Customer Success Manager- Digital Media Job at Radancy (Bengaluru)

Director, Media Analytics & Customer Success

In this role, you will lead strategic initiatives that drive client success by c...

Location

United States , Pearl River

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

A minimum of 7 years of experience in marketing analytics, with expertise in digital media, television, and online video
Proven ability to provide strategic guidance to clients through measurement and testing tactics
Strong background in data visualization and reporting, with proficiency in tools such as Tableau and Excel
Exceptional communication skills, capable of translating technical data into clear insights for non-technical audiences
Experience in agency settings is preferred, though candidates with client or consultancy backgrounds will also be considered
Resourceful and adaptable, with the ability to uncover insights even when data availability is limited
Educational background in a statistical or analytical field is preferred
a graduate degree is highly advantageous
Demonstrated leadership skills, including experience managing and mentoring teams

Job Responsibility

Develop and oversee the implementation of measurement frameworks, campaign data strategies, and media testing plans to optimize client campaigns
Act as a senior analytics lead for key accounts, translating complex performance data into actionable strategies and communicating insights to executive-level stakeholders
Enhance media analytics offerings by identifying links between performance metrics and variables such as touchpoints, geography, creative sequencing, and channel placement
Design and manage advanced reporting solutions using tools like Tableau, Datorama, and Excel to deliver clear and visually engaging campaign insights
Analyze diverse data sources, including first-party and third-party data, ad server logs, and market research, to uncover insights that refine marketing strategies
Provide leadership and mentorship to a team of analysts, setting annual goals, conducting performance reviews, and refining team structure to achieve optimal results
Collaborate with internal teams such as Client Services, Data Science, and Business Intelligence to identify and implement the best solutions for client needs
Lead client-facing discussions, offering thought leadership and strategic guidance to ensure alignment with business objectives
Stay updated on industry trends and innovations to continuously evolve analytics strategies and practices

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Customer Success Manager, US

You will be responsible for growing current revenue alongside the sales and medi...

Location

United States , New York

Salary:

Not provided

Bidease

Expiration Date

Until further notice

Requirements

self-motivated
proactive
ability to grow revenue and drive adoption of the Bidease Platform through strategic account management and relationship building

Job Responsibility

grow current revenue alongside the sales and media buying teams
communicate and work with clients to identify and meet their business objectives
ensure success as they adopt a new platform
train clients on Bidease usage, DSP strategy, and optimization
strengthen client relationships
become an integral part of client's digital strategy

Fulltime

Customer Success Manager

The Customer Success Manager is a crucial ambassador for our clients. With a cor...

Location

Salary:

Not provided

Emplifi

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Marketing, Communications, or a related field
Minimum of 3-5 years of experience in customer success, account management, or a similar role, preferably within the digital marketing industry
Demonstrated ability to build strong relationships and manage key customer accounts
Proficient understanding of digital marketing services such as social media, content marketing, etc.
Strong problem-solving skills and the ability to handle challenging client situations with grace
Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms
Excellent verbal and written communication skills

Job Responsibility

Serve as the primary point of contact for customers in the assigned named accounts
Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty
Understand customer objectives and align our services to achieve those goals
Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption
Collaborate with internal teams to expedite service delivery and meet onboarding timelines
Monitor client usage and product adoption rates
Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential
Address any adoption challenges with tailored solutions
Develop strategies to ensure high retention rates and manage the contract renewal process
Predict and address potential churn risks, implementing mitigation strategies as needed

What we offer

International, fast paced and rapidly growing environment
Chance to work with the world’s biggest brands at the CX tech leader
Agile and open-minded culture, with high levels of trust and flexibility
Opportunity for professional growth and development
Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
Benefits package including Medical, Dental, Vision & Life Coverage Options
Flexible Working Hours
Unlimited PTO
12 paid Holidays
2 Paid Community Service Days

Fulltime

Customer Success Manager – Retail Media & Commerce

Drive global Amazon Ads campaigns, ensure flawless delivery, and build strong cl...

