for scripting and troubleshooting
Experience with AI/ML workflows (fine-tuning, data prep, model evaluation)
Strong understanding of modern architectures (APIs, integrations, IAM/security
bonus for Kubernetes/Terraform/SSO/VPC)
Ability to get hands-on with data, SQL, and light integrations
Strong project leadership and communication, including executive-level storytelling
Commercial awareness and a focus on measurable outcomes
Demonstrates strong systems thinking paired with tactical execution, with sound judgment to choose the right approach at the right time

Job Responsibility

Value Discovery: Understand the Customer’s Needs
Lead early discovery to uncover goals, challenges, KPIs, and key stakeholders
Sparring partner with Enterprise Sales on overall deal quality and expansion opportunity, focused on winning as a team
Solution Design: Creating the Right Solution
Translate customer needs into clear technical and business solutions
Build demos/POCs that prove value
Ownership of AI risk management across data readiness, feasibility, evaluation rigor, adoption and value realisation
Outline a plan that sets the customer up to win
Value Delivery: Help guide to delivery team to customer value creation
Drive the plan to “first value.”

New

Mid-Market Account Executive, DACH

As a Mid Market Account Executive, you’ll fill a key role in acquiring new custo...

Location

Germany , Berlin

Salary:

Not provided

Gong

Expiration Date

Until further notice

Requirements

Fluency in written and spoken German and English required
Previous SaaS and enterprise software experience
Previous experience selling a platform solution
Demonstrated success in achieving sales goals (President’s Club, Rep of the Year, etc)
Experience selling to sales leaders is a plus
Creative, resourceful, detail-oriented, and well-organized
A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment

Job Responsibility

Manage prospects from lead to close
Provide an exceptional customer experience
Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects
Cultivate lasting relationships with customers
Run and implement pilot program
Maintain weekly sales forecast and achieve quota quarterly

What we offer

We offer Gongsters a variety of private health insurance plans, designed to fit you and your family’s needs
Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle
Mental Health benefits with covered therapy and coaching
Education & learning stipend for personal growth and development
Flexible vacation time to promote a healthy work-life blend
Paid parental leave to support you and your family
Company-wide recharge days each quarter

Account Executive, Enterprise - DACH

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI,...

Location

Germany , Munich

Salary:

Not provided

LogicMonitor

Expiration Date

Until further notice

Requirements

5+ years of B2B sales experience
2+ years of SaaS sales experience
Ability to simply articulate complex technologies
Proven track record of exceeding sales quotas
Success closing net new accounts while working existing accounts
Experience in prospecting and outbound outreach to book first contact meetings
Experience of managing a complex sales cycle and documenting activity in a CRM
Experience using AI tools to enhance productivity, innovation, or problem-solving.
Motivated self-starter, able to work autonomously as well as part of a team
Excellent communication skills with a solid grasp of both German & English language, both written and verbal with competent presentation skills

Job Responsibility

Own the full sales cycle – from pipeline generation to contract signature, and beyond.
Drive strategic outreach – map accounts, prospect creatively, attend events, and capitalize on inbound leads.
Build C-level relationships – influence stakeholders across enterprise orgs and negotiate high-value deals.
Consult and transform – align customer objectives with powerful use cases to showcase LogicMonitor’s impact across industries.
Deliver results – forecast with precision and consistently hit quarterly targets.
Support post-sale – partner with CSMs to ensure successful onboarding and long-term customer value.
Think like a growth hacker – analyze sales insights, test new tactics, and optimize your approach.

Fulltime

Customer Success Manager - AI (DACH)

Bryter GmbH

Location:
Germany

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 14, 2026

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