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Customer Success Global Shared Services Coordinator

https://www.lhh.com/ Logo

LHH

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Location:
United States

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

20.00 - 25.00 USD / Hour

Job Description:

The Global Shared Services Coordinator is part of the Customer Success Shared Services team. This position is responsible for supporting our account management and sales teams by handling various administrative tasks related to our candidate experience.

Job Responsibility:

  • Setup ORBIT program matrices and referral templates
  • Enter referrals into LHH Candidate Management System (ORBIT)
  • Update, cancel, change status of records
  • Interact with Account Services Management to receive data
  • Manipulate data using excel
  • prepare worksheets for system upload
  • Review referrals to ensure billing requirements are met
  • Manage installment billing referrals
  • Manage international referrals
  • Monitor and manage account requests queues
  • Research social media to determine positive candidate outcomes
  • Update ORBIT with new landings information

Requirements:

  • Bachelor's degree required (candidates in progress of obtaining a Bachelor's degree will be considered)
  • Minimum of 1 year of professional experience in a corporate setting
  • Demonstrated oral and written communication skills
  • Proficient in computer/data management skills including PPT, Excel, Word, and Outlook

Nice to have:

Event planning/coordination experience

What we offer:

Medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, 401K plan, Paid Sick Leave, Holiday pay

Additional Information:

Job Posted:
September 16, 2025

Employment Type:
Parttime
Work Type:
Remote work
Job Link Share:
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