Location

United Kingdom , London

Salary:

Not provided

SeenThis

Expiration Date

Until further notice

Requirements

3+ years experience in digital advertising or customer success, ideally with direct exposure to Amazon Ads (DSP, Sponsored Display, or Retail Media)
Strong organisational skills and ability to manage multiple global campaigns simultaneously with precision
Analytical mindset with experience in interpreting and presenting campaign performance data
Excellent communication skills with a client-first mindset and a knack for simplifying complexity
Familiarity with Amazon’s campaign workflow, policies, and performance metrics is a strong advantage

Job Responsibility

Amazon Campaign Management: Serve as the main point of contact for Amazon stakeholders, managing timelines, campaign scope, and asset coordination
Execution & Coordination: Drive campaign execution across teams, resolve operational blockers, and ensure timely delivery with stakeholder alignment
Performance & Insights: Analyze and report on campaign performance, distill key insights, and support future planning for both Amazon sellers and internal teams
Workflow Optimization: Improve efficiency through automation, maintain playbooks and documentation, and identify process enhancements
Client Growth Support: Assist in strategic meetings, uncover upsell opportunities, and capture success stories to support renewals and expansion

Fulltime

Digital Sales Manager

Join the global Customer Success team to help grow the community of customers of...

Location

Salary:

Not provided

Newired

Expiration Date

Until further notice

Requirements

5+ years experience
Experience in B2B software product selling via digital
Able to listen at customers and then help them solving their issues
Digital marketing and social media knowledge
Customer and sales oriented with excellent communication skills
Self-motivated, enthusiastic, team-oriented
Fluent in English

Job Responsibility

Drive and qualify leads
Convert leads into sales opportunities and close them
Land new customers following up on leads generated via digital marketing or other lead sources
Support global Key Account Management with digital sales activities
Have your own sales quota

What we offer

Competitive salary in a fast-growing company
Regular compensation reviews
International bonus and commission plan
Generous vacation policy and flexible holidays
Equipment provided
Home-office from all over the world and/or working spaces in Italy or Ostrava

Digital Manager

We are currently looking for a Digital Manager to join our Nestlé Health Science...

Location

Turkey , İstanbul

Salary:

Not provided

Nestle Health Science

Expiration Date

Until further notice

Requirements

Bachelor’s or Master degree
Minimum of 5 years of experience in Digital and Social Marketing Expertise
Expertise in Search Engine Optimization (SEO), Search Engine Marketing (SEM), and Media Buying
Experience with mobile applications and social media/influencer management
Experience with e-commerce channels and their marketing models
Proficient in website management and content creation
Proven track record of successful digital marketing projects
Ability to translate business needs into effective digital strategies
Strong analytical skills to respond to real-time trends and data
Strategic vision for digital brand development with a demonstrated history of success

Job Responsibility

Develop, lead, and execute the Nestlé Health Science Turkiye digital excellence roadmap, ensuring alignment with global digital strategies tailored to local market needs
Establish and implement global & local digital initiatives to enhance local market execution of digital excellence
Closely work with local & global marketing, medical affairs, regulatory teams to maximize business value by leveraging digital tools to foster cross-functional collaboration
Manage and oversee the digital budget (in Product Fixed Marketing Expense) to ensure the realization of aligned strategies
Understand the role of nutrition and nutritional therapies to create targeted strategies for Medical Nutrition, Consumer Care and Vitaflo businesses
Assess global tools and develop local solutions (such as apps and AI-generated tools, etc.) to provide differentiated digital solutions to marketing and medical teams, enhancing customer and consumer engagement
Manage all social media platforms and execute influencer marketing activities according to the scheduled annual plan
Lead the yearly planning and content creation for all platforms
Facilitate direct consumer interactions through real-time engagement (Customer Relationship Management, social media platforms, etc)
Propose and execute influencer projects

What we offer

Flexible work schedule
Hybrid working
Multinational experience at one of the world’s leading food and beverage company
International and domestic career opportunities
Development opportunities and trainings
Exclusive employee discounts
Employee Assistance Program, 24/7 expert support
Sport benefit program (benefit from more than 350 sport centers)
A paid birthday leave
4 weeks paternity leave

Fulltime

Senior Manager, Global Digital Activations

Circle K seeks an experienced Digital leader to join our multi-national team in ...

Location

United States of America , Tempe

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business / Marketing / Advertising or an Advanced degree
10+ years of experience in understanding and delivering high volume digital campaigns including digital screens and mobile platforms
7+ years of digital marketing, brand management and strategy, consulting, or related is a plus
very strong leadership and communication skills
strong project management and technical skills to deliver results
track record of consistently delivering on short timelines, creating processes, launching new campaigns, and successfully managing across functional project teams
passion for delighting customers through a superior customer experience that exceeds customer expectations
loves being part of a team
seeks, forges, and cultivates effective relationships to motivate and maximize cross-functional teams' engagement and productivity
knowledgeable of digital experience technologies and tactics, especially in Digital Content Operations, CMS, PIM, DAM, and MDM software.

Job Responsibility

Define digital execution strategies and prioritize/manage the various digital campaign portfolios to optimize our brand on digital products
assemble, schedule, and deliver all digital content across digital screens and app
ensure flawless execution and support to materially benefit the business and customers
create and set high-level priorities, and drive implementation
maintain operational ownership of prioritized initiatives designed to position Circle K to win at customer critical moments along the path to purchase
work closely with broader functional teams ensuring that all digital campaigns and activations are delivered on time and with high quality
manage the delivery, understand the rhythm and time-pressure of the monthly operation promo cycle while delivering on paid media advertising campaigns
motivate your team, building positivity into everything you do to bring out the best in people
lead daily campaign operations meetings with your team and participate in stakeholder meetings as needed
engage with business units to ensure campaign briefs are delivered to the highest standard and within tight timeframes

Fulltime

Account Manager, Customer Experience (B2B)

Amsive is hiring an Account Manager, Customer Experience, with prior experience ...

Location

United States , New York

Salary:

Not provided

Amsive

Expiration Date

Until further notice

Requirements

2-4+ years of experience managing digital marketing programs across SEO, SEM, and other paid media channels (CTV, Linear TV)
2+ years of experience in agency environment and proven success in managing client relationships
Experienced in compiling, documenting, and communicating client requirements to internal stakeholders across departments (creative services, customer intelligence, data/technology, media, production/operations, etc.)
Must have experience overseeing implementation or managing and executing multi-channel digital marketing campaigns as main client point of contact
Strong written and verbal communication skills, a positive attitude, and the ability to thrive in a collaborative and fast-paced environment
Strong project management and organization skills, ability to prioritize and manage multiple projects and inspire trust with team members
Strong grasp and demonstrated application of marketing and communication principles
Strong proficiency in the Microsoft Office Suite, especially PowerPoint and Excel
Demonstrated excellence in building and maintaining profitable client relationships
Future-minded individual with a strong desire to contribute to an emerging leader in the omni-channel marketing space

Job Responsibility

Lead role for client-facing interaction with agency day to day, owner of overall client satisfaction, and proactivity of account to drive marketing goals
Work with clients in the B2B and B2C franchise sector (online retail and lead gen for B2C home services solutions)
Build empathetic personal relationships with clients and understand their business objectives to ensure partnership satisfaction
Become proficient in company designated tools for success in project and account management
Create and proactively manage internal timelines for projects and programs through proactive communication
Log all resource hours into Amsive designated project management tool (Asana) daily
Schedule, organize and facilitate client campaign initiatives across all agency channels
hold regular internal meetings to effectively guide client conversation to ensure clarity and productivity
Oversee implementation, delivery, and execution of program promise
manage client expectations by providing timing and budget implications of scope change requests

Fulltime

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Customer Success Manager- Digital Media

Radancy

Location:
India , Bengaluru

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 05, 2026

